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BEST WESTERN PLUS Westwood Inn

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263 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Westwood Inn
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Showing 259: English reviews
Grande Prairie, Canada
Reviewed 3 weeks ago

Had a king room. Was very spacious and clean. I'm a light sleeper and had a great sleep. Definitely will stay there again. The people at the front desk were friendly and professional. We went to the West Edmonton Mall and took cabs. Cost less than $10.00 each way.

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Helpful?
Thank Brenda L
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest, It is a pleasure to have you come visit us at Best Western Plus Westwood Inn. Thank you for the good review and we are happy you enjoyed your stay with us. We hope to see you again! Best regards.

Elko, Nevada
Reviewed 3 weeks ago

This property is very modern complete with a restaurant and small gym. They take large dogs which is why I booked this stay. They have a very strict pet policy. A guest cannot leave thier pet alone for longer than ten minutes and they enforce it. The dog in the room next to my room was barking out of control...

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Helpful?
Thank szatanek
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest Thank you for sharing your feedback with us from your recent stay at the Best Western Plus Westwood Inn . We are thrilled to hear that you enjoyed your stay with us! Feedback such as yours is extremely valuable, as it allows us to celebrate our successes, and continue to improve our hotel for all our guests. We...

A TripAdvisor Member
2 reviews
Reviewed 5 weeks ago via mobile

Excellent 5 star rating. Staff is so friendly and helpful. They booked taxi to our concert at Roger's Place and we were issued a voucher! Enjoyed our stay! Will definitely stay again! Staff goes the extra mile for you and wants you to leave happy. Very clean rooms and interior of building.

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Thank A TripAdvisor Member
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest, It is a pleasure to have you come visit us at Best Western Plus Westwood Inn. Thank you for the good review and we are happy you enjoyed your stay with us. We hope to see you again! Best regards.

Regina, Canada
Reviewed 21 February 2017

I ve been using this hotel for my overnight stay in Edmonton for quite a while. Hotel has done 360 renovation. I like the lobby area and the new restaurant. Hotel staff was courteous and professional as always. 5 mins away from the mall is very convenient and the retaurants around is a bonus

Review collected in partnership with Best Western
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Helpful?
Thank 426tylert
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest Thank you for sharing your feedback with us from your recent stay at the Best Western Plus Westwood Inn . We are thrilled to hear that you enjoyed your stay with us! Feedback such as yours is extremely valuable, as it allows us to celebrate our successes, and continue to improve our hotel for all our guests. We...

Hinton, Canada
Reviewed 17 February 2017

Had been a flood flook above. Ceiling was falling. Room was dirty and very worn. Desk staff very rude to other employees. Half the light bulbs were missing, rest very dim. Had stayed here before, but this time was a waste of money. Jacuzzi brokenot and FILTHY!

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Helpful?
Thank Steve B
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so...

Reviewed 11 February 2017 via mobile

Great location . Close to the mall with great value. Staff were very helpful and friendly.we would strongly recommend this hotel to others . Restaurant was great and good food .I got late checkout without any extra fee .

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Helpful?
Thank Raj G
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Raj .G ! It was our pleasure to have you come visit us! We hope you enjoyed your time here with us! See you again soon! Best regards

Vancouver, Canada
Reviewed 9 February 2017

I recently stayed 2 nights and used one of the conference rooms for business. The hotel is nice and clean, they did lots of renovations. The staff is very nice and helpful. The beds and pillows are comfy. There is no hot tub, so that was a bit disappointing. The food at the restaurant is decent. Short drive to many...

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Helpful?
Thank mismcfly
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest Thank you for sharing your feedback with us from your recent stay at the Best Western Plus Westwood Inn . We are thrilled to hear that you enjoyed your stay with us! Feedback such as yours is extremely valuable, as it allows us to celebrate our successes, and continue to improve our hotel for all our guests. We...

Airdrie, Canada
Reviewed 2 February 2017

I would actually give the overall rating as "good"! This is an older hotel with some nice upgrades, but still requires more improvements. Stayed here on a few occasions and customer service at the front desk was always very good so no concerns there. Not much atmosphere in the restaurant or lounge and found it strange that you are not...

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Helpful?
Thank Dalry1978
ManagerBWWW, Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest, Thank you for taking your time to give us a feedback on your stay with us at Best Western Plus Westwood Inn and also complimenting the Front Desk team, We would look into charging restaurant and lounge to the rooms, The restaurant is newly opened so we are still working on the system, We are really sorry for...

Reviewed 1 February 2017 via mobile

My Husband And I stayed at this hotel On Jan 31,2017 We arrived there at 1 am in the morning from Winnipeg after a long drive. of course this is the best hotel and we have always been there many time. so we both decided to stop there for the night. I have my loyalty customer card that u can...

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Helpful?
Thank Sana J
ManagerBWWW, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Sana, We are sorry to hear of your unsatisfactory experience during your stay. Our goal is to ensure 100% guest satisfaction and we are disappointed to hear we fell short of your expectations. We invite you to contact us directly at 780-483-7777 Ext : 0 , so we may address your concerns. We hope you will consider us again...

Saskatoon, Canada
Reviewed 30 January 2017

This is a very nice hotel, the room and bedding was very clean. The staff were very friendly. The hotel is in a great location near the West Edmonton Mall, River Cree Casino, and several restaurants. Great value for the money.

Review collected in partnership with Best Western
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Helpful?
Thank Randy S
ManagerBWWW, General Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Randy S, Thank you for your wonderful words . We are so happy you were able to experience . On behalf of all associates, ​we sincerely thank you for choosing to stay with us on your recent visit to Edmonton. We look forward to serving you in the future. Best Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Plus Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create an unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the Best Western Plus Westwood Inn Edmonton in spacious accommodations that offer cable television with HBO(R) and complimentary high-speed Internet access. Relax with a refreshing beverage or just enjoy the excitement of our VLT's. ... more   less 

Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Rd NW, Edmonton, Alberta T5S 1B2, Canada
Region: Canada > Alberta > Edmonton > Place LaRue
Price Range: ₹ 4,736 - ₹ 7,910 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Westwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another property”
  • See the nasty scars left by the bed bug that bit me!
 of 5 bubbles jimsZ6061DM, 21 Mar 2017 | Read review
“ask for renovated room”
 of 5 bubbles Q2936JRandreaw, 13 Mar 2017 | Read review
“Rooms on the end of hotel at far end are nice and quiet.”
 of 5 bubbles 283tracyb, 13 Mar 2017 | Read review
“My room was on the top floor facing the parking lot. Didn't hear a thing.”
 of 5 bubbles BrendaL781, 3 Mar 2017 | Read review
“top floors”
 of 5 bubbles LOVITA, 19 Nov 2016 | Read review
5 of 5