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Matrix Hotel

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Traveller (156)
Room & Suite (278)
Dining (54)
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Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“wine tasting”(261 reviews)
“wildflower grill”(40 reviews)
“platinum suite”(34 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,922)
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2,901 results
Traveller rating
1,670
924
213
54
40
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1,670
924
213
54
40
Show reviews that mention
All reviewswine tastingwildflower grillplatinum suitefree parkingdowntown edmontongreat hotelfree wine and cheesebreakfast buffetmini barbusiness tripbathroom doorcentral locationrooms are cleana great stayhome away from homeenjoyed my stayfront desk staff
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321 - 325 of 2,901 reviews
Reviewed 18 August 2017

We stayed at the Matrix for our anniversary and they were wonderful! Prompt, courteous service at the dentist where staff were personable and attentive. When an upgraded room was unavailable staff went out of their way to provide a complimentary bottle of wine for our...More

Review collected in partnership with this hotel
Thank MorganBann
Response from Olaf M, General Manager at Matrix HotelResponded 21 August 2017

Thank you so much for your review! We are thrilled that you enjoyed your experience with us for your anniversary and appreciated your upgraded room. We are glad you found the suite stylish, comfortable and clean and we hope you will come back again soon!...More

Reviewed 17 August 2017

This is the second time we've stayed here this year. When you first enter you're greeted kindly. We had a special event in Edmonton, there were lots of people staying here for that. I was quite surprised and happy when we found out that they...More

Thank Saskymexy
Response from Olaf M, General Manager at Matrix HotelResponded 18 August 2017

Thank you very much for your thoughtful review. We are so glad that you appreciated our unclouded breakfast and enjoyed the hands-on service of our team. We hope you will be back again very soon for another incredible stay! Warm Regards, Olaf Miede General Manager...More

Reviewed 17 August 2017

Very nice rooms and a very quick walk to Rogers center. I would stay here again. Loved the Breakfast and Coffee,and free parking! I already have told my friends and Family about The Matrix. Keep up the great work!

Review collected in partnership with this hotel
Thank barbaracQ2739QH
Response from Olaf M, General Manager at Matrix HotelResponded 18 August 2017

We are so happy that you enjoyed your stay with us! Thank you very much for your feedback. We hope you (and your friends) will stay again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 16 August 2017

Excellent location, friendly staff, very nice room design. Although I was primarily visiting for family reasons, I did use the business centre room on several occasions - good quiet space. Though the breakfast buffet is self- service, the staff are very attentive, and check as...More

Review collected in partnership with this hotel
Thank 623catheriney
Response from Olaf M, General Manager at Matrix HotelResponded 18 August 2017

We are so happy you enjoyed your stay with us! Thank you so much for your review. we are so happy that you enjoyed our included breakfast and we hope you will stay again soon! Warm Regards, Olaf Miede General Manager Matrix Hotel

Reviewed 14 August 2017

Good place, excellent staff, location is great. They offer a decent breakfast and a couple of complimentary glasses of wine per evening..... just if you sleep light, stay away from suites as bedroom is near elevator shaft

Review collected in partnership with this hotel
Thank PopsP P
Response from Olaf M, General Manager at Matrix HotelResponded 17 August 2017

We are glad you had a great stay with us! Thank you for your feedback. We are happy you enjoyed the breakfast and wine tasting and we look forward to your return. Warm Regards, Olaf Miede General Manager Matrix Hotel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Multilingual Staff
Meeting Rooms
Dry Cleaning
Banquet Room
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 128 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Edmonton
#5 Romantic Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Accessible rooms, Non-Smoking Rooms
Details
Price range
US$ 128 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Edmonton
#5 Romantic Hotel in Edmonton
#10 Family Hotel in Edmonton
Room types
Suites, Accessible rooms, Non-Smoking Rooms
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Traveller (156)
Room & Suite (278)
Dining (54)
Amenities (25)
Business Centre & Event Rooms (1)
Questions & Answers
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cyndicanada
2 November 2017|
AnswerShow all 3 answers
Response from ELFRCO | Reviewed this property |
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
0
Votes
cyndicanada
2 November 2017|
AnswerShow all 2 answers
Response from Ks L | Reviewed this property |
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
0
Votes
bobsolomon
19 November 2016|
AnswerShow all 2 answers
Response from bobsolomon | Reviewed this property |
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to... More
0
Votes
Room Tips
"Book a suite if available, worth it!!"
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"Ensure you ask for a room not located near elevators."
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"away from the elevators"
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"Parking is an issue. Lot is small hard for bigger trucks and cars. If you can show up early to get parking..."
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