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Union Bank Inn

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Traveller (57)
360
Panoramas (14)
Traveller (57)
360
Panoramas (14)
Dining (35)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
EXPERIENCE LUXURY AT ITS FINEST Union Bank Inn is not only the ideal property for our downtown corporate clients, but also ranks among the most romantic hotels in Downtown Edmonton for our leisure guests. A stylish one-of-a-kind boutique Edmonton hotel, the Union Bank Inn welcomes you with lavish accommodations, offering a total of 40 Guestrooms. Choosing from one of a kind Heritage Signature Guestrooms to spacious and modern upscale Contemporary Accommodations. Not to mention our exclusive and pampering Giverny and Presidential Suites! All Rooms boasting Fireplaces, Robes, and complimentary deliveries of Wine & Cheese and inclusive of complimentary full hot a la carte breakfast served each morning, in Madison’s Grill our onsite Elegant Dining Room. Ranked among the Top Hotels in Downtown Edmonton, the Union Bank Inn is dedicated to ensuring our guests experience Luxury and Comfort during their stay. Where excellence is provided to every detail. We look forward to seeing you.
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Property amenities
Restaurant
Room Service
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Meeting Rooms
Fitness Centre with Gym / Workout Room
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Public Wifi
Banquet Room
Multilingual Staff
Conference Facilities
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Quaint
Historic Hotel
HOTEL CLASS
Hotel links
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Offers & Announcements:Free breakfast with your stay
Reviews & more
397Reviews
402Photos
3Q+A
87Room tips
Traveller rating
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Booked this hotel for our first wedding anniversary and it was great from start to finish. We were warmly welcomed and very kindly given an upgrade on our room. The room itself was fantastic, bed was very comfortable and the bathrobes are the softest, most comfortable things ever
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Response from UBI-Management, General Manager at Union Bank Inn
Responded 2 weeks ago
Dear McCahey, Thank you for choosing the UNION BANK INN to celebrate your First Anniversary! We are so pleased to hear you enjoyed your stay, and happy to know you loved your King Suite! Part of our newest luxury collection. Couldn't agree more agree more about the Robes! Definitely the ultimate in comfort.. plus they really do make for an excellent gift! They are available for purchase through our Front Desk. We cannot wait to have you back again, and hope you are able to make it back to Madison's to enjoy the very popular Festive Menus! Again, we extend our warm Congratulations to you both! Hope to see you again soon. Best Regards, Shelley Carrier General Manager & UBI Team
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My father made reservation for Nov 21 (grey cup) at this hotel. We are from Ontario. He was diagnosed with a terminal illness and cannot travel. Likely he won’t even be alive by then. I called and explained the situation and they will not give any type of refund AT ALL because it
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Response from UBI-Management, General Manager at Union Bank Inn
Responded 3 weeks ago
Dear cwobo, We are very sorry to learn of your father's illness and realize this to be a very difficult time for you and your family. Unfortunately,this particular booking was made with a Non Refundable, Non Cancellable policy. Despite these strict policies, our team had attempted to provide a resolution, which we understood was declined. Please accept our sincerest apologies if we had come across anything less than empathetic to your situation and inquiry. This would be the furthest from our intention, and we are terribly sorry. Feel free to contact me personally should you wish to discuss this further. Sincerely, Shelley Carrier General Manager
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Hi. Well we came. And we were very excited to arrive since it was our anniversary; left baby at home with my mom, and going to a concert. Intially the lady (who’s name I don’t want to give cause she was nice) was welcoming. However didn’t not follow through with providing a menu
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Response from UBI-Management, General Manager at Union Bank Inn
Responded 4 weeks ago
