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The Westin Edmonton

Traveller (192)
360
Panoramas (11)
Room & Suite (262)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Situated in the heart of downtown Edmonton, Canada, a few steps away from the beautiful North Saskatchewan River Valley Park system, The Westin Edmonton sits within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Spa
Pool
Free Internet
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Green
HOTEL CLASS
Hotel links
Visit hotel website
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Hotel deals
1,526Reviews
464Photos
4Q+A
100Room tips
Traveller rating
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  • 271
  • 137
  • 65
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Popular mentions
Had a great 5 night stay at this hotel recently. Bed was very comfortable, room was clean. Room attendant was very friendly and always chatting in the hallway calling me by name. Trained very well. Front desk staff was great, sales and catering manager Francois was great. The
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was very surprised to have my team spread out all over the hotel. We had 6-7 rooms and we were on four different floors. Was very dissapointed with the breakfast options for our team. There was nothing that was there to feed my team for the days that we were there.
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Response from WestinYEGManagement, Marketing Coordinator at The Westin Edmonton
Responded yesterday
Dear Paradise42008616338, Thank you for taking the time to post your review on TripAdvisor regarding your recent stay with us. I would like to apologize for the problems you encountered during your stay. I would welcome the opportunity to connect with you regarding your feedback about your room assignment and the breakfast options. Please reach out to me directly at billiejo.jenner@westin.com so that we can discuss your feedback in more detail and find an acceptable resolution for you. Be well, Billie-Jo Jenner
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The hotel is centrally located and is clean and comfortable but the amenities are definitely not what should be there for the price. No decent food service, lounge a hole in the wall, pool not available. They should definitely take into consideration their amenities when pricing
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Response from WestinYEGManagement, Marketing Coordinator at The Westin Edmonton
Responded 2 days ago
Dear KarenR372, Thank you for taking the time to post your review on TripAdvisor regarding your recent stay with us. I would like to thank you for your patience as we work to restore the damaged areas of the hotel affected by the flooding. I would welcome the opportunity to connect with you regarding your feedback about your room rate. Please reach out to me directly at billiejo.jenner@westin.com so that we can discuss your feedback in more detail and find an acceptable resolution for you. Be well, Billie-Jo Jenner
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Stayed at this hotel for a third time all one nighters. Time after time I’m impressed by the staff. From the bell man opening my cab door and walking me to reception. The check in staff always so cheery but in a genuine way. Usually poking fun at my awkward last name in a polite
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Great location, very good staff! Rooms and beds were very nice, unfortunately some amenities were not available but the hotel did all they could to accomodate our group. Right in the downtown area, close to Rogers Place and with shopping and restaurants and bars in the vicinty
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Photo provided by managementThe Westin Edmonton
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I booked my room months in advance. They did put one nights charge on my card a month in advance.
0 votes
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Is there complimentary in-room wifi?
I'm coming back to answer my own question in case anyone else is wondering. The free wifi had a strong signal and a high enough speed for streaming audio and video. I did not feel the need to upgrade.
0 votes
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Hello travelthy, We are within a 5 minute walk from the Shaw Conference centre. Take a short stroll through the heart of downtown towards 97 street on Jasper Avenue and use the main entrance. Not physically connected. You can’t miss it! Sandra Bernal
1 vote
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How walkable is this location to the new Rogers Place arena? May be coming for a hockey in Oct. Thanks
Hello Edward C, We are within a 10 minute walk from the new Roger's Place Arena. Have you seen their progress lately? We are very excited for the opening. Melissa Barkman.
1 vote
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"Room location was noisy being across from housekeeping. "
"Rooms are nice and large. Hot water for shower has always been iffy"
"I always get a room away from the elevator - quieter"
"Temperature was set at 24. A lower setting would be nice. "
"I couldn't improve anything. The room was excellent."
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PRICE RANGE
US$ 124 - US$ 279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin edmonton hotel edmontonwestin edmontonedmonton westin
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
416
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