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Rosslyn Inn and Suites

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Rosslyn Inn and Suites
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100 Reviews from our TripAdvisor Community

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There are newer reviews for Rosslyn Inn and Suites
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Showing 99: English reviews
Reviewed 26 October 2014

I recently stayed at rosslyn and it was ok besides house keeping STEALING from me and front desk didn't seem interested in solving it or helping, I definitely didn't feel they were on my side BUT I suggest you Do NOT stay here unless you want your belongings stolen!!!!!!!!

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Helpful?
2Thank Live2lovenlaugh
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

This review should be removed as the important facts have been omitted from their review. This guest claims to be missing over 8K in cash. They contacted the front desk by telepone one and a half hours after checking out to report the missing cash. When we asked if they wished us to contact the Police to investigate, they declined....

Edmonton, Canada
Reviewed 4 October 2014

I have had to stay here for 2 months and the staff has been just supper and very helpful. It is very clean. They change the bedding and clean the room every day. Bed was very comfy and so were the pillows. Has a 30 inch flat screen TV not the old square 20 inch TV. Has a good size...

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Helpful?
Thank CHRISTINA S
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

We thank you for your kind comments and will post them in our staff room for all our employees to read.

Saskatoon, Canada
Reviewed 15 September 2014

Room was a good rate. Had booked a queen bed but bed was not as large as a queen size. Bed was very comfy and so were the pillows. Room and bathroom were dated but clean and in very good condition. Received complimentary bottled water and Fibre 1 granola bars in room. Had a very good on-site restaurant.

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Helpful?
Thank TanzlyB
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments. We are currently working on changing out all of the guestroom bathrooms that you indicated look dated. This should be complete in early December. This will also include a new Queen size bed and box spring.

Saskatoon, Saskatchewan, Canada
Reviewed 14 September 2014 via mobile

The Rosslyn is a decent place. The room is nothing spectacular but the bed and pillows were very comfy, and that is my number one concern when I book a hotel. It was clean and the staff was friendly. The attached restaurant is a good place for a cheap breakfast.

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Helpful?
Thank Darnell B
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, the Rosslyn is essentially two hotels, one offers value the other a little higher quality. We will post your comments in our staffroom for all of our employees to read.

Mississauga, Canada
Reviewed 3 September 2014

We really appreciated the first rate family suites and hospitality. Just a few days before the wedding, our rehearsal dinner plans fell through and Debbie was able to set us up at the hotel with a room and food for the dinner. We would stay there again and again.

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Helpful?
Thank nanamommasue
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you, we will make Debbie aware of your kind comments.

Reviewed 12 July 2014 via mobile

I guess this hotel has been here for the longest time and that should make everything ok. But it's not. I stayed here for a night with my friends and I was disappointed. The beds are super tiny, they could barely take two people. Two big people wouldn't fit on it, that's how small it is. I was very disappointed....

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Helpful?
1Thank Ernest D
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

What this customer received was what they paid for, an older room in the original hotel, the room has 2 double beds and is the "lowest" price we have available. We also have larger rooms in the tower with 2 queen beds available, unfortunately at a slightly higher price.

Parksville, Canada
Reviewed 20 June 2014

Stayed one night and over all not too bad for an older hotel. First room was not very good, smoke alarm went off due to the steam from the shower, it was right outside the bathroom door. Spoke to the desk and they were very accommodating and moved us to a better room.

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Helpful?
Thank trekij
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

The older rooms fill a specific need in the market place, they might be older but that also does not mean we are not working on bringing them to a higher standard.

Ottawa, Canada
Reviewed 28 May 2014

Stayed at Rosslyn Inn for two days immediately following a 2 day stay at Holiday Inn Express Edmonton North. (Note - I used Booking.com to book the Rosslyn Inn at last minute, due a reservation error at Holiday Inn Express on my part and found that the 24 hour advance requirement to cancel without charge on Booking.com did not provide...

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Helpful?
1Thank Howard M
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

We are working on improving our WiFi but with everyone carrying multiple devices it makes it a challenge to keep up. The rooms may be older but they serve a specific need in the market place, those that want a clean affordable room. We also have the amenities you are looking for in our tower rooms for a few dollars...

Harrison Hot Springs, Canada
Reviewed 27 May 2014

We stayed 3 nights at the hotel and found it to be very good. We ran late one day and my grandson had been waiting in the lobby but left. When we returned, the staff let us know that he had been there and where he had gone, as soon as we came in the door. Although the A/C was...

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Helpful?
Thank complus
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, it sounds like you stayed in one of our older rooms from the original hotel. Slowly but surely we're renovating the washrooms and In mid August we will be dropping all of the rooms with 2 double beds to make them single queens giving everyone a little more room.

Reviewed 14 May 2014 via mobile

Reserved online a month in advance got the everything was good to go they forgot I ordered the something special package so I phone the front desk had it in a half an hour they apologized about 10 times comped us breakfast the next morning service was awesome stayed In room 214 jacuzzi suite carpet was a bit rough a...

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Helpful?
1Thank Nicholas E
HotelGMRosslyn, General Manager at Rosslyn Inn and Suites, responded to this review

Thank you for your comments, we are pleased to learn that we found a way to correct our error (missing the package) and making you happy. We will have our maintenance personnel investigate regarding the picture quality for the movie. We are currently working on having the quality of our WiFi improved, this should be completed in the few weeks....

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning

Additional Information about Rosslyn Inn and Suites

Address: 13620 97th Street, Edmonton, Alberta T5E 4E2, Canada (Formerly Rosslyn Motor Inn)
Region: Canada > Alberta > Edmonton
Price Range: ₹ 4,656 - ₹ 5,293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Rosslyn Inn and Suites 2.5*
Number of rooms: 93
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Also Known As:
Rosslyn Hotel Edmonton
Rosslyn Inn And Suites Edmonton, Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Rosslyn Inn and Suites staff and other travellers.
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Questions? Get answers from Rosslyn Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room far from the elevator and ice machine”
 of 5 bubbles 5Magster51, 15 Jun 2016 | Read review
“Our room was near the bar. Very noisy”
 of 5 bubbles 30shirleya, 19 May 2016 | Read review
“we had a room on the back but it was quiet never heard anything .slept well.”
 of 5 bubbles jane150858, 17 Oct 2015 | Read review
“We were in the newly renovated family suite. It had a jecuzzi in the main room with a king size bed and bunk beds in the side room where the bottom was a double. Fridge and microwave plus daily water bottles and granola bars were an added touch.”
 of 5 bubbles nanamommasue, 3 Sep 2014 | Read review
“In this 5 story hotel, we were on fifth floor. This floor is nice and quiet.”
 of 5 bubbles sunmun, 3 Sep 2013 | Read review
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