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Best Western Plus City Centre Inn

PricelineUS$ 107*
View Deal
#20 of 93 Hotels in Edmonton
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 148*
US$ 107*
US$ 148*
US$ 106*
US$ 148*
US$ 106*
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Best Western Plus City Centre Inn
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439 Reviews from our TripAdvisor Community

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Showing 437: English reviews
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alberta
Reviewed 3 days ago NEW

This Hotel has some really nice features! It has a great room for families with a queen in the front, bathroom in the middle, and a queen in the back... however, the front room is right at the hall (so it can be loud depending on who is going down the hall) The 2 Queen bed standard rooms are basic,...

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Helpful?
Thank canada134
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. Ah noisy neighbours... the sworn enemy of the hotel worker. The Front Desk staff is on call 24 hours a day. If you have someone bothering you from next door then let us know. At the end of the day our hotel is meant for guests to get some rest and if someone is preventing...

Prince Albert, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017

My son and I stayed at the Best Western City Center Inn to attend an Edmonton Oilers hockey gamea the new Roger's Center. While it is a long ways from the Edmonton Airport to the City Center we used the SkyShuttle and arrived there in about one hour. The round trip on the SkyShuttle is $30.00. Once we arrived at...

Review collected in partnership with Best Western
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Helpful?
Thank Alan C
About Hotel's Favourite Review
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. Rogers Place really is quite a sight to see! It is very close by and the Oilers are doing their part by giving the fans some nice wins. Hopefully we'll see you again the next time you're in Edmonton.

Sri Lanka
Reviewed 3 days ago NEW

This was my first time here and was going to be there for few days. The staff was very friendly. I was traveling with a trailer and was having some trouble backing up and the Manager himself came and helped me park. They also were kind enough to check me into a room closer to my vehicle. The service levels...

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Helpful?
Thank Chinthaka J
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for the review. It's hard enough navigating through the city with a big trailer the least we can do is help you get it parked safely. Earning your recommendation is all we can ask for. It is greatly appreciated.

Makwa, SK, Canada
Reviewed 4 days ago NEW

Always try to stay here as it is walking distance to shopping. Central in city, so easy to navigate where u need to go. Always clean & friendly staff. Restaurant meals are excellent too! Beds are so comfortable & cable tv is the best.

Review collected in partnership with Best Western
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Helpful?
Thank W1149DEevad
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. I'm glad someone has noticed the new TV! We just upgraded our cable package this year and have added a lot of new channels. I hope we'll be your fave place to stay for years to come.

Manning, Canada
Reviewed 5 days ago NEW

This is the only hotel we stay at when in Edmonton. Three generations of my family have been staying here now and it has become like our home. The staff is what keeps us coming back...always friendly and accommodating. They even remember our names. During Christmas five years ago my dad had to undergo emergency heart surgery and I was...

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Helpful?
Thank Diana F
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response and thank you for sharing your story! This hotel has been run by the same family since it's inception. The owners know the importance of making our guests feel at home and welcome. This is especially true of all our guests coming in for medical emergencies. I look forward to seeing you in our hotel...

Lethbridge, Canada
Reviewed 1 week ago

I would probably not stay in this hotel again. I chose it because it was close to a venue, but I would rather drive an extra few minutes and stay anywhere else. Rooms were small, beds were not very comfortable, parking was a little tight, the room that I had was extremely loud. I didn't sleep very well at all,...

Review collected in partnership with Best Western
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Helpful?
Thank N3511KFgregg
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

I checked the room that you rented and apologize. The bed that you slept on is a high end bed, as required by Best Western Plus standards. However, it does have a noticeable squeak and it is uncomfortable. I have since replaced it based on your recommendation. Also, the room that you had was near the elevator, which to some...

Whitehorse, Canada
Reviewed 2 weeks ago

Excellent place to stay, very central to all amenities. Very quiet and very comfortable rooms. Staff was excellent and very helpful. Very secure rooms and easy parking. Would highly recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank N865AJjosephm
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

I'm glad to hear that you had a great stay. Most of our guests comment about how quiet the rooms are. That is the great benefit of concrete construction. We always have plenty of free parking available and are happy to accommodate. Thank you for the great review!

Grande Prairie
Reviewed 3 weeks ago via mobile

Although a little dated and semi motel style, I found the rooms soundproof. Plug in was not designed for a lefty (in my room anyway) made getting ready a challenge. No free breakfast but a cheap, yet express and tasty breakfast. The bed was quite comfy and clean.

