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This hotel has a good quality/price rate. The service was very friendly and the room was clean and quiet.
Breakfast was on the average of this kind of hotels. We stayed just one night right after arriving to Calgary from Europe, so we had no...More
Thank Jordi M
Response from L G, Manager at Quality Inn & SuitesResponded 28 August 2016
Check in very quick. They don't accept cash as payment which I would think is illegal. Canadian money is legal tender. If you are worried about counterfeit money, get a detector light or pen, don't inconvenience visitors. Hot tub was nice after long motorcycle ride....More
Response from L G, Manager at Quality Inn & SuitesResponded 26 August 2016
Thank you for all the wonderful comments. Our team works very hard to keep our level of commitment to our guests at the highest possible standards. Our no cash policy was implemented to keep our customers and staff safe. We will continue to offer debit...More
Even though the ratings of this hotel was the reason we choose to stay here, we were surprised to find that our room was a smoking room!
Having small children with me the management said that our online booking stated smoking room which was false!...More
Thank Nabil R
Response from L G, Manager at Quality Inn & SuitesResponded 16 August 2016
Thank you for your review. It is unfortunate that you did not notice you were booking a smoking room. We are sorry your stay was unpleasant, but we did not have any non-smoking rooms available as we have been booked solid for over a month...More
This hotel had a couple of positives. Staff were VERY friendly. Breakfast was just as one would expect from this style of hotel - a variety of hot and cold items and juice and coffee. Nothing to complain about there.
In reading other reviews of...More
1 Thank PhilAndCara
Response from L G, Manager at Quality Inn & SuitesResponded 14 August 2016
Thank you so much for your positive comments about our staff. I'm sorry that you didn't feel you could approach these friendly people with your concerns about your room. These concerns are very unusual for our hotel. Yes, we are starting to show our marks...More
We had driven all the way from Regina in one day through wind, storms and rain. We were so happy to arrive after 7 pm! The woman at the front desk was very welcoming. She said later there would be cookies and cake but we...More
Response from L G, Manager at Quality Inn & SuitesResponded 12 August 2016