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Matrix Hotel

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Matrix Hotel
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2,156 Reviews from our TripAdvisor Community

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Showing 2,137: English reviews
Fort Mcmurray
Reviewed 1 August 2016

Excellent location, if you're looking for something downtown. We enjoyed a little stroll to the Taste of Edmonton nearby. Not sure if I'd bring my kids here, but great for a couple's getaway without the kids.

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Helpful?
Thank tonie518
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your amazing review! We are so glad that you enjoyed your stay with us and were able to partake in one of Edmonton's Summer traditions, Taste of Edmonton. It's always exciting to try the fare from local restaurants and we are so happy you enjoyed your stay. We hope you will come again soon! Warm...

Edmonton
Reviewed 1 August 2016

Friendly staff. Good location. Excellent guest room. Clean and comfortable stay. Top quality hotel in downtown Edmonton. Building and interior has modern designs. Free parking and breakfast are a nice bonus.

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Thank Sylvia J
Medicine Hat, Canada
Reviewed 29 July 2016

Things were good at the Matrix, but really, I thought it would be better. The beds were small, the room clean but not spectacular. Parking was poor. I have stayed at the sister hotels, and frankly they are much better, I was expecting the same here. The staff, however, were friendly, accommodating and eager to serve.

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Helpful?
Thank Kirby P
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your feedback. We apologize that you were disappointed with your stay. We are disappointed that we did not live up to our sister properties and hope you will give us another chance to impress you. Parking is always an obstacle downtown and while it is busy, we aim to provide enough parking spaces with our...

St. Catharines, Canada
Reviewed 28 July 2016

Overall, this is a fine property ---- quiet, clean with many amenities that matter, including an evening wine tasting and music. Chairs in conference room not as comfortable as some. Plenty of meeting space, and great IT assistance.

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Thank Linda B
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are happy you had a great visit with us and enjoyed your conference. We can understand how sitting for hours can leave you a bit stiff and will look at how we can make our guests more comfortable in the future. We hope you will join us again soon for another wonderful...

Edson
Reviewed 28 July 2016

We have stayed at The Matrix when travelling to Edmonton for years; both for business and pleasure trips. Our favorite place to stay when travelling to Edmonton. Appreciate all the free extras; parking, wonderful breakfast, internet, wine tasting with appetizers and water bottles in rooms. This makes the Matrix a great value for downtown Edmonton. Beds very comfortable, rooms very...

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Helpful?
Thank Sylvie S
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so pleased that you enjoyed your stay at the Matrix Hotel. We are glad our inclusions showed you the value of your stay and helped you enjoy a wonderful visit to Edmonton. We hope you will come again soon for another wonderful stay! Warm Regards, Olaf Miede General Manager Matrix Hotel

Lindale
Reviewed 27 July 2016

I will stay at this hotel again. Level of quality for price is great. The breakfast was wonderful. The only downside was a the steak dinner I had - terrible steak. Otherwise rooms were very clean, quiet and the bed was cozy. Great night's sleep!

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Helpful?
Thank junec807
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are thrilled that you had an exceptional stay with us! We are glad you enjoyed our comfortable rooms and cozy beds and found value in your stay. We apologize for the substandard meal. We will talk with the kitchen to try to pinpoint where we went wrong. Thank you so much for...

Simi Valley
Reviewed 27 July 2016

The rates were very affordable so we booked a suite. We were worried at first that it was behind/next to the elevators thinking it would be noisy, but we never heard a thing. The staff was very personable and helpful, remembering names and preferences. Breakfast and wine in the lounge was really nice. The location was perfect! Needle Vinyl and...

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Helpful?
Thank t0nic709
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your review! We are so happy that you had a great stay at the Matrix Hotel! We are glad our staff were helpful and made you feel comfortable during your visit and that you appreciated our included breakfast. Our vibrant neighbourhood is a lot of fun to explore in the Summer and we are so...

