We checked in on Friday Sept8. Check in went smoothly and off we went to our room. I went to open the drapes and found over 50 dead flies on the carpet. Called the front desk , we were told to pack and were moved...More
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We stayed at the sandman lethbridge July 29-30 2017. First impression? The lady at the front desk was very friendly and told us everything we needed to know,got us on our way to our room quickly,and that deserves to be mentioned. Good job on her...More
Dear DIZZY82, Thank you for taking the time to review us. I am pleased to hear that you found the Front Desk staff efficient and friendly, it is always good to hear this kind of feed back on our staff. I am also pleased to...More
A number of us went to the hotel because of a funeral... we were welcomed and treated so well. The rooms were great, they kept us all together and went above and beyond in catering to our needs. Not least giving us a compassionate rate....More
Dear Pauline, Thank you for taking the time to review us. I am so pleased that you enjoyed your stay. We look forward to seeing you again.
June 3 we stayed on the 9 floor in a room with an enormous king sized bed with two very comfy armchairs, lots of floor space and a spacious clean bathroom. The check in was seamless and the front desk was quick and very efficient...More
Dear Alcoma, Thank you so much for taking the time to review us. I am so very pleased that you enjoyed your stay. We look forward to seeing you again.
I would not recommend the Sandman Hotel in Lethbridge, The rooms were not clean when we got there, we had to ask the front desk for soap and shampoo as there was none in our room. The staff hand out rooms keys to anyone to...More
Dear oneillalena, Thank you for taking the time to review us. I am fortunate to work alongside such a great team of staff and actively seek to empower them to deal with rare instances where we don't quite meet the grade. As such, I am...More
"Try to get a room on the south side high up the view is breathtaking."