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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
GreenLeadersSilver level
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Fairmont Jasper Park Lodge
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3,434 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Jasper Park Lodge
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Showing 3,257: English reviews
Jasper
Reviewed 12 September 2015

The place is perfict We loved it staff was great Air was clean no noise great cabins lots to do lots to see and nice place to relax the mountains are the best the bar area is just great but at the end of the day it comes down to staff and they always are smiling and helpfull

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Helpful?
Thank terryd250
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear terryd250, Thank you for your positive Tripadvisor review! I am thrilled to read your stay was perfect. I have to agree - even the best location would be meaningless without outstanding guest service and am happy to read you experienced this. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

Bonnyville
Reviewed 11 September 2015

We arrived late with last minute reservations, when we got to the hotel they did not have the room they booked over the phone through the reservation department. We were given another room with twin beds and the room was average. We have stayed in better accomodation for the same price in the city. Parking was really crowded and not...

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Helpful?
1Thank patmM2042EU
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear patmM2042EU, Thank you for taking the time to submit a review of your recent stay with us. I am delighted to read you found our staff to be courteous. Please accept my apologies in regards to the mix up with your reservation. I hope to get the chance to welcome you back to better demonstrate our commitment to your...

Reviewed 10 September 2015 via mobile

It's a bit cheaper than its fairmont cousins in Banff and lake Louise but really worth visiting. Lakeside cabins ( ask for a lake view- we were lucky) and golf buggies to whisk those who don't want to walk around the resort. Lovely spa and heated outdoor pool with a great mountain view. Excellent Italian restaurant with one of the...

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Helpful?
1Thank Cockroftd
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Cockrofd, Thank you for taking the time to submit a review of your recent stay with us. I am thrilled you enjoyed your stay and your meal in our new Northern Italian restaurant ORSO. I agree - our chef's do an amazing job with that dish! I am looking forward to welcoming you back in the near future. Sincerely,...

Reviewed 10 September 2015 via mobile

After many years of visiting Jasper, we have only stayed in two other hotels and I can't say enough about the Fairmont Jasper Park Lodge. The service is exceptional, the dining is excellent and the hotel is pet friendly, which is a big plus for dog lovers like us.

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1Thank 2015RestaurantReview
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 2015RestaurantReview, Thank you for your positive review! I am thrilled to read you were provided with the true Fairmont service, enjoyed the restaurants and liked that we are a pet friendly property. I am looking forward to welcoming you back in the near future! Sincerely, Ken Hall

Brisbane, Australia
Reviewed 10 September 2015

We were obviously paying for the Name and the location here. Our food was fine, but of course that was in addition to our accommodation. Perhaps visitors come here with the intention of using the Cabins as somewhere to stay overnight and don't worry about the facilities. Not the best accommodation we experienced.

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Helpful?
1Thank Mikebcq
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Mikebcq, Thank you for submitting a Tripadvisor review of your recent visit with us. Please accept my most sincere apologies your accommodation did not meet your expectations. We are currently undergoing renovations and hope to get the chance to showcase these renovations to you in the near future. Sincerely, Ken Hall

Kingston, Canada
Reviewed 9 September 2015

I've been to several Fairmont properties but the location for this one is really breathtaking. There is a long trail around the lake which offers the opportunity for glorious walks each day. The golf course is one of the top five in the country and is unbeatable for its sheer beauty. If you want to go to the driving range...

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Helpful?
Thank Nancy M
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Nancy M, Thank you for your positive review. I am happy to read you enjoyed your stay with us. August is certainly a beautiful time to visit Jasper National Park. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

Reviewed 9 September 2015 via mobile

Staff service was exceptional!! We got a good deal through Trivago, otherwise we could never have afforded a place like this. But even if we had paid full price, it almost might have been worth it!! Our room was lovely and had a great view of the lake! We only had about 18hours there, by we went on a great...

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Helpful?
Thank Paigery E
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Paigery E, Thank you for your positive review. I am thrilled to read you enjoyed your stay with us. It's too bad you didn't get the chance to meet Stanley! You'll have to come back for a visit. Thank you again for sharing your experience. Sincerely, Ken Hall

Adelaide, Australia
Reviewed 8 September 2015 via mobile

Recently stayed here on our rocky mountaineer tour & first impressions are good until we got to our room....small... noisy...right next to the carpark so we changed rooms the next day to lakefront which is what we expected after paying top dollar! This place is in need of a lot of maintenance work. Staff however were good but food way...

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Helpful?
1Thank Astrid909
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Astrid909, Thank you for sharing your experience. I am delighted our staff met your expectations. Please accept my apologies in regards to the initial room you had, however, it is also good to know our team handled your request for an alternative room without any issue and you were happy. I hope to get the chance to welcome you...

Lacombe, Canada
Reviewed 8 September 2015

The grandeur of the stone and log of the Lodge, and the unparalleled setting of Lac Beauvert and Jasper's stunning mountains has had me wanting to stay at this property since visiting for tea when I was a teenager. I'm thrilled to report that I wasn't disappointed after finally staying here for one night on a girl's long weekend road...

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Helpful?
Thank dreataylor
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Dreataylor, Thank you for taking the time to write a detailed review of your recent stay with us. I am thrilled to read you had such an enjoyable stay with us! I am happy to read our front desk agent, Katie was able to accommodate your request of having your rooms side by side. I will certainly pass along...

Vancouver
Reviewed 8 September 2015

The lake and outdoor swimming pool feels like fairy tale. The elks and deers can been spotted in the morning and at the dusk around the lake area. The wood burning fire place is fun and kept the extra living area cozy and warm

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Helpful?
Thank 66vivienney
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 66vivienney, Thank you for your positive review! I am thrilled to read you were able to enjoy the wood burning fireplace in your suite and even got to see some wildlife. I am looking forward to welcoming you back in the near future. Sincerely, Ken Hall

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: ₹ 10,146 - ₹ 39,259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
15 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
3 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the lake are a personal favorite.”
 of 5 bubbles hookedby1, 2 Dec 2016 | Read review
“Main lodge rooms offer total indoor access to the pool and shopping”
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
 of 5 bubbles BenLar137, 25 Nov 2016 | Read review
“All Rooms are in very nice Cabins with lots of History and Charm”
 of 5 bubbles DiverSnorkler, 20 Nov 2016 | Read review
“Lake side views are great albeit more expensive.”
  • Cabin where we stayed.
 of 5 bubbles lauriep427, 18 Nov 2016 | Read review
“A room in the lodge with a lake view is very nice.”
 of 5 bubbles StephenCapeCoral, 14 Nov 2016 | Read review
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