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Matrix Hotel

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
We believe all travelers deserve exceptional value, service and an unsurpassed downtown Edmonton hotel experience. We offer guests a complimentary and extensive breakfast buffet each morning in our Hospitality Suite. Guests can choose from an array of both hot and cold breakfast items, prepared by our in-house chef. Piping hot oatmeal, home cooked egg dish and accompanying meat and potatoes for those who appreciate a hearty breakfast to start their day. On the lighter side we offer a cold selection of cereals, yogurt, fruit, pastries and juices. Touch of a button barista worthy cappuccinos, espressos and lattes along with a variety of specialty teas are available all day. To end the day, complimentary wine tasting and an assortment of appetizers are offered between 17:30 and 18:30. Also complimentary to our guests a downtown Lexus Town Car Service, Wi-Fi and bicycle rentals. Please note there is a fee for parking.
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Public Wifi
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Bar/Lounge
Dry Cleaning
Banquet Room
Wheelchair Access
Breakfast included
Conference Facilities
Non-Smoking Hotel
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Room features
Suites
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Trendy
Boutique
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Reviews & more
3,116Reviews
543Photos
9Q+A
100Room tips
Traveller rating
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My wife & I have stayed at the Matrix Hotel twice in the past two years, both times to attend concerts in Edmonton - Lady Gaga in August of 2017 & Depeche Mode in October. Both times our stay at the hotel was excellent, within walking distance to Rogers Place, lots of restaurant
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Response from JoshS3662, General Manager at Matrix Hotel
Responded 5 days ago
Dear Mr. Jen, Thank you for your feedback. We are currently working hard to resolve this and look forward to speaking with you further. Regards, Josh Solomon General Manager
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this is a concern:booked in booking.com for 3days 2nights @ 318cad. seems fair to have gst on top of it but paying 415 on your way out is just inaccuracy and plain hidden charges all together.after 318 was a list of charges like gst (gst is ok) , hotel something fee, parking at 2
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Review collected in partnership with this hotel
Response from JoshS3662, General Manager at Matrix Hotel
Responded 6 days ago
Dear Voyager46149195995, Thank you for your feedback. We do make every effort to communicate all taxes and fees as clearly as possible, I am sorry you did not feel like you received that. The tourism levy is a tax the provincial government implemented in 2005 that all hotels must charge. The destination marketing fee is a program we opt in to, like most hotels in Edmonton. Revenues generated go to approved vendors and partners to strengthen Edmonton’s position in the marketplace. We set our parking rates based on what the market dictates and will continue to evaluate our pricing structure to ensure we are in line with the market. Of course, we continue to offer our other complimentary inclusions – breakfast, wine & cheese tasting, WiFi, and bikes. While we do have our complimentary Lexus shuttle in front of the hotel, not in a parking spot, we do not have any other service vehicles. We are pleased to offer accessible parking options right beside the main entrance that are clearly marked so our guests that require them may identify them easily, as required by the City of Edmonton. I do hope that we will see you again for your next visit to Edmonton. Josh Solomon General Manager
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Our stay was short but made very nice by the staff and accommodations. Out suite as very comfortable the fireplace toasty, and a nice sized bathroom.Breakfast buffet had lots of healthy choices and some not so healthy.Overall the food and coffee was very good.
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Review collected in partnership with this hotel
Response from JoshS3662, General Manager at Matrix Hotel
Responded 6 days ago
Dear Susan W, Thank you for reviewing our hotel. I am so glad to hear you had a great stay with us and enjoyed our food and beverage options! We look forward to seeing you again! Josh Solomon General Manager
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Good location, staff are friendly. some rooms are better then others depending on location and proximity to the elevator. I stay here often because it is close to my office when I am in Edmonton, my on going issue is that the beds are poor quality in my opinion.
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Review collected in partnership with this hotel
Response from JoshS3662, General Manager at Matrix Hotel
Responded 6 days ago
Dear Roving60292336934, Thank you for your feedback and continuing to choose Matrix Hotel on your visits to Edmonton. We hope to see you again soon! Regards, Josh Solomon General Manager
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We got to spend a night out at the Matrix for the holiday season and was so impressed with the hotel! Our room was amazing and we were thankful for the upgrade - our next night out we will choose the Matrix over any other yeg hotel.
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Response from JoshS3662, General Manager at Matrix Hotel
Responded 1 week ago
Dear Nana T Thank you so much for your feedback! I am so glad our team provided you with an exceptional experience and we can be your new home away from home! We look forward to seeing you again! Josh Solomon General Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMatrix Hotel
The Platinum Suite at the Matrix Hotel
Professional photo exclusively commissioned by TripAdvisorMatrix Hotel
The Sterling Suite at the Matrix Hotel
Professional photo exclusively commissioned by TripAdvisorMatrix Hotel
The Deluxe King at the Matrix Hotel
Photo provided by managementMatrix Hotel
Sterling Suite | Living Area
Photo provided by managementMatrix Hotel
Guestrooms | Bronze Patio West
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what time does the wine tasting ?
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
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what time is breakfast ?
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
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We have a Platinum suite gift certificate that expires shortly. Is the suite refurbished and ready to reserve? We have waited a year, but it is not listed! Please RSVP.
I simply left TripAdvisor, loaded the Matrix site, and, aha, the Platinum Suite, all finished being redecorated, showed up. I reserved our suite in about 3 minutes. Murray's advice was to be our next step, so many thanks to all.
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Is there a shuttle service to the Jubilee Auditorium? We're going to the Nutcracker in December and trying to see if we can arrange a ride there and back from the hotel.
Hi Aeroprincess! We do offer car service at the hotel however it doesn't go as far as the Jubilee. We do work with Diamond Sedan and Limo Service who you could arrange transportation through. The hotel offers complimentary breakfast, Wi-Fi, wine tasting and offsets any incidental transportation costs you might incur! We hope to welcome you at Matrix!
1 vote
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Does the hotel have a romance package?
Not that I know of but there are certainly some fancy rooms
0 votes
Previous
12
"not happy about this hotel at all"
"Do a walk through immediate so you can move to a new room if there are problems!"
"Rooms away from elevators are quieter"
"Ask for a larger room , a lot of them are quite narrow"
"Book a suite if available, worth it!!"
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PRICE RANGE
US$ 110 - US$ 175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
matrix hotel edmonton
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
184
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