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Executive Royal Hotel Edmonton

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Executive Royal Hotel Edmonton
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242 Reviews from our TripAdvisor Community

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There are newer reviews for Executive Royal Hotel Edmonton
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Showing 241: English reviews
Reviewed 19 April 2015 via mobile

We have spent our anniversary the last 3 years here in one of the jacuzzi suites. Beds are comfortable and clean. I suggest requesting the executive wing as its much quieter. Any problems the front desk has always been nice and accommodating. Will be going back :-)

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Helpful?
2Thank sheilamay1303
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Hello sheilamay1303: On behalf of the Executive Royal Hotel West Edmonton, I would like to thank you for giving us an excellent review from your past visit with us. It gives me great pleasure to be sharing your comments to my team. and we look forward to welcoming you back.

Alberta
Reviewed 13 April 2015

Stayed one night for a work event in the city. Check in was friendly and efficient. My room was up on the fourth floor way at the end of a long hall. I noticed immediately how dirty the carpet was. Seriously, it looked like it hadn't been vacuumed in weeks. The room itself was nicely renovated. It seemed fairly clean,...

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Helpful?
Thank crazycanuckEMS
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear crazycanuckEMS! Thank you for your positive review in regards to your past visit with us. I have passed on your observations of the cleanliness of the property to my Executive Housekeeping team. I will be following up with them to ensure that the standards of cleanliness I have set are met in the future. Once again, thank you

Reviewed 9 April 2015 via mobile

Hi everyone, we stayed at this hotel about 2 weeks Ago for a government rate, which is only 10$ less(brutal). When we arrived we got a room on the second floor, the halls were so dirty and gross and our room wasn't any better. The air conditioning didn't work and the bed had stains all over it, the bathroom was...

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1Thank Kellyeth
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear Kellyeth I would like to thank you for taking the time to right a review of us regarding your recent experience at the Executive Royal Hotel Edmonton. This type of feedback is essential if we are to maintain the standard of excellence that we have set for ourselves. Kellyeth, your disappointment in the service you received was made clear...

Reviewed 6 April 2015

We came to stay for a family weekend and were very disappointed with our stay. We asked for a blanket for the pull out couch and were told that the hotel had RUN OUT of blankets. So we had to go get our dogs blanket from the car to use for the person on that bed. That is unacceptable! And,...

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1Thank Michelle B
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear Michelle B Thank you for taking the time to complete a trip advisor review of your recent visit with us This type of feedback is essential if we are to maintain the standard of excellence that we have set for ourselves. Since your visit I have met with both my Housekeeping and Maintenance team members. We will be increasing...

Reviewed 28 March 2015

we love staying at this hotel. Everything is run well. Rooms are great. Lounge and reasturant are fantastic. I would normally give this place a 5 star. But when we're here the little things kill me. The vending machines dispenses Pepsi in the water position. Then water. Then Pepsi. Obviously someone loading these machines trying to upset people. End of...

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Thank Len I
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Good Morning Len I: Thank you for your positive comments about your visit with us. In regards to the vending machines, we have placed a service call into our provider to have this issue resolved. Looking forward to welcoming you back to the hotel! Yours truly

Reviewed 27 March 2015 via mobile

Upon checking into the hotel we unpacked all our belongings. When settling into the evening our kids wanted a bath in the big jacuzzi tub. When filling it up the kids jumped in and we turned on the jets. Not thinking anything about it we laid on the bed while the kids bathed an relaxed. When one of the girls...

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Thank JasonL1242
Edmonton, Alta
Reviewed 26 March 2015

Stayed here recently with friends who had never stayed at this hotel before. I have always found it to be convenient in the west end to get to. And there always seems to be a taxi parked outside if there is anyone fearful of driving themselves around Edmonton. The rates are cheaper than city centre hotels. Restaurant and lounge are...