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Helpful?
Thank AnnaMichael12345
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. I've never heard that access may be limited to our south paw guests. How can the staff organize the room to improve access for you? I have however heard some of the dated comments. This spring/summer will bring some major renovations to improve the look of the hotel! I hope you will come back and...

Calgary, Canada
Reviewed 3 weeks ago via mobile

They advertise "Our hotel houses a full restaurant and lounge" but fail to explain the full restaurant does not allow minors after 10 am. This is a huge mislead. The whole reason we picked the place was due to having a restaurant on site as our time is limited and that was a major consideration.

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Helpful?
Thank Eric C
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. I am very sorry that your stay was affected by the dine-in hours of the Runway 29 Lounge. The Runway 29 Lounge does close to minors at 10 am because of the Alberta liquor laws. The kitchen is always happy to accommodate guests with full menu room service or take out. I hope that you...

Edmonton, Canada
Reviewed 3 weeks ago

Rooms were clean. Inside the rooms there was no noticeable sound transmission from the street, the hall or neighbouring rooms. Older hotel but rooms have been updated and modernized inside. Though we never used it, there is a pool in main building lobby. Very close to NAIT, Kingsway mall and the Royal Alex hospital. There is a Tim Horton's on...

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Helpful?
Thank suebaby39
Douglas C, Manager at Best Western Plus City Centre Inn, responded to this review

Thank you for your response. The rooms have gone through quite a transformation and there are still more changes on the way. The Tim Hortons traffic issue will hopefully be resolved later this year. The plan is to change some of the parking lines around to allow for more room and more stalls. Hopefully the next time you come in...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
We are centrally located in Edmonton, just 400 metres from rapid transit. Guests park here for free while other downtown hotels charge you for parking! By train, times are: 8 minutes to the brand new Rogers Place Arena, home of the Edmonton Oilers®. 10 minutes to the downtown core and Shaw Conference Centre. 17 minutes to University of Alberta and hospital. 20 minutes to Northlands / Edmonton Expo Centre. Our hotel houses a full restaurant and lounge with great views, and has 24-hour food service in the Tim Hortons coffee shop attached to the lobby. Directly across the street is one of Edmonton's busiest shopping centres, Kingsway Mall. Fans of CFL football can catch the free shuttle to the Edmonton Eskimos games at the mall. Patrons of the arts can visit the Art Gallery of Alberta, the Royal Alberta Museum, the Canadian Finals Rodeo (CFR), and our city's art festivals just a quick train ride away. You will love our contemporary guest rooms, each complete with all of the comforts of home. For your convenience, we have custom designed furnishings and oversized writing desks in most rooms. Families and travelers enjoy our indoor salt water pool, relaxing hot tub, and thrilling 30-foot water slide. Business guests visiting the Best Western Plus City Centre Inn will also appreciate the hotel's close proximity to area businesses, including the Royal Canadian Mounted Police K-Division, Northern Alberta Institute of Technology, Glenrose Hospital and the Royal Alexandra Hospital. ... more   less 

Additional Information about Best Western Plus City Centre Inn

Address: 11310 109 St NW, Edmonton, Alberta T5G 2T7, Canada
Region: Canada > Alberta > Edmonton
Price Range: ₹ 6,345 - ₹ 8,412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus City Centre Inn 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
Edmonton Best Western
Best Western Plus City Centre Inn Edmonton, Alberta
Hotel Style:
#15 Family Hotel in Edmonton
#24 Business Hotel in Edmonton
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Questions & Answers

Questions? Get answers from Best Western Plus City Centre Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that have the bathroom in the middle of the room, giving you essentially two private rooms within one, complete with two tv's.”
999DianaF, 22 May 2017 | Read review
“Clean and quiet!”
melissahartwell, 25 Apr 2017 | Read review
“There is one really nice family suite or several rooms with a separate bedroom with a queen or king and a second bed in the main room.”
Dinolady, 22 Apr 2017 | Read review
“Rooms on the north side are quieter. Stay far away from the lobby/pool if you want quiet.”
wolfden, 17 Apr 2017 | Read review
“Our rooms on both stays were very quiet and the hotel was fully booked. Room in the main building was nicer.”
shirleys471, 13 Apr 2017 | Read review
5 of 5
Priceline
US$ 107* /night
View Deal
Expedia.comUS$ 106
TripAdvisorUS$ 106
HotelQuicklyUS$ 148
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*Disclaimer
Prices are for 1 room, 2 adults
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