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Best Western Plus Kelowna Hotel & Suites

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899 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Kelowna Hotel & Suites
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Showing 883: English reviews
Winnipeg
Reviewed 3 March 2016

My latest family gathering in Kelowna was last week and I am sure glad I stayed at this property. I find it hard to complain about anything. The staff were great, the check-in was quick and efficient and the room given was in a quiet area, the complementary breakfast was more than statifying to my morning needs. One of the...

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Helpful?
Thank U-dub-el-yoo
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your wonderful review. I am very pleased that you enjoyed your stay and found all aspects of the hotel appealing and satisfying. I do apologize for the noise that occurred early one morning...not sure what it was but appreciate that any time you're woken up by noise, it is annoying. Thanks again for the great...

Trail, Canada
Reviewed 2 March 2016

I had to go to the hospital for surgery and of all the things that I had to worry about for that trip my hotel needs were not one of them. Everything went super smoothly. plus, if you're lucky, there's a front desk employee with an Australian accent and it's pretty snazzy.

Review collected in partnership with Best Western
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Helpful?
Thank Scott P
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your super review. I am so pleased that you enjoyed your stay with us and that my team, especially our wonderful Aussie, ensured that your visit was trouble free! We strive hard to make our hotel your home away from home! Thanks again for sharing your comments and we'll hope that you'll come visit us...

Reviewed 29 February 2016

Nice hotel which is centrally located. Great courtyard with hot tubs and an indoor pool. The gym is very nice and the hotel is walking distance to a number of great restaurants. great access onto highway and minutes to downtown.

Review collected in partnership with Best Western
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Helpful?
Thank briancV9532ZG
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thanks very much for your super review. So great to hear that you enjoyed our hotel and the various facilities, including the pools and fitness facility. Yes, we are a very central location within the city...averaging a 10-15 minute drive to anything you want to get to, so really easy. Thanks again for sharing your comments. Hopefully we can welcome...

Kelowna, Canada
Reviewed 28 February 2016

Many thanks to each member of the staff at the Kelowna Best Western Hotel and Suites for accommodating with extra care and consideration our party needing 3 rooms for 3 nights, for after-surgery support for a newcomer to the country just learning English. We appreciated the helpful attention, friendliness, cleanliness, safety and comfort of the hotel, and the great view.

Review collected in partnership with Best Western
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Helpful?
Thank Madelyn M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am thrilled that your party was well looked after throughout your stay and that you were able to focus on the person needing assistance. We take great pride in our hotel and ensuring the comfort of our guests....I'll be sure to pass along to my team your compliments! Thank you again...

Reviewed 27 February 2016

Stayed there for couple of nights in Feb 2016, while family vacation in the city. We found excellent locations, services, the building is just beside the main highway 97, but the whole building is sound proof, the guest rooms furniture, bed, mattresses were excellent. We really enjoyed our stay in there.

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Thank Ayaz A
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. Wonderful to hear that you enjoyed your stay with us and found all our services and amenities above par. Thanks again for sharing your comments. We'll hope to welcome you back again in the near future. Warm regards, Rosemary Paterson

Sorrento, Canada
Reviewed 25 February 2016

The getaway was for our wedding anniversary and the stay was a great experience. The room was excellent and staff were really nice. The hotel went the extra mile with complimentary cheesecake in our room to celebrate our special day.

Review collected in partnership with Best Western
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Helpful?
Thank Brian W
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your wonderful review. I'm very pleased to know that you enjoyed your stay with us on such a special occasion and I'm happy that my team took care of you with a special treat! We try our best to make each stay a memorable event. :) Thanks again for sharing your comments and we'll hope to welcome...

Edmonton
Reviewed 25 February 2016

We had a great stay at this hotel. Our room was really comfortable. We stayed here for three nights while we skied at Big White. Got a ski and stay package which was a really good deal! We enjoyed the outdoor hot tubs apres ski, and also enjoyed the hot breakfast that was included. I would highly recommend staying here...

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Helpful?
Thank Trusty_Traveller99
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review of your ski trip to Big White! I'm so pleased that you enjoyed your visit and all our amenities to make it a fun and inexpensive trip! Thanks again for sharing your comments. Hopefully you'll plan on a repeat trip next ski season!! Warm regards, Rosemary Paterson

Reviewed 23 February 2016

Nice clean modern hotel, pleasant helpful staff, and gorgeous pool and hot tub ammenities. Bed was comfortable, and room was spacious. Full hot breakfast was excellent and the breakfast area was beautiful. The value of the breakfast provided was the decision factor in our staying at this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank 221russelll
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review. I am really happy that you enjoyed so many aspects of your stay with us and found all the amenities superior. Our complimentary hot breakfast buffet does provide excellent value and wonderful breakfast options! Many thanks for sharing your comments. We'll hope to welcome you back again in the future. Kind regards, Rosemary Paterson

Whitecourt, Canada
Reviewed 19 February 2016 via mobile

We rented two rooms for my family of four. The rooms had a recent modern upgrade tastefully done. Beds were very comfortable, wifi was very good. All the staff went out of their way to say hello. Breakfast was ok, bacon, sometimes sausage, pastries, scrabbled eggs, etc. A couple times they ran out of coffee and once the eggs were...

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Helpful?
Thank 425Shane59
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your wonderful review. I'm pleased to know that you enjoyed your stay with us and found your room and all the amenities were excellent. I'm sorry that you experienced a couple of glitches with the breakfast, but I'm trusting that they were quickly remedied with more coffee brewing and fresh eggs brought out. As I'm sure you...

Calgary, Canada
Reviewed 18 February 2016

We stayed here instead of with family and we were instantly impressed. Friendly service at the counter; clean, contemporary lobby. Nice, large comfortable room with our own balcony and they are definitely making an effort to recycle and cut wasted energy. They also have one of the biggest breakfast rooms I've ever experienced. Great food, of course. Bonus points for...

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1Thank TravelVitoYYC
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thanks you so much for your fabulous review. I'm so pleased that you enjoyed all aspects of your stay with us and also appreciated our "green" initiatives and efforts to reduce waste and energy. Our commitment to electric vehicles is also strong as you can see by the numerous charging stations, including the TESLA Super Charging 8 stations! Thanks again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 6,798 - ₹ 13,389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#2 Spa Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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10 days ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
“Rooms at the rear and sides in their two storey building were quiet. There is no traffic. Can't comment on the tower rooms.”
 of 5 bubbles Laurandal, 15 Jan 2017 | Read review
“I had a room with two double beds, had a balcony etc could not fault it.”
 of 5 bubbles jgarside2016, 9 Jan 2017 | Read review
“Probably ask for a room not facing Harvey Ave.”
 of 5 bubbles PeachlandCalculator, 26 Dec 2016 | Read review
“Back facing and above the first few floors. It's quieter this way.”
 of 5 bubbles Regall66, 17 Oct 2016 | Read review
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