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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
GreenLeadersSilver level
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1 room 2 adults 0 children
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Fairmont Jasper Park Lodge
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3,541 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Jasper Park Lodge
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Showing 3,362: English reviews
Altamonte Springs, FL
Reviewed 6 October 2015

This was our first stay at a Fairmont Hotel which was to be our special stay in a the great town Jasper, Alberta Canada after arriving on the Rocky Mountaineer. Our room 336 had not been kept up with cigarette butts in an ashtray greeting us outside our front door, which was faded and in dire need of wood treatment...

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Helpful?
1Thank TwoBankers
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear twobankers, Thank you for sharing your experience. It is regrettable that your time spent with us did not meet your expectations. Please accept my apologies in regards to the function and condition of your guest room. Kindly note our shuttle service is run through a third party so we are unable to change their shuttle times. I am sorry...

Melbourne, Australia
Reviewed 6 October 2015

This is a hotel with a difference - multiple rooms spread over the site with access available by golf buggies if you prefer not to walk. The main reception-dining area is lovely and we enjoyed one of the best meals of our time in Canada at the Italian restaurant downstairs, where breakfast is also served. Our room was good but...

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Helpful?
Thank Discerning983
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Discerning983, Thank you for your kind compliments and feedback on your recent stay with us. I am thrilled to read you enjoyed our new Northern Italian Restaurant ORSO Trattoria. I hope you had a fantastic time exploring Jasper National Park and I look forward to welcoming you back to Fairmont Jasper Park Lodge soon! Sincerely, Ken Hall

Edmonton, Canada
Reviewed 5 October 2015

Although not cheap the overall experience was awesome. Rooms small but cozy. We loved he mountain setting and the staff went out of their way to assist in any way possible. Rooms were clan and the ambience of the lodge and the grounds were beautiful

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Mike D
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Mike D, Thank you for sharing your experience. I am delighted to read you enjoyed your stay and that our staff went above and beyond to ensure you had a memorable stay. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

Edmonton AB
Reviewed 5 October 2015

In the past year, we have stayed at the JPL for business and family travel and have stayed in a variety of cabins. The grounds are meticulously kept, any time of year. The beds, lines and towels are of wonderful quality. The staff are friendly and professional. One of my favourite get-aways!

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank SavvyTraveller_10
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear SavvyTraveller_10, Thank you for taking the time to share your experience with us on TripAdvisor. I am so thrilled to read you found our staff to be friendly and professional. I hope I can welcome you again when your travels bring you back to Japer National Park. Sincerely, Ken Hall

Reviewed 5 October 2015

One of the hotels we stayed in along our journey towards Canadian Rockies. The hotel grounds are beautiful with a lovely lake and view of the snow peaked mountains. But the rooms are just only average,nothing much to write about at all. And oh, i have to mention the very friendly Stanley, the hotel's resident dog at the lobby.

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Helpful?
Thank Mei T
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Mei T, Thank you for your feedback on your recent stay with us. I hope you had a fantastic time exploring Jasper National Park and I am look forward to welcoming you back to Fairmont Jasper Park Lodge soon! Sincerely, Ken Hall

Calgary, Canada
Reviewed 5 October 2015

We had a wonderful stay, the manager Fazal in particular was very helpful over the phone in ensuring that our stay was memorable and went out of his way to ensure that everything was perfect before we arrived. We have a one year old and we had no problems arranging a crib and high chair in our room. I had...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank MCW76
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear MCW76, Thank you for your kind compliments and feedback on your recent stay with us. I hope you had a fantastic time exploring Jasper National Park and I look forward to welcoming you back to Fairmont Jasper Park Lodge soon! Sincerely, Ken Hall

Grande Prairie, Canada
Reviewed 5 October 2015

I read extensive reviews on trip advisor about JPL, many were not great. I have to say, they're all completely wrong! JPL is a gorgeous hotel, loacted in beautiful Jasper on Lake Beauvert. The guest cabins are rustic, quaint, homey and lovely! The staff are wonderful and helpful, and the location is perfect. We were more than pleased with our...

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Helpful?
1Thank kelbelle_970
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Kelbelle970, Thank you for taking the time to submit a Tripadvisor review of your recent stay with us. I am thrilled to read you had such an enjoyable stay! I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

Sydney
Reviewed 5 October 2015

Room had lights & TV not working.curtains broken so wouldn't,t block the light.no "do not disturb " sign available so got woken twice by cleaners. Really bad smell in room.when asked to change rooms they could only do so with extra $250 surcharge. Will never stay again.two other parties in our group had similar experience

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank penelopeo30
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear penelopeo30, Thank you for sharing your experience with us. Please accept my most sincere apologies that we did not meet your expectations and can certainly appreciate your disappointment in regards to the condition of your guest room. There is no excuse for minor issues and I have brought this to the attention of the appropriate department heads to ensure...

Phoenix, Arizona
Reviewed 4 October 2015

We stayed at several of the Fairmont properties on a trip through the Canadian Rockies. This was perhaps our favorite! So serene and quiet. A spectacular lake was immediately out the front door. The staff was gracious and helpful. Wildlife was everywhere.

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Thank dfsmithiii
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear dfsmithiii, Thank you for taking the time to write a review of your recent stay with us. I am thrilled to read you enjoyed your stay and am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

Seattle, Washington
Reviewed 3 October 2015

Not sure what's allowing them to keep their Fairmont badge. The prices were outrageous for a room in a shared cabin that had decor from the 70s and cheap finishings. You could still smell the vestiges of the smoking-in-room era. Everything felt worn down from the bedding to the plywood door. The service was Fairmont excellent, really top notch, but...

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Helpful?
Thank Gwenyth H
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear gwenth H, Thank you for your comments and observations from your recent visit. I want all of our guests to not only receive the exceptional service we are known for, but also feel that they have received value for their money. Please accept my apologies your stay did not meet your expectations. I hope to get the chance to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: ₹ 11,669 - ₹ 56,736 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
19 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
6 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabin style rooms are awesome but could be far from main building. Main building rooms are located more conveniently.”
 of 5 bubbles SKYEG91, 28 Mar 2017 | Read review
“Junior cabin suite with a lake view is quiet and offers picturesque views.”
 of 5 bubbles blouin2h, 20 Mar 2017 | Read review
“The lake view suites are impressive.”
 of 5 bubbles NEVILLEW327, 19 Mar 2017 | Read review
“Rooms are great, if you want a spectacular view request one by the lake.”
 of 5 bubbles lasher2017, 15 Mar 2017 | Read review
“request a room with parking at or very close to the room”
 of 5 bubbles JMichaelM_13, 13 Mar 2017 | Read review
5 of 5