Reviewed 27 July 2016 via mobile

I paid extra for a room with a balcony, picture 1 with red cushions. Picture 2 with the wall is the balcony I got, note the distance from the door to the planter is under 3'. The room is on the 3rd floor and the height of the wall blocks the light and the view, if there is one. I...

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Helpful?
Thank Nicola A
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your feedback. I am so glad to have had the opportunity to speak with you about your stay with us. I apologize about the confusion with the different kinds of balconies and am glad that I was able to talk with you and clear this up. We are glad you enjoyed the other parts of...

Ravenna
Reviewed 26 July 2016

Clean, comfortable. Nice location and good food. Really great breakfast included. Easy walk to local bars and eating establishments. Almost always a taxi out front waiting for a fare which made it very convenient to get to the airport on time or to my appointments during the week. The internet connection is good. The TV channel selection is the only...

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Thank edwardcA1995CG
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you so much for your review! We are so happy that you enjoyed your stay with us and enjoyed our included breakfast. We hope you will return again soon for another great stay! Warm Regards, Olaf Miede General Manager Matrix Hotel

Calgary
Reviewed 26 July 2016

We very much enjoyed our stay. The accommodations were spacious, clean, quiet, well appointed. The bed was comfy and the TV was very large screen. Buffet breakfast was wonderful. Love the free parking, free wifi, the green option to bypass housekeeping and earn $5 towards the mini-bar daily. Nice little touch to have apple bowl for guests in the lobby....

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Thank Sabrina Ming Ge... L
Olaf M, General Manager at Matrix Hotel, responded to this review

Thank you very much for your review! We are so happy that you enjoyed your stay and appreciated the included amenities like the breakfast and the Green Program. The wine tasting definitely worth returning for and we look forward to your next visit. Warm Regards, Olaf Miede General Manager Matrix Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Matrix Hotel’s luxurious surroundings highlight the urban lifestyle of downtown Edmonton. All Matrix guestroom rates are inclusive of Deluxe Continental Breakfast, Evening Wine Tasting, Parking, High Speed and Wireless Internet Access, Business and Fitness Centre Access, Local and Calling Card Telephone Access. The hotel is conveniently situated within walking distance of light rail transit, the Legislative Assembly of Alberta, major corporate office towers, boutiques, restaurants, entertainment and Edmonton’s incredible river valley park system. Naturally inspired by elemental design, Matrix combines the sleek sophistication of custom-designed furnishings with the simplistic beauty of natural materials to produce an environment that is both elegant and serene. The Lobby features rich soft grey and black leather seating and dazzling two story stone fireplace with water feature. A dramatic floating staircase leads you from the Lobby to our Hospitality Suite also featuring a second cozy fireplace and outdoor glass terrace. Interesting artifacts punctuate warm hues of silver, pewter and platinum throughout the Hotel’s public spaces. ... more   less 

Additional Information about Matrix Hotel

Address: 10640 100 Avenue NW | 107th Street NW, Edmonton, Alberta T5J 3N8, Canada
Region: Canada > Alberta > Edmonton
Price Range: ₹ 8,688 - ₹ 12,850 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Matrix Hotel 3.5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Travelocity and Hotels.com so you can book your Matrix Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Matrix Hotel Edmonton, Alberta
Hotel Style:
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Matrix Hotel staff and other travellers.
7 questions
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Questions? Get answers from Matrix Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Suites are Wonderful for a weekend getaway!”
 of 5 bubbles MyHotelinEdmonton, 7 Dec 2016 | Read review
“Be careful when walking around the foot of the bed.”
 of 5 bubbles Tanya-Glen, 30 Oct 2016 | Read review
“Not Very wheelchair friendly on any floor.”
 of 5 bubbles 719tanyag, 27 Sep 2016 | Read review
“Ask to be away from the ice machine and elevators”
 of 5 bubbles Jdog1957, 12 Sep 2016 | Read review
“Rooms on the southside have a view to the river valley.”
 of 5 bubbles 283rossm, 22 Aug 2016 | Read review
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