We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Best Western Plus Kelowna Hotel & Suites

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Best Western Plus Kelowna Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

916 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Plus Kelowna Hotel & Suites
See the most recent reviews
Showing 900: English reviews
Kelowna, Canada
Reviewed 1 May 2016

the staff were great, it was our 50th anniversary when we checked in (had reserved in advance) and the staff had chocolates and card for us. We did not like the first room offered and had to wait a few hours to get in next room (not a problem we only live a mile away and were staying because of...

 Report
Helpful?
Thank Chester H R
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that you did enjoy your stay with us and that we were able to switch your room to ensure we met your expectations. I'm happy to know that you enjoyed the chocolate strawberries! Thank you again for your comments. I hope that your new flooring looks terrific and...

Reviewed 26 April 2016

We stayed here with two kids for 3 nights. For the price of this hotel I really cant complain. The rooms were very large and very clean. I see that best Best Western has really upped their game with these Plus hotels. I will be back when I visit Kelowna again. The free breakfast is average but more than adequate....

 Report
Helpful?
Thank CountrytoCountry616
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I'm really happy to know that you and your family enjoyed your stay with us and were able to make use of the hotel facilities, amenities and complimentary breakfast. Thanks again and we'll look forward to welcoming you back on your next visit to Kelowna. Warm regards, Rosemary Paterson, General Manager

kent, wa
Reviewed 25 April 2016

We came for two nights. Wanted to stay closer to town but nothing was available, Settled for this hotel because it boasted of a full hot breakfast -- which it did have. The first morning it was PACKED couldn't find a seat, hot line was out of both kinds of eggs for a good 10 minutes.....but with some patience we...

 Report
Helpful?
Thank deebk
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review. I do apologize that the breakfast service was not up to par. We strive very hard to ensure that the lines of product are ready and not running out. Certainly I will be looking into this past very busy weekend and determine what went sideways on us as this is not acceptable....

Vancouver, Canada
Reviewed 24 April 2016 via mobile

Stayed during the Canada Day long weekend heading back from Banff. This was one of the only places available, and was reasonably priced. Breakfast was included, big basic room, and easy to get to. For families or travellers on a budget this is a good hotel chain to use. BCAA members get better rates and I think they have a...

 Report
Helpful?
Thank BC-Swede
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review and comments. I do hope that you enjoyed your stay with us and your first Best Western Plus experience. The Best Western brand has 3 tiers of properties, the regular Best Western, the Plus and the Premier, and yes, we offer Best Western Rewards points that can also be transferred into Aeroplan...

Ashcroft, Canada
Reviewed 24 April 2016

When we visit Kelowna as tourists or when we need to be there for medical appointments or aiport connections - we love to stay here. The staff is excellent, the rooms (especially the tower rooms) make us feel pampered. And - the on site Bar offers great choices. Will continue to return.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Deborah T
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so pleased that you continue to enjoy your stay with us and appreciate your loyalty as a Best Western Plus Kelowna visitor!! Thanks again for sharing your comments! We'll look forward to welcoming you back in the near future. Warm regards, Rosemary Paterson, General Manager

Port Coquitlam, Canada
Reviewed 20 April 2016

This was my first time at this BW and it did not disappoint. It was right across the street from where I had to work. Very convenient. There is a Starbucks in the Safeway as well so morning coffee done. The breakfast here was very good. Fresh and hot and for hotel coffee, very good. My room was spacious, up...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Sean J
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I am thrilled that you enjoyed your stay with us quiet and comfortable, and found our breakfast and coffee to your satisfaction!! :) Thanks again for sharing your comments. We'll look forward to welcoming you back in the near future! Best regards, Rosemary Paterson, General Manager

gold coast
Reviewed 20 April 2016

We stayed at the Best Western for 3 nights in a two double bed deluxe room. Beds were super comfortable and the room and all the amenities you would need for a short stay. Bar fridge, jug, coffee maker, and large bathroom and storage room. The room was very spacious and clean. Free wifi is also available in this hotel....

