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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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929 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Kelowna Hotel & Suites
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Showing 913: English reviews
Calgary, Canada
Reviewed 12 June 2016

During past 15 years, averaging 4 stays/year, from 2 star to 4 star, the best is the Best West Plus Kelowna. The restaurant keeps changing hands and the in lobby breakfast is iffy, but the cleanliness, comfortable beds and service cannot be beat,

Review collected in partnership with Best Western
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Helpful?
1Thank John C
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review. I am very pleased that you enjoyed your stay with us. Yes, we have had some challenges with our tenants in the restaurant and pub, but now the hotel has taken them over and are responsible for the quality and service and seeing a much better success. I am sorry if the breakfast...

Parksville, BC, Canada
Reviewed 11 June 2016

This hotel is designed around a grass courtyard with the first floor units having a walk out patio. This made it easy for our party of 12 rooms to meet which greatly enhanced our vacation experience. I definitely would stay there again and would recommend this hotel for sport teams and family reunions.

Review collected in partnership with Best Western
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Helpful?
1Thank Anne B
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I'm so glad that you enjoyed your stay with us and were able to enjoy the beautiful grass courtyard and the opportunities that it opens to our visitors. Thanks again for your comments and we'll hope to welcome you back again in the near future. Kind regards, Rosemary Paterson, General Manager

Langley, Canada
Reviewed 9 June 2016

The staff at this hotel made it feel like i was at home, and had servants working for me, It was so nice to be spoiled. The restaurant had closed at 9 PM I had been working late out of town and got in at 9:25 PM, They said i could order room service. Well I had a Salmon fillet...

Review collected in partnership with Best Western
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Helpful?
1Thank Dennis M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your super review. I am thrilled that the team took such great care of you and your needs! I do hope that you enjoyed all other aspects of your stay with us. Thanks again and we'll hope to welcome you back again! Best regards, Rosemary Paterson, General Manager

Hsinchu, Taiwan
Reviewed 9 June 2016

Great hotel, nice and clean. Fair rate. Parking lot is wide. Receptionist is enthusiastic and nice. Super market and restaurant are nearby, great location. If anyone come and visit Kelowna, I would recommend Best Western Plus Kelowna Hotel to them.

Review collected in partnership with Best Western
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Helpful?
1Thank Chin-Chung W
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for the terrific review. I am happy to know that my team welcomed you with enthusiasm and you had a chance to enjoy some of the amenities of the hotel and surrounding area. Thanks again for sharing your comments and we'll hope to welcome you back on your next trip to Kelowna. Kind regards, Rosemary Paterson,...

Montreal, Canada
Reviewed 8 June 2016 via mobile

This hotel failed to execute wake up call and didn't call my cab at the right time. Otherwise a decent bed and friendly restaurant staff. The location is ok. Hotel was being upgraded. Room was clean Decent bed. That's it. That's all I have to say

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Helpful?
1Thank John P
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your review. Please accept my sincere apologies that my guest services team missed your wake up call in the morning and the timing for your cab. This is certainly not normal for my team and I do hope that we reviewed this in detail with you in the morning, to your satisfaction. Again, please accept our apologies....

coquitlam, Canada
Reviewed 7 June 2016

Great hotel for families. Amenities are super and staff are friendly and very hard working. The breakfast is top notch and the kitchenette has everything you need. Close to everything you need. If you wish to be separate from the family areas book a room in the tower. Our kitchenette suite was very suitable for a family of four. Staff...

Review collected in partnership with Best Western
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Helpful?
1Thank Colleen M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am very pleased to know that you enjoyed your stay with us, found the guest services team to be exceptional, and enjoyed the amenities of the hotel such as our complimentary hot breakfast buffet. Thanks again for sharing your comments and we'll hope to welcome you back on your next visit...

Reviewed 6 June 2016

The courtyard rooms, the free hot breakfast, the pool, and the comfort of the rooms make for a great football weekend. You get great value for the nightly cost. We stay in this hotel every year. Never any complaints about this hotel.

Review collected in partnership with Best Western
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Helpful?
1Thank Adam J
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so pleased that you enjoyed your stay with us and found all our amenities to your satisfaction. It's always a fun weekend to accommodate guests participating in the Flag Football event. Thanks again and we'll look forward to welcoming you back on your next visit to Kelowna. Warm regards, Rosemary...

Vancouver, B.C.
Reviewed 5 June 2016 via mobile

Travelling solo with a dog is not only a delight, but at times, a challenge. No challenge here. Just delight. We stayed one night. The room was spacious, clean and nicely laid out. Our room was on the ground floor near the back door, so we didn't have to go through the lobby to find a fire hydrant! (For my...

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Helpful?
1Thank bizzyone
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your lovely review. I am so pleased that you and your furry friend enjoyed your stay with us and found all our amenities and services above your expectations. We do strive to impress!! :) Thanks again for your great comments. We'll hope to welcome you back again on your next visit to Kelowna. Best regards,...

Edmonton, Canada
Reviewed 3 June 2016

My small dog and I stayed for two nights, and it was fabulous. The pet rooms are on the ground floor facing a large courtyard -- two steps out of your patio door and your dog can do his business. Each little patio has a couple of chairs so you can also relax while your pooch plays on the grass....

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Helpful?
1Thank mumpy
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so pleased that you and your little furry friend enjoyed your stay with us and found our services and amenities to be above par. I'm so glad that you liked our specific pet-friendly rooms, with the treats and little extras that we provide. Thanks again for your great comments. We'll...

Rotterdam, The Netherlands
Reviewed 2 June 2016 via mobile

We arrived at the Best Western in Kelowna on May 30. The hotel entrance was a little bit of a search. Checkin was good and the room was also more than comfortable. Room was big and was on the 7th floor. To be exact room 722 and was overlooking the road and a store area. The only thing that we...

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Helpful?
Thank Ricky A
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your review. I am pleased that you enjoyed your stay with us and found all the amenities to be good including the fitness centre and the complimentary full hot breakfast buffet. We also have a wonderful restaurant and pub on site. We are a very central location and can reach most Kelowna activities - wineries, golf...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 7,119 - ₹ 14,288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
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2 months ago
Chichester, United Kingdom
Glacier National Park, Montana

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Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible chose a room on the 7th or 8th floor.”
 of 5 bubbles LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
 of 5 bubbles 668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
 of 5 bubbles CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
5 of 5