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Sandman Hotel Grande Prairie

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Sandman Hotel Grande Prairie
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113 Reviews from our TripAdvisor Community

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Showing 111: English reviews
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A TripAdvisor Member
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5 reviews
4 hotel reviews
1 helpful vote
Reviewed 3 days ago NEWvia mobile

Almost every night I get woken up by something. About every second day I get woken up by the trains going by the hotel that blow the whistle for the crossings at each end of the hotel. On the weekends I get woken up by the guests that don't have to work the next day. The, "Whitecourt Wolverines", one weekend....

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Helpful?
Thank A TripAdvisor Member
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Thank you for taking the time to review our property. It is your feedback that helps us improve our services. Please accept my apologies for the late night disturbances you have encountered. We do have security nightly and I will review with them our policy for noise tolerance. I have contacted the Manager from Denny's to discuss the cleaning of...

Reviewed 2 weeks ago

Positive: security swipe in the access floors! Centrally located, restaurant attached. Negatives:The decor looks like it needs a refreshing, the light fixture above sink in the bathroom was coming off the wall, the GFI plug was loose in wall and missing screws, the remote for the TV had to pointed DIRECTLY at the TV and 4 feet away else it...

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Helpful?
Thank Rob G
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear Rob G, Firstly I would like to apologize for your unfortunate experience while staying with us. We appreciate you taking the time to write a review as your opinion is important to us. We are constantly looking at new ways to learn and improve. In terms of the repairs for your room, I have contacted maintenance and they will...

Reviewed 16 February 2017

As long as you like being woken by trains all night - so loud that you'd swear they are coming through the hotel - this is the place for you! Also - lots of black hair that probably doesnt belong to you on your "clean" towels" I am really not a picky traveller (e.g. holiday inn express is like a...

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Helpful?
Thank spot6969
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear Spot6969, Firstly I would like to apologize for your unfortunate experience while staying with us. We appreciate you taking the time to write a review as your opinion is important to us. We are constantly looking at new ways to learn and improve. Unfortunately we have no control over the train schedule. Some days there isn’t any that pass...

Hay River, Canada
Reviewed 16 November 2016 via mobile

The hotel is downtown next to the railroad tracks. Could hardly hear the train and there was nothing after 9:00 pm for trains. The hotel was clean and quiet. The area around the hotel has several undesirable characters hanging out. They asking for handouts in the parking lot and werr pretty rowdy. It didn't seem like a safe place to...

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Helpful?
Thank oldgirl2016
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear Oldgirl2016, Thank you for taking the time to review our property. We truly appreciate you sharing your positive experience with us and are pleased to hear your stay was more than comfortable. We have an ideal location downtown near many restaurants and amenities, however being a downtown hotel there are transients in the area and therefore we provide nightly...

Reviewed 7 November 2016

I recently stayed at this hotel on a short weekend getaway. I travel extensively with work, this was by far one of the worst hotels I have stayed at in a long time. There was two of us traveling, with a small dog. It started at check in when we were given the wrong room, we reserved a “comfy queen”...

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Helpful?
Thank KelGuy83
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear Ryan D, Firstly I would like to apologize for your unfortunate experience while staying with us. We appreciate you taking the time to write a review as your opinion is important to us. We are constantly looking at new ways to learn and improve. I have addressed your concerns regarding the Front Desk Staff and apologize for the unfriendly...

Edmonton, Canada
Reviewed 23 October 2016 via mobile

One good thing about Sandman properties are the partners on sight. Usually you'll find at least one but usually more. I'm talking about Denny's, Moxies or The Shark Club right next door. You can walk out of your room and take your pick depending on the time of day. The staff at this location were awesome, very helpful and friendly...

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Helpful?
Thank Guy C
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear GuyC, I would like to thank you for taking the time to complete the review of the Sandman Hotel Grande Prairie as we appreciate your input. Through each review both positive and negative, it gives us the knowledge to better our business and improve the guest experience. Our goal is to leave a positive lasting impression with each guest....

