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Holiday Inn Express Edmonton Downtown

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Holiday Inn Express Edmonton Downtown
Holiday Inn Express Edmonton Downtown
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312 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Edmonton Downtown
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Showing 303: English reviews
Winnipeg, Canada
Reviewed 28 October 2016

Newly renovated, descent gym, excellent continental breakfast. Room was a really good size. Within waling distance of Rogers Place and some restaurants. Wifi wasn't that great in the room but good in the lobby.

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Helpful?
Thank BlueBomb2014
Connecticut
Reviewed 21 October 2016

This Holiday Inn Express is located in a business area close to the 104th Street Promenade and within walking distance of the Legislative Building, Strathcona (Whyte Street) and the High Level Bridge. We found our room to be clean and even though there was construction underway inside the building, it was quiet. The breakfast was OK and was served in...

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Helpful?
Thank TravelLover63
IHGService, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear TravelLover63, Thank you for your recent stay and for taking the time to write a review of our hotel. I am pleased to know that we were able to meet some of your expectations, particularly when it comes to providing comfortable comfortable and friendly accommodations. Your comments are highly appreciated as these will help us in our continued efforts...

Tucson, United States
Reviewed 17 October 2016

Nice hotel in heart of Downtown Edmonton. Easy walk to Alberta Legislative Building and other sightseeing, shopping and restaurants. Free breakfast. Helpful staff. Restaurant adjacent had limited hours, but there are dozens of other restaurants within a few blocks. I enjoyed Rocky Mountain Icehouse and Craft Beer Market. Public bus stop nearby to get to West Edmonton Mall.

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Helpful?
Thank Wesley C
Lloydminster, Canada
Reviewed 10 October 2016 via mobile

This hotel was a great stay, in a nice location downtown. They have a really good free breakfast in the morning with hot pancakes, sausages, eggs, yogurt, muffins, fruit, cereal, toast, and a few other things. It really wasn't busy at all either, and we had a fast check in and check out. Lots of parking in both the parking...

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Helpful?
Thank Kayla C
Darlington
Reviewed 1 October 2016 via mobile

We only stayed for one night but the location was good downtown . Helpfull staff , clean with very comfy beds. Would stay here again if nearby . Good jacuzi room. The breakfast was average but it was included.

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Thank Adam H
Reviewed 27 September 2016 via mobile

My boyfriend and I stayed in the King Jacuzzi Suite as a special way to celebrate his Birthday. The room was beautiful, with a balcony and in-room Jacuzzi. I liked that the floor was wood laminate — NOT carpet; Cleaner, smells better, and looked great. Although there is something to be said about the effectiveness of carpet in reducing noise....

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Helpful?
Thank Britt D
FOM-HIEX-Edmonton, General Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear Britt D, I really appreciate the fact you took the time to share your feedback in regards to your most recent stay with us. I will share your comment with my team and congratulate them for attending to your needs right away. We are currently working on the above mentioned deficiencies in order to provide a more comfortable stay...

Grande Prairie, Canada
Reviewed 11 September 2016 via mobile

Just off Jasper Ave, perfect for central adventures. Rooms clean, spacious, comfortable bed. Staff was very-friendly. Breakfast included, very reasonable rates. Why ore can you ask for. We will definatly stay her again.

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Helpful?
Thank Lee123321
FOM-HIEX-Edmonton, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Grant Rice Front Office Manager

Ontario, Canada
Reviewed 31 August 2016

I've stayed here many times over the years but not for at least three years. In that time, they have renovated. The rooms are pleasant and well-appointed, beds fantastic, good linens, nice bathrooms. Shower is good. Everything clean and shiny, big TV. I usually have troubles with the a/c and I would have liked to have kept my patio door...

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Helpful?
Thank DLCAlberta
IHGService, Guest Relations Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear DLCAlberta, Thank you so much for your review of our hotel. We are so pleased to know that your enjoyed your stay with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service and facilities we provide. Thank you for staying and we all hope to have an opportunity...