 Report
Helpful?
Thank gctraveller_11
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am so pleased that you enjoyed your 3 day stay with us and found our amenities, services and staff all to your complete satisfaction! I'll be sure to share your compliments with my teams. Thanks again for your sharing your comments. We'll hope to have you stay with us again soon....

Reviewed 18 April 2016

Very central, clean, friendly staff....Awesome This hotel is great for pets as well. Love staying with the Best Western! Close to shopping and many restaurants. Very quiet, even in the middle of the city.

Review collected in partnership with Best Western
 Report
Helpful?
Thank W6952IOsusanl
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I am very pleased that you enjoyed your stay with us in our specifically designated pet friendly rooms. You're right, despite the hotel being located in the center of the city, it is very quiet within the corridors, guest rooms and even in the open grass courtyard! Thanks again for sharing your...

Calgary, Canada
Reviewed 17 April 2016

Everything at this hotel is at or near first class. Our only disappointments were old uncomfortable in-room chairs and the lack of chopped fruit at the breakfast. The high quality staff, comfortable bed, and quiet room make the rating of our stay: excellent.

Review collected in partnership with Best Western
 Report
Helpful?
Thank John C
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your review and please accept my apologies for my delay in responding. I am pleased that you enjoyed your stay with us but regret that our breakfast must have been out of the fruit salad as that is a daily item. Thanks again for sharing your comments. We'll hope to welcome you back again on a future...

Mission, Canada
Reviewed 15 April 2016

This squeaky clean hotel is close to great eateries and shopping. The rooms are absolutely lovely with really well thought out floor plans....very nice surprise when you open the door and step into your room. The linens are gorgeous, crisp and beds super comfy. The nice surprise was a delicious breakfast free of charge.....you don't see something like that very...

 Report
Helpful?
Thank mousey_11
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your fabulous review. I am so pleased that you enjoyed your stay with us and noticed all the "pluses" that we provide to increase the comfort for our guests...we take great pride in providing a lovely environment for our guests while they're away from home! Thanks again for sharing your comments and we'll hope to...

130 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (50)
Viewed
Room/Suite (22)
Viewed
Bathroom (4)
Viewed
View from Room (4)
Viewed
Hotel & Grounds (6)
Viewed
Dining (2)
Viewed
1:40
Videos (1)
Viewed
Other (11)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (16)
Viewed
Pool (12)
Viewed
Dining (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (19)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (1)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kelowna hotels
Hotel Eldorado
#3 of 34 in Kelowna
473 reviews
Comfort Suites Kelowna
#8 of 34 in Kelowna
569 reviews
Central City
Coast Capri Hotel Kelowna
Show Prices
Show Prices
Show Prices
Central City
Accent Inn Kelowna
Accent Inn Kelowna
#9 of 34 in Kelowna
342 reviews
Central City
The Royal Anne Hotel
The Royal Anne Hotel
#7 of 34 in Kelowna
414 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 7,120 - ₹ 14,036 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Best Western, Orbitz, Booking.com, Expedia, Priceline, Cheap Tickets, Travelocity and Hotels.com so you can book your Best Western Plus Kelowna Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Spa Hotel in Kelowna
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
Ask a question
1 month ago
Chichester, United Kingdom
Glacier National Park, Montana

See all questions (8)

Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
“Rooms at the rear and sides in their two storey building were quiet. There is no traffic. Can't comment on the tower rooms.”
 of 5 bubbles Laurandal, 15 Jan 2017 | Read review
“I had a room with two double beds, had a balcony etc could not fault it.”
 of 5 bubbles jgarside2016, 9 Jan 2017 | Read review
“Probably ask for a room not facing Harvey Ave.”
 of 5 bubbles PeachlandCalculator, 26 Dec 2016 | Read review
5 of 5