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Thank troutfly88
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear troutfly88: Thank you for taking the time to complete a review on trip advisor during your recent stay at the Executive Royal Hotel Edmonton. It will give me great pleasure to share your positive feedback about your service from our staff. We take great pride in surrounding ourselves with caring, professional people and it is particularly satisfying when our...

Grande Prairie, Canada
Reviewed 19 March 2015

Upon checking in asked to be put in the executive wing we were put in 415 which is not the executive wing ....no worries room was aok. The clerk at the front desk had no personal skills did not smile did not say thank you did not talk much at all. We were unable to eat in the dining room...

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2Thank Sharron M
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear Sharron M I would like to thank you for taking the time review us on trip advisor regarding your recent experience at the Executive Royal Hotel Edmonton. This type of feedback is essential if we are to maintain the standard of excellence that we have set for ourselves. Sharron M, your disappointment in the service you received was made...

Calgary, Canada
Reviewed 17 February 2015

Nothing fancy about the rooms. We stayed in an executive premiere suite I think its called. Otherwise known as a jacuzzi suite. Needs some updating AND most importantly needs air conditioning that reaches the bedroom where the tub is located. We asked maintenance for a fan which they provided -- thank goodness!!! Had the proscuitto wrapped chicken for supper and...

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Thank Calgary17
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Dear Calgary17 Thank you for your review on Trip Advisor. I am glad that you and your family enjoyed your visit with us at the Executive Royal Hotel Edmonton. Looking forward to welcoming you back!

Norman Wells
Reviewed 22 January 2015

Wonderful pet-friendly hotel, staff very friendly and efficient. When we arrived, there was a complimentary gift basket of goodies for our dog - high end stuff too! We weren't expecting it, especially since we paid the usual pet fee that is charged at hotel. Nice surprise to say the least. Great location, quiet and plenty of parking. Rooms were clean...

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Thank Chica1968
Darrell_Pearson, General Manager at Executive Royal Hotel Edmonton, responded to this review

Good Afternoon Chica1968: Thank you for taking the time to complete a review during your recent stay at the Executive Royal Hotel West Edmonton. It will give me great pleasure to share your positive feedback about your service from our staff. We take great pride in surrounding ourselves with caring, professional people and it is particularly satisfying when our guests...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the best rest in West Edmonton Whether you are here for business or leisure, the recently update Executive Royal Hotel, conveniently located in the heart of West Edmonton is the preferred destination. This full service, convention hotel is located within walking distance of the world famous West Edmonton Mall and 15 minutes from downtown and the new Edmonton Arena District The hotel faculties include 235 tastily appointed guest room and suites, licensed full service Steels Cafe & Grill and Mirage Lounge, banquet and meeting rooms, business centre and a fitness centre. We invite you to experience the Executive Royal Hotel West Edmonton ... more   less 

Additional Information about Executive Royal Hotel Edmonton

Address: 10010 178th Street NW, Edmonton, Alberta T5S 1T3, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: ₹ 6,749 - ₹ 8,363 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Executive Royal Hotel Edmonton 3*
Number of rooms: 235
Reservation Options:
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Also Known As:
Executive Royal Inn West Edmonton Hotel Edmonton
Royal Hotel West Edmonton
Executive Royal Hotel Edmonton Alberta
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Questions & Answers

Questions? Get answers from Executive Royal Hotel Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor facing north and it was very quiet”
 of 5 bubbles lgkrause55, 12 Feb 2017 | Read review
“Choose a room at the end of the hallway as far from the elevator as possible.”
 of 5 bubbles 375paulat, 23 Jan 2017 | Read review
“Join the Executive Club right away (free) and if space allows an upgrade should be in the mix.”
 of 5 bubbles briansL4049CA, 24 Nov 2016 | Read review
“Alot of people; I found when checking in, always stayed in the same room.”
 of 5 bubbles 252jessieg, 28 Aug 2016 | Read review
“excellent maid service”
 of 5 bubbles lstepaniuk, 29 Jun 2016 | Read review
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