Kamloops, Canada
Reviewed 26 September 2016 via mobile

New looking hotel with rooms that look rehabbed but clean. Bar on one side of the entrance and a Dennys on the other side. Free parking and right downtown. Good deal on the pricing. Nice to have everything close.

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Thank Seanolio
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear Seanolio; Thank you for taking the time to review our property. We truly appreciate you sharing your positive experience with us and are pleased to hear you had a great stay! We do have a great location in the heart of Grande Prairie with many restaurants and amenities nearby. We look forward to welcoming you back in the near...

Fort McMurray, Canada
Reviewed 9 September 2016 via mobile

In town on business. There is a denny's attached and an earls in the parking lot. Rooms are fine and the staff are very nice. Bed was comfortable and there was a good sized desk for doing a bit of work. You really cannot beat the location.

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Thank Dave R
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear Dave R, We truly appreciate you taking the time to share your positive experience with us and are pleased to hear your stay was more than comfortable. We look forward to welcoming you back in the near future. Kindest Regards, Paulette Butler General Manager

Richmond, Canada
Reviewed 23 August 2016

We hadn't looked at the reviews, if we had we may have chosen another hotel and missed out! We arrived very late at night and the front desk staff was very welcoming and helpful. The room on the main floor was clean and comfortable, the bed and pillows very comfortable and although we didn't use them, we passed a pool...

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Helpful?
Thank Janice L
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear Janice L; Thank you for sharing your experience with us! We truly value your opinion and appreciate your business! Our beds are super comfortable, our rooms clean and we do pride ourselves in customer service so thank you for pointing that out! We are glad to hear you enjoyed your stay with us! We look forward to welcoming you...

Lacombe, Canada
Reviewed 18 August 2016

We looked at other reviews AFTER we had booked, and were worried about what we might find (RL1002's review). That was needless: the front desk and housekeeping staff were excellent and friendly; the place was clean and quiet. It is obviously a few years old, but it is in very decent condition. And no, the hallways didn't stink of urine....

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Helpful?
Thank Jim R
GMSandmanGP G, General Manager at Sandman Hotel Grande Prairie, responded to this review

Dear Jim R, Thank you for taking the time to review our property. We truly appreciate you sharing your positive experience with us and are pleased to hear you had a great stay! We are an older property but keep the hotel well maintained and add new updated furnishings annually. The Denny’s restaurant is a great place for breakfast but...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in Downtown Grande Prairie, this Sandman location offers the ideal combination of comfort, convenience and ease. Within walking distance of City Hall, government buildings and Revolution Place, guests can experience all the sights and sounds that this peaceful town has to offer. With everything from an on-site Denny's, Shark Club Sports Bar & Grill and Bar One Urban Lounge, you can rest and relax with great dining options or take advantage of our indoor pool, whirlpool and fitness facilities. Also providing essentials like a business centre and high-speed Internet access, you can rest assured that every last detail is taken care of. Whether you're travelling for business or pleasure, Sandman Hotel Grande Prairie has it all. ... more   less 

Additional Information about Sandman Hotel Grande Prairie

Address: 9805 100 St, Grande Prairie, Alberta T8V 6X3, Canada
Region: Canada > Alberta > Grande Prairie
Price Range: ₹ 5,636 - ₹ 7,989 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Grande Prairie 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Sandman Hotel Grande Prairie Alberta
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Questions & Answers

Questions? Get answers from Sandman Hotel Grande Prairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request side NOT facing train”
 of 5 bubbles H4588PErobg, 5 Mar 2017 | Read review
“Avoid the rooms next to the train tracks, or keep your window closed.”
 of 5 bubbles JimR57, 17 Aug 2016 | Read review
“If you have to stay here make sure the room is opposite the train tracks”
 of 5 bubbles Seals_guy, 10 Jun 2016 | Read review
“Long hallways but parking and Denny's are good.”
 of 5 bubbles 412dianac, 25 May 2016 | Read review
“Any room will be good”
 of 5 bubbles TokkieAnneBrits, 10 Feb 2016 | Read review
5 of 5