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All reviewsspg memberone nightattached restaurantpool and water slidecheck in was a breezefront desk staff were very friendlythe air conditioninghoneymoon suitelittle thingson site restaurantstay at this hotel againlake louiseaberdeen mallgas stationshower headcomfortable staynice pool
The hotel was nice but getting older. I found the room could have been cleaner for our stay. For instance the toilet seat cover was quite dirty and had clearly been missed during cleaning and the vanity and sink could have been cleaned better. That...More
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded today
Thank you for your review and taking the time to let us know how we did during your most recent stay.
I am sorry our housekeeping standards were not up to pat upon your arrival. This will be discussed and followed up on...More
I stayed here after experiencing a flat tire in the Rogers Pass on a holiday. Yikes it was a relief to have a great warm room that was clean, quiet and comfortable. The hotel staff was extremely accommodating helping me in many ways. I stayed...More
Thank Debbie M
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 2 May 2018
Dear Debbie M,
Thank you for taking the time to provide us with a review. We appreciate our guests feedback! We are glad to hear we were able to help in turning your stressful day around.
I am glad to hear that you enjoyed your...More
We stayed at this hotel for 1 night, it was adequate for our needs, nothing special about the rooms. Hotel restaurant served very nice food although the lady who appeared to be in charge was very over the top, clearing glasses when we hadn’t finished...More
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 1 week ago
Thank you for taking the time to review your stay with us.
I am sorry your restaurant experience wasn't perfect especially with your husband falling ill. I am very sorry about the not caring and will pass it on to the restaurants management....More
We stayed here one night on the Rocky Mountaineer trip. The double room was on the small side, beds were comfortable. The bath room was small but had good lighting. The AC worked well. There was coffee available in the room. The room wasn't as...More
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 2 weeks ago
Thank you for providing us with your review of your most recent stay.
We appreciate all our guests feedback, such as yours as it helps us be better at what we do and who we are.
As a Four Points by Sheraton, we...More
We stayed here twice on both legs of our trip from Calgary to the coast and back. I am a fan of Four Points as offering good accommodation at a reasonable price. The front desk staff were very friendly and helpful. Our rooms were clean...More
Response from Maike M, General Manager at Four Points by Sheraton KamloopsResponded 4 weeks ago
Thank you for your review.
We are glad you enjoyed both your stays with us and any minor problems were rectified right away.
We look forward to welcoming you back in the near future.
Have a wonderful day.