Akron, Ohio
Reviewed 9 August 2016

We arrived at the hotel ready for a swim, a cocktail in our room, and a place to have a nice dinner in the area when we were met with the news that the rooms of the type we had reserved (King exec) were all on the upper levels and those floor were without hot water and were going to...

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Helpful?
Thank Etoile_of_NE_Ohio
FOM-HIEX-Edmonton, Front Office Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. It is great to see David was able to help you from start to finish! We hope you will visit us again. Sincerely, Grant Rice Front Office Manager

Stellenbosch, South Africa
Reviewed 4 August 2016

Things sometimes go wrong with your hotel stay, and it's OK, unless the hotel's customer service is useless...which happened to us. So perhaps wait until this hotel has finished it's renos and training before staying here. When checking in we were a little irritated that the lady at the front desk seemed a little confused and inexperienced, but we laughed...

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Helpful?
Thank happyann3
KentM, General Manager at Holiday Inn Express Edmonton Downtown, responded to this review

Dear happyann3, Thank you for taking the time to share your feedback in regards to your most recent stay with us. I can empathize with your situation and I would like to apologize on behalf of my colleagues for not handling the issues you came across in a prompt and professional manner. I have shared your feedback with my Management...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Smoke Free Downtown Edmonton Hotel's Location is IdealThe Holiday Inn Express Edmonton Downtown offers unparalleled service & amenities for your next visit to Edmonton, Alberta. Our hotel's staff will make your stay memorable.Guests of our renovated Edmonton hotel know our location, in the heart of downtown, means they can walk to the Alberta legislature, TELUS Field or the Citadel Theatre. There are so many things to do in Edmonton, from the 30 annual festivals, events at Rexall Place and the wonders of the West Edmonton Mall, that only a downtown Edmonton hotel's location will do.Corporate travelers know that a hotel's location in Edmonton can help them and our downtown location means easy access to the University of Alberta and the Shaw Conference Centre. We know what business travelers want when they travel, so we have free high-speed, wired and wireless Internet access throughout the hotel. There's a 24-hour Business Centre and meeting rooms that can seat up to 200 people and we'll even handle your catering needs.Our guests know that the Holiday Inn Express Edmonton hotel's amenities add value to their stay. There's the free breakfast buffet each morning and easy access to the Free Press Bistro in the hotel. 90% of our rooms feature a balcony as well as a pillowtop mattress. You can relax in the indoor pool, whirlpool or the steam room after a workout in the Fitness Centre. Stay Smart at our Holiday Inn Express Edmonton Hotel. ... more   less 

Additional Information about Holiday Inn Express Edmonton Downtown

Address: 10010 104 Street, Edmonton, Alberta T5J 0Z1, Canada
Region: Canada > Alberta > Edmonton > Downtown
Price Range: ₹ 7,543 - ₹ 10,803 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Edmonton Downtown 2.5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Orbitz, IHG, Hotels.com, Booking.com, Priceline, Agoda, Reservation Counter, Hotel.de, HRS and Despegar.com so you can book your Holiday Inn Express Edmonton Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Hotel Style:
#20 Business Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Edmonton Downtown staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express Edmonton Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book at another hotel!”
 of 5 bubbles PrairieLily73, 23 Feb 2017 | Read review
“If you like a quiet room, ask for a higher floor.”
 of 5 bubbles jesuis0709, 19 Feb 2017 | Read review
“Don't stay in room 301- loud noise from the elevator”
 of 5 bubbles HeidiJ320, 20 Jan 2017 | Read review
“The south side rooms have views of the River valley.”
 of 5 bubbles pscott44, 17 Jan 2017 | Read review
“Not sure there is a bad room although the views are mostly of downtown buildings.”
 of 5 bubbles 835barbr, 14 Nov 2016 | Read review
5 of 5