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Hilton Garden Inn West Edmonton

927 reviews
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Traveller (58)
Room & Suite (45)
Dining (11)
Overview
  • Excellent60%
  • Very good30%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“west edmonton”(67 reviews)
“front desk”(105 reviews)
“free cookies”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Edmonton
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (927)Write a Review
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All reviewswest edmontonfront deskfree cookiesgreat stayrooms are cleanvery nice hotelpool and hot tublove this hotelwould stay againshort drivecoffee makerbusiness tripeasy accessfree parkinghgilobbymanfred
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181 - 185 of 913 reviews
Reviewed 29 October 2016 via mobile

Stayed here for one overnight. Wish it were longer. Free parking was good. Very clean. Friendly Staff. Good location. Room was very quiet and nicely furnished with lovely linens. Will definitely return.More

Thank RoodyAlberta
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 4 November 2016

I would like to first thank you for choosing to stay with us at the Hilton Garden Inn West Edmonton. I'm delighted that you found all aspects of your stay to your liking. We pride ourselves on delivering an exceptional experience to every guest. Thank...More

Reviewed 26 October 2016

Everyone at this hotel was so nice and helpful. From the phone call to make the reservation to calling back with questions about the shopping mall, pool facilities, shuttle service and the weather! The hotel was clean and the breakfast options were plenty and the...More

Review collected in partnership with Hilton Garden Inn
Thank Jennifer B
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 28 October 2016

Many thanks for the kind words and wonderful review. We appreciate you choosing Hilton Garden Inn West Edmonton. I'm glad to see our accommodations and service met all your needs. We sincerely appreciate your high recommendation and your patronage of the Hotel and we look...More

Reviewed 25 October 2016

Friendly, staff, clean comfortable rooms, great west end location. Stayed just one night but would be very comfortable for multiple nights. Staff go out of their way to accommodate reasonable requests.More

Review collected in partnership with Hilton Garden Inn
Thank karenvJ7264PO
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 25 October 2016

Nothing pleases us more here at the Hilton Garden Inn West Edmonton than to hear that a guest had a great experience with us. We are very pleased you enjoyed the rooms, staff and all the amenities we offer as well as our great location....More

Reviewed 24 October 2016

I would not hesitate to stay here again. Friendly staff. Clean rooms. Breakfast is good. Rates are good. Lots of parking. Close to west Edmonton mall. It has a nice lounge with lots of tv screens. Don't count on the pool or hot tub working...More

Review collected in partnership with Hilton Garden Inn
Thank bobcN7655MU
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 25 October 2016

Thank you for choosing to stay at the Hilton Garden Inn West Edmonton. We are delighted you enjoyed all aspects of your stay with us, we look forward to having you stay with us again soon. We sincerely apologize that our pool was not working...More

Reviewed 20 October 2016

A very convenient location, Hotel is relatively new and the Hilton footprint is always a welcome feeling. I always look for a Hilton hotel when travelling and know what to expect when I get there. Love the digital check-in that allows you to pick your...More

Review collected in partnership with Hilton Garden Inn
Thank Russell C
Response from kevin_sorensen, Manager at Hilton Garden Inn West EdmontonResponded 21 October 2016

Thank you for taking the time to write a review in regards to your recent stay at the Hilton Garden Inn West Edmonton. We are so glad you enjoyed your stay and we greatly appreciate your patronage of the Hilton brand and the consistency you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 107 - US$ 152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
#9 Best Value Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 107 - US$ 152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
#9 Best Value Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (45)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sparky0332015
25 September 2017|
AnswerShow all 4 answers
Response from Jotty P | Property representative |
Great Question sparky0332015, We do not offer shuttle service to the West Edmonton mall , but it's a 5 minute cab ride away and you can usually spot Barrel taxi stationed at the Hotel parking lot. Thank you, Jotty... More
0
Votes
FJRoss
8 May 2017|
Answer
Response from Fred M | Reviewed this property |
There is no shuttle to this hotel. Cabs are plentiful but NAIT is across the city. You'd be better off staying in downtown area.
0
Votes
LizzieLCalgary
29 July 2015|
Answer
Response from kevin_sorensen | Property representative |
Hi, Yes, our rooms do have movies for rent. Hope to see you soon. Kevin Sorensen Director of Operations
0
Votes
Room Tips
"top floors for quieter stays"
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"Higher floors are quieter"
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"Families go for the two room suite! The hotel is close to WEM and a much cheaper than Fantasyland. Lower cost..."
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"suite with jet tub, top floor, quiet on both sides"
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