Dear Raimona, Congratulations to you and your husband on your Anniversary! We appreciate the opportunity to be your hosts on this special occasion, hope you enjoyed your Complimentary Upgrade. With respect to your late lunch, we are sorry to learn you did not enjoy your selection. Something we would have quickly attended to if known. After a review with our Team, it appears this was not shared with your Server, or made known by our Executive Chef. Trust a solution would have been provided immediately if advised. As for Breakfast, we are pleased to include this each morning with our compliments. Although Breakfast Menus are not in the guestroom, as breakfast is served in our Dining Room we are happy to make special arrangements. We understand our Rooms Manager had reviewed the menu with you personally. Again, it was not known you were hoping for the Menu to be placed in your Guestroom. Our apologies, if this was a misunderstanding on our part. Please also note, there was no harm intended regarding qualifying your return after hours. At Check In, the team would have gone through all policies, including after hour access when the hotel is locked down. A security feature, most guests appreciate. Knowing, their safety is very important to us, and their key allows unlimited in and out access, and assurance we offer 24 hour guest service. Our Night Manager, will qualify all returning guests, to ensure only registered guests are on premise, after hours. Certainly, never intended to insult. Again, we thank you for choosing the UNION BANK INN, and hope to have your future interest. Feel free to contact me personally, if there is anything further you wish to discuss. As naturally, our goal is to ensure each guest's experience is not only provided, but exceeded. Best Regards, Shelley Carrier General Manager
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My husband and I had the pleasure of staying at this lovely property on a recent business trip to Edmonton. We try to stay at unique, boutique hotels whenever we can and this one did not disappoint. From the smooth, professional check in, to the luxurious room (with Jacuzzi tub a
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Response from UBI-Management, General Manager at Union Bank Inn
Responded 5 Nov 2018
Dear Dian P, Thank you for your recent visit to the UNION BANK INN. Edmonton's Premier 4 Star Boutique Hotel! We cannot thank you enough for sharing your recent experience, and providing a perfect score! So happy to hear you loved your stay from start to finish and enjoyed all the extra touches that are included with each stay. As you had mentioned, an incredibly convenient location within the heart of the city, and just steps away from Edmonton's Corporate & Conference Districts. Plus, within the pulse of Edmonton's best Shopping, Dining and newest ICE DISTRICT home to ROGERS PLACE! Host to some of Edmonton's most exciting Entertainment and Sport events! We all look forward to welcoming you back again, and thank you for the honor to be your chosen Edmonton Hospitality partner! Warm Regards, Shelley Carrier General Manager & UBI Team
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This wonderful and quaint hotel was a nice experience from the moment we arrived until the moment we left. Great conciencious staff, wonderful and well appointed room ( so comfortable I didn't want to leave and the wine and snack on check in was a very nice surprise) and the incl
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Response from UBI-Management, General Manager at Union Bank Inn
Responded 5 Nov 2018
Dear Nancy b, Thank you so much for sharing your wonderful feedback form your past stay at the Union Bank Inn, Edmonton's Original 4 Star Boutique hotel! We are so happy to know you enjoyed your guestroom, and the levels of comfort, and service. Including complimentary evening guestroom deliveries of Wine & Cheese, and morning complimentary hot a la carte breakfast in Madison's Grill, which we are always happy to include in each guest stay. We cannot wait to have you back again, which we hope to be soon! Warm Regards, Shelley Carrier General Manager & UBI Team
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorUnion Bank Inn
The Presidential Suite at the Union Bank Inn
Professional photo exclusively commissioned by TripAdvisorUnion Bank Inn
The Presidential Suite at the Union Bank Inn
Professional photo exclusively commissioned by TripAdvisorUnion Bank Inn
The King Suite at the Union Bank Inn
Professional photo exclusively commissioned by TripAdvisorUnion Bank Inn
The Chintz and Co. Family Suite at the Union Bank Inn
Professional photo exclusively commissioned by TripAdvisorUnion Bank Inn
The Carlyle Room at the Union Bank Inn
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What time does breakfast open on weekdays?
7 AM I believe
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I would like to know the name of the restraint at this hotel
Madison's Grill. Best breakfast I've had in a restaurant in a long time!
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When was first Union bank inns open ?
The Union Bank Inn was first opened as the boutique hotel it is today in 1997. The structure of the building is the Union Bank of Canada built in 1911. For more information on our history please visit our website and click on the history section. Thank you!
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"go for a King Suite as they are amazing!"
"might quieter near the back although I have to say that I was not overly disturbed by busy Jasper Avenue."
"Beware of the fine print as they will not accommodate changes out of your control"
"Rooms facing the street is very noisy."
"If a light sleeper, you might prefer a room on the contemporary side, or a Heritage room that doesn't face Jasper Ave"
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PRICE RANGE
US$ 135 - US$ 184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
union bank hotel edmontonunion bank edmonton
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
40
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