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Fairmont Jasper Park Lodge

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#6 of 16 Hotels in Jasper
GreenLeadersSilver level
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Fairmont Jasper Park Lodge
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3,429 Reviews from our TripAdvisor Community

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Showing 3,253: English reviews
Edmonton
Reviewed 2 days ago NEW

I have stayed here many times. The location and comfort of the lodge are simply incomparable in Jasper. It is pricey, but worth it--you get what you pay for. There are some good deals to be had mid-week. The best place in the Rockies for a convention. The staff are excellent, accommodating and uniformly helpful. Not the best menu selection...

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Helpful?
Thank 917mtr
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 917mtr, Thank you for your compliments regarding your recent stay and the service you received. I am absolutely thrilled that your stay was made so memorable from the staff, the kitchen to our property. If you would like, you could send an email to jasperparklodge@fairmont.com and I would be more than happy to place a note on your file...

Reviewed 3 days ago NEWvia mobile

Five star stay this time! The Lodge was nice and quiet - post-Christmas in November and pre-Christmas and ski season. I love the peaceful, beautiful setting. They don't just accept pets, they welcome them! Breakfast was delicious and you can't beat the view. Every staff member we encountered was friendly and helpful. I hope to make staying at JPL a...

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Helpful?
Thank Roberta S
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Roberta S, Thank you for taking the time to share your positive review. I am so pleased to read that you had an excellent and peaceful stay with us at Fairmont Jasper Park Lodge. Of course, pets are more than welcome! Dogs, cats they are all part of the family, and sometimes they need a vacation too. Thank you...

Stony Plain, Canada
Reviewed 4 days ago NEW

I am not a person with a lot of money so every once in a while I will save up for something special and JPL is that place. I love the grass roots setting and the down to earth staff, no other Fairmont staff compares to JPL and I have stayed at many around Canada. Everything make you feel so...

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Helpful?
Thank hookedby1
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear hookedby1, Thank you so much for your kind words. I am thrilled to read your experience was so memorable and beyond expectations. I would also like to thank you for your compliments regarding our wonderful staff, I will pass your comments on to Taylor as I know she will be so happy to see she made a positive impact...

Erskine
Reviewed 5 days ago NEW

For the price of the rooms here it is NOT worth it. Rooms are very dated and small. The staff were all just fine. The food was very and expensive and there were no other options other than driving about 10-15 minutes into Jasper.

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Helpful?
Thank 896christinen
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 896christinen, Thank you for taking the time to share your recent experience. It is disappointing to read your stay did not meet your expectations. Please accept my most sincere apologies for the challenges mentioned above. While we recognize that we are expensive, we hope that our guests feel that they have received good value for their money. We pride...

Calgary, Canada
Reviewed 5 days ago NEW

Amazing location, Hotel staff customer service was excellent but the hotel itself need updating, bathroom was not clean, water was stuck in the bathtub, missing dressing gown in the bedroom. Dinner was so so but breakfast was very good.

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Thank nabdullah2016
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear nabdullah2016, Thank you for taking the time to share your review. I am very pleased to read that you enjoyed the location and found the service to be excellent. However I am disappointed to learn of the challenges with your guest room, I sincerely apologize for these issues. Please know that if at any point of your stay you...

Chambery, France
Reviewed 5 days ago NEW

The staff here are great, constantly going out of their way to help guests and always with a smile. Food was excellent as were housekeeping services. I also enjoyed yoga whilst I was there, the local instructors working for the hotel were great. The location is to die for with breath taking views everywhere you look.

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Helpful?
Thank Charlieem1988
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Charlieem1988, Thank you for taking the time to share such a wonderful review! I am thrilled to read you had an overall excellent experience with us and was able to take in a few yoga sessions with our local instructors, so relaxing! Thank you again for your kind words and I look forward to welcoming you back in the...

Canmore, Canada
Reviewed 1 week ago

Terrific location, one of my favorite Fairmont's for business or pleasure anytime of the year. Holiday decor was terrific and festive. Love the gingerbread house and the dog in the lobby. Definitely makes you feel at home

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Thank I5790FIjaneb
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear I5790FIjaneb, Thank you so much for your kind words! I am thrilled to read that you had an excellent stay with us and enjoyed our festive decorations, they certainly have a way of putting you in the holiday spirits. Stanley, our canine lobby ambassador and I look forward to welcoming you back soon! Ken Hall General Manager Fairmont Jasper...

Edmonton
Reviewed 1 week ago

We once again had a beautiful stay at JPL. My husband attended a conference at the resort and spouses were invited, lucky me! It was wonderful to see that the property has been under renovation and all rooms lovingly refurbished. I took advantage of the Spa and had an incredible massage which I would highly recommend. The facilities are gorgeous...

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Helpful?
Thank YEGJBJ
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear YEGJBJ, Thank you for your lovely comments. I am thrilled to read that you had an excellent and well relaxing stay with us. I am very pleased to see that you took full advantage of our spa, there is nothing more calming than the steam room before and after your massage! I would also like to thank you for...

Calgary, Canada
Reviewed 1 week ago

We love coming to the JPL. On this visit, we opted for a room in the main lodge. While highly convenient in connecting with the many services of the resort, the room was a bit plain in decor (no art on the walls of our room). The year-round heated outdoor pool and hot tub were fabulous, a real treat with...

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Helpful?
Thank BenLar137
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear BenLar137, Thank you so much for your wonderful review! I am thrilled to read that you had an excellent stay with us at Fairmont Jasper Park Lodge. I am delighted that you enjoyed our outdoor pool with the spectacular views of Lac Beauvert and surrounding mountains, it is certainly a treat. Thank you again for your kind words and...

Calgary, Canada
Reviewed 1 week ago

The Jasper Park lodge is a wonderful resort, great service, beautiful location. The staff are very professional, helpful and friendly. Beautiful rooms and very quiet. Highly recommend the Emerald lounge for dinner and drinks and room service for breakfast.

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Helpful?
Thank aigados
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear aigados, Thank you for taking the time to share such a wonderful review. I am thrilled to read that you enjoyed everything from our staff, your room. the location to our dining options. The Emerald Lounge has a fantastic new menu so I am happy to see you took advantage of that! Thank you again for your kind words...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: ₹ 10,291 - ₹ 39,269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Jasper Park Lodge staff and other travellers.
15 questions
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Vancouver, Canada
over a year ago
Holualoa, Hawaii
3 months ago

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Questions? Get answers from Fairmont Jasper Park Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the lake are a personal favorite.”
 of 5 bubbles hookedby1, 2 Dec 2016 | Read review
“Main lodge rooms offer total indoor access to the pool and shopping”
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
  • Standard king in main lodge
 of 5 bubbles BenLar137, 25 Nov 2016 | Read review
“All Rooms are in very nice Cabins with lots of History and Charm”
 of 5 bubbles DiverSnorkler, 20 Nov 2016 | Read review
“Lake side views are great albeit more expensive.”
  • Cabin where we stayed.
 of 5 bubbles lauriep427, 18 Nov 2016 | Read review
“A room in the lodge with a lake view is very nice.”
 of 5 bubbles StephenCapeCoral, 14 Nov 2016 | Read review
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