We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Kelowna Hotel & Suites

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Best Western Plus Kelowna Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

929 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 913: English reviews
Start your review of Best Western Plus Kelowna Hotel & Suites
 Click to rate
Osoyoos, Canada
Reviewed yesterday NEW

Great place to stay. Clean, modern, quiet and roomy. Great reception package for our dog, treats and a ball with bed blanket. Pool, hot tubs and fitness rooms looked inviting although didn't get o utilize.

Review collected in partnership with Best Western
 Report
Helpful?
Thank erwinm781
Grand Forks
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We stayed here February 9 - 12, 2017. We had a room on the 8th floor which is a preferred floor for us (the higher the better) and then for the next two days a room on the 5th floor. First night a view of the city and second night mostly mountains. Both rooms were comfortable with excellent beds. The...

 Report
Helpful?
1Thank Linda T
About Hotel's Favourite Review
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your fabulous review of the hotel! I am so pleased to know that you enjoyed your stay with us and your multiple rooms :) and found all the staff and services to be excellent. Our team takes great pride in providing the best service possible for our guests and I'll be happy to share your review...

beautiful bc
Reviewed 4 days ago NEW

Loved the outdoor patio to the courtyard, pool and hot tub clean. Would be suitable for sports teams, great for families. Breakfast was the best hotel hot breakfast we have had in Canada and USA combined. Beds comfy, shower good. Central location.

Review collected in partnership with Best Western
 Report
Helpful?
Thank november08bride
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I'm so pleased to know that you enjoyed your stay with us and found all our amenities and services to be excellent. We are definitely a unique hotel with the lovely grass courtyard in the center, allowing many rooms to face onto the grass areas. Spring is coming so we're looking forward...

St Albert, Canada
Reviewed 6 days ago NEW

Had a wonderful time at the Best Western in Kelowna. Mini family reunion. We enjoyed the pool, hot tub and breakfast which were all compliments of the hotel. The room was spacious and well equiped. The staff was friendly and helpful.I would recommend this hotel to any and everyone.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Suzanne D
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your super review. I am so happy to know that you and your family enjoyed a family reunion here at the hotel. We are very glad to have been of service to you all. :) Thank again for sharing your comments. We'll hope to welcome you back again on a future visit to Kelowna. Best regards,...

British Columbia
Reviewed 1 week ago

First time staying here and we were very impressed. Wonderful room and bed and very quiet. Nice inner courtyard area that would be great in the spring/summer. They had outdoor heated hot tubs that are open even in winter. Great included hot breakfast.

 Report
Helpful?
Thank EagleBayBC
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I'm so pleased that you enjoyed your first stay with us and had a chance to enjoy some of the amenities that we offer. Hopefully we can look forward to welcoming you back again in the near future. Thanks again for sharing your comments. Kind regards, Rosemary Paterson, General Manager

Prince George, Canada
Reviewed 1 week ago via mobile

The Best Western in Kelowna is conveniently located. It's close to just about everything and the rooms are spacious and very clean. The staff was efficient and friendly and the breakfast included with our stay was very good. It included hit items such as cheese omelettes, scrambled eggs, bacon and fried potatoes as well as a choice of cereals, fruit,...

 Report
Helpful?
Thank Obscuranb
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your lovely review. I am happy to know that you enjoyed your stay with us and found all our amenities to be above par, including our complimentary hot breakfast buffet served in our large glass Atrium. Thanks again for sharing your comments and we'll hope to welcome you back on your next stay to Kelowna. Warm...

Surrey, Canada
Reviewed 1 week ago

I have stayed at a lot of Best Western properties (BW Rewards member) and I would say this one is leading the way. Great room with all the amenities. Very comfortable beds. I was most impressed with the complimentary breakfast and the selection that was offered in the morning. The front desk staff and the ladies working the breakfast room...

 Report
Helpful?
Thank BahamasDiver
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. And thank you for your brand loyalty to Best Western...we appreciate your business! I am glad that you enjoyed your stay with us and found our property to be a strong leader in services and amenities....that's certainly our focus! Thanks again for your great comments and we'll hope to welcome you back...

Maple Ridge, Canada
Reviewed 2 weeks ago

Room was clean, kids loved the pool.... great buffet breakfast.... except they ran out of fruit both days.... loved the robes to go down to the pool and hot tub... pool was a nice temperature.... Customer service was great.... would come here again.

 Report
Helpful?
Thank sulinafamily
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review. I am pleased that you and your family enjoyed your stay with us and found an opportunity to use some of the amenities within the hotel. I do apologize that we ran out of fruit on both days and will revisit this with my team. Thank you for the information. Again, thanks for...

Ottawa, Canada
Reviewed 2 weeks ago

Excellent value, good size room, great amenities including robes and slippers for getting to the hot tub. Conveniently located next to the greyhound bus station. Airport shuttle is also convenient. Will definitely use this hotel again.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 133ede
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that you enjoyed your stay and appreciated all the little extras that we put in to make it feel like 'home away from home'. And yes, we are a really convenient location, center of Kelowna, 10 minutes from the airport and 10 minutes from the beach. Really about...

Traverse city
Reviewed 3 weeks ago via mobile

After a miserable check in, struggle with luggage and NO help, discourteous front desk staff, and NO working elevator, I carried my 40 pound suitcase up a flight and a half of stairs to find a gorgeous huge room. The room was quite nice actually. Except for the hair in every sink and the tub that doesn't drain. The management...

 Report
Helpful?
1Thank Stephgoes
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for taking the time to share your review. I am very sorry that your stay with us was less than acceptable and sincerely apologize. I am surprised that my Guest Service Agents failed to provide a positive experience at check in but I do know that there were additional circumstances which created some frustrations. We do not offer...

129 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (53)
Viewed
Room/Suite (25)
Viewed
Bathroom (4)
Viewed
View from Room (4)
Viewed
Hotel & Grounds (6)
Viewed
Dining (2)
Viewed
1:40
Videos (1)
Viewed
Other (11)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (16)
Viewed
Pool (12)
Viewed
Dining (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (18)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (1)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kelowna hotels
Comfort Suites Kelowna
#8 of 34 in Kelowna
586 reviews
Hotel Eldorado
#2 of 34 in Kelowna
476 reviews
Central City
Accent Inn Kelowna
Accent Inn Kelowna
#9 of 34 in Kelowna
345 reviews
Show Prices
Show Prices
Show Prices
Central City
Coast Capri Hotel Kelowna
Central City
The Royal Anne Hotel
The Royal Anne Hotel
#7 of 34 in Kelowna
415 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: ₹ 7,119 - ₹ 14,288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotwire, HotelsforEveryone, Best Western, Hotels.com, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Best Western Plus Kelowna Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#2 Spa Hotel in Kelowna
#4 Family Hotel in Kelowna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Kelowna Hotel & Suites staff and other travellers.
8 questions
Ask a question
2 months ago
Chichester, United Kingdom
Glacier National Park, Montana

See all questions (8)

Questions? Get answers from Best Western Plus Kelowna Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible chose a room on the 7th or 8th floor.”
 of 5 bubbles LindaT473, 1 Mar 2017 | Read review
“The hotel offers suites which have a small kitchen.”
 of 5 bubbles 668annac, 23 Feb 2017 | Read review
“Bottom floor rooms that open out on a court yard are really nice.”
 of 5 bubbles CheriM-W, 23 Feb 2017 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles IngridRenate, 1 Feb 2017 | Read review
“Stay in the tower”
 of 5 bubbles Albeeau, 17 Jan 2017 | Read review
5 of 5