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The Westin Edmonton

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Traveller (183)
Room & Suite (262)
Dining (26)
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Overview
  • Excellent36%
  • Very good34%
  • Average17%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (1,406)
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All reviewsheavenly bedcity hallthe shaw conference centreroom servicecentral locationvalet parkingheart of downtownfront desk staffbusiness tripchecking inspgcitadeldoormangymconventionparkadelrt
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481 - 485 of 1,387 reviews
Reviewed 23 June 2016

I have really grown attached to the Westin in downtown Edmonton. It is quiet , comfortable , and a great location. Yet it is the people who make the difference. Excellent reception at the front desk , service in the restaurant for breakfast , and...More

Review collected in partnership with this hotel
Thank timy131
Response from WestinYEGManagement, Guest Relations Manager at The Westin EdmontonResponded 5 July 2016

Hello timy131, Thank you very much for your review, how wonderful it was to read you sentiments. Thank you for sharing your experience about The Westin Edmonton on TripAdvisor. I will be sharing your wonderful words with the rest of the associates here. We look...More

Reviewed 22 June 2016

Stayed here for a conference. Great check in staff. Dated hallways but rooms reno'd. Very large and satisfactory. Bathroom shower very nice. Lighting overall could be much better. All floor and desk lamps;no overheads. Lobby restaurant and bar were so-so. Elevators very prompt.More

Review collected in partnership with this hotel
Thank Genesrule
Response from WestinYEGManagement, Guest Relations Manager at The Westin EdmontonResponded 5 July 2016

Dear Genesrule, Thank you for your review of your June conference stay at The Westin Edmonton. We are hoping to address your hallways and overall lighting concerns in the coming months. Thank you for mentioning them, I will ensure they are shared with our leadership...More

Reviewed 21 June 2016

It was a last minute booking for my friend's Dad's funeral. With this scenario, the Westin did a great job accommodating us during this difficult time. They always went above and beyond and went out of their way to fulfill any request. The word 'No'...More

Review collected in partnership with this hotel
Thank 642wadet
Response from WestinYEGManagement, Westin Experience Specialist at The Westin EdmontonResponded 28 December 2016

Dear 642wadet, Thank you for your great review. I am happy to hear that you enjoy staying with us at The Westin and thank you for taking the time to review your recent stay with us. We will be sharing your comments with our leadeship....More

Reviewed 20 June 2016

I booked a Deluxe Room w/2 Queen beds. Very spacious room. I was quite pleased with the size of the room. It was quiet, which was nice. All staff at the Westin were very helpful and courteous. All in all a very nice stay. I...More

Review collected in partnership with this hotel
Thank DLH64
Response from WestinYEGManagement, Westin Experience Specialist at The Westin EdmontonResponded 28 December 2016

Dear DLH64, Thank you for your great review. I am happy to hear that you enjoy staying with us at The Westin Edmonton. Thank you too for your loyalty. See you again soon. Sandra Bernal. The Westin Edmonton.

Reviewed 19 June 2016

The hotel needs some refurbishment, rooms in the old wing were old, the rooms are dark not enough light, bathrooms are old. I saw the rooms in the new wing and they were very impressive. So ensure you book a room in the new wingMore

Review collected in partnership with this hotel
2  Thank 775anilp
Response from WestinYEGManagement, Guest Relations Manager at The Westin EdmontonResponded 21 June 2016

Dear 775anilp, Thank you for your review. We are looking forward to addressing the bathroom and overall room lighting in upcoming renovations. Your comment will help with those plans. I am so happy to hear that you enjoyed the renovations in our deluxe wing rooms....More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 134 - US$ 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Edmonton
#3 Luxury Hotel in Edmonton
#9 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 134 - US$ 285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Edmonton
#3 Luxury Hotel in Edmonton
#9 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
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Traveller (183)
Room & Suite (262)
Dining (26)
Pool & Beach (16)
Amenities (19)
Business Centre & Event Rooms (5)
Questions & Answers
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DaturaZA
20 February 2018|
AnswerShow all 2 answers
Response from 822amith | Reviewed this property |
Yes, but at regular speed not high speed internet.
0
Votes
travelthyme23
29 December 2016|
AnswerShow all 6 answers
Response from WestinYEGManagement | Property representative |
Hello travelthy, We are within a 5 minute walk from the Shaw Conference centre. Take a short stroll through the heart of downtown towards 97 street on Jasper Avenue and use the main entrance. Not physically connected. You... More
1
Vote
Edward C
22 June 2016|
AnswerShow all 7 answers
Response from WestinYEGManagement | Property representative |
Hello Edward C, We are within a 10 minute walk from the new Roger's Place Arena. Have you seen their progress lately? We are very excited for the opening. Melissa Barkman.
1
Vote
Room Tips
"Ask for a recenlly renovated room."
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"1712 was a good room with 2 double beds, but room 848 was a great room with 2 queen beds and lots of outlets!"
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"The room was a standard room and spacious. Very comfortable for two adults and a puppy."
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"Love those beds! Comfortable pillows!!"
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