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Fantasyland Hotel & Resort

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1,034 Reviews from our TripAdvisor Community

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There are newer reviews for Fantasyland Hotel & Resort
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Showing 1,011: English reviews
Calgary, Canada
Reviewed 26 December 2014

My first trip to West Edmonton Mall ever. We decided to indulge ourselves and used this deal which started at $178 a night and included free valet parking, two breakfast buffet vouchers at L2 Grill, and a Coupon Book valid until the end of 2014. Since "Modern Polynesian" rooms were advertised as recently renovated, we upgraded to the one with...

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1Thank foks_2000
Edmonton, Canada
Reviewed 24 December 2014

West Edmonton Mall is a behemoth, and it took me 20 minutes of driving around the parking lot to find the small, underwhelming portal to the hotel. My daughter wanted a theme room which carries a premium, of course, on top of an already high price. The room was interesting, clean, and quiet plus extremely convenient if you want to...

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1Thank Powel C
Fisher Branch, Canada
Reviewed 20 December 2014

Great because it is part of the mall and you have the option of taking stuff to your room leaving the mall. Rooms are a bit dated and the elevators are really slow. For the price of $180 plus a night for a room, I think your better off to get a hotel down the road for less money with...

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2Thank Johnny P
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay with us during your August trip to Edmonton. We are always thinking of different ways to continuously improve our property; most recently is the completion of our Modern Polynesian Theme floor. Our design team is gearing-up in preparation for the Roman Theme floor renovation which will start early next year. It is indeed such...

London, United Kingdom
Reviewed 19 December 2014

Really puzzled as to why there are so many negative reviews of this hotel on here. My wife and I just spent 3 nights in a luxury Polynesian Themed room, and thoroughly enjoyed it. The room was very spacious, had a great shower, a huge very comfortable bed, and it was very clean. Fantastic hot tub! We experienced absolutely none...

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Thank SteveandSuz
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you very much for choosing to stay at Fantasyland Hotel. We are happy to hear you and your family had a great time with us. We are looking forward to your future visits, hopefully for a bit longer next time.

Cochrane, Canada
Reviewed 18 December 2014

Hotel is in a great location at the West Edmonton Mall. Great for family. Can use the gym inside the mall 24/7. No need to go outside in the cold winter and you can get almost everything inside the mall. Hotel must be around for some time... you can tell from the décor and furniture inside the room... overall, it's...

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Thank Simon L
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

It is such a convenience to stay in one place to get your shopping done, get your workout done, to enjoy different restaurants and your hotel room without going outside into the cold. Our renovation team is working on a big project to renovate the hotel floors. Our Modern Polynesian theme rooms were completed just a few months ago which...

Norman Wells, Canada
Reviewed 17 December 2014

We booked a room in this hotel over 2 months ago. When we got there the room had been given away and they had to put us in another room over night and told us they would be moving us the next day. We waited around all day long to be moved, finally after 5PM I had to get upset...

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Thank Robert M
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay with us during your recent visit to Edmonton. I’m glad that we were able to provide you with an upgrade on your first night’s stay. It’s unfortunate that the room move process the next day did not go as well as we planned and I’m pleased to see that we have provided compensation for...

Edmonton, Canada
Reviewed 12 December 2014 via mobile

We booked a theme room for my sons birthday, so we could hit the water park and galaxyland easily. It is quite expensive, but easier than commuting. The room was nice, my son loved the bunk bed. The jetted tub in the middle of the room was big, and took a long time to fill. The water never really got...

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Thank robnchristie
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing Fantasyland Hotel for your son’s birthday celebration. The fun at the World Waterpark, the excitement at the Galaxyland Theme Park and a relaxing room all in one spot can add ease to an enjoyable celebration. We hope to be part of your son’s birthday celebration next year; perhaps in one of our new theme rooms.

Reviewed 9 December 2014

I stayed here in the summer with my 4 kids we had a wonderful stay and a good sleep on very comfy beds, i highly recommend you stay here if ever you're in Edmonton. Very clean nice and quiet. Great location in WestEdmonton Mall even provides valet parking !

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Thank Neddie B
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you so much for choosing to stay with the Fantasyland Hotel and for sharing your wonderful experience with us. We will see you again in the future.

Edmonton, Canada
Reviewed 7 December 2014

Yes just as the name says it all Fantasy Land because it is a fantasy what a $300+ room is well a nice bed, with the view of the roof of the mall, bathroom is nice the in room Jacuzzi tub is big and accommodate two nicely, not to reflect the value of the room still , how about stand...

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Thank lau0510
Lethbridge, Canada
Reviewed 29 November 2014 via mobile

We stayed at in the Rome themed room for 2 nights. The room was clean & romantic, but getting old. The round bed, gigantic hot tub & mirrors (on all of the walls & ceilings), definitely set the mood. But wow, if those yellowed popcorn ceilings and smoke stained statues could talk!! (Lol, I bet they've seen a lot of...

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Thank PrincessJen2012
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for choosing to stay at Fantasyland Hotel and thank you for sharing your enjoyable experience with us. The renovation process for our Roman theme rooms will start in a couple of months and hope to be ready for guests to enjoy more romantic getaways in the Spring. We are looking forward to your next rendezvous.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more   less 

Additional Information about Fantasyland Hotel & Resort

Address: 17700 87th Ave, Edmonton, Alberta T5T 4V4, Canada
Region: Canada > Alberta > Edmonton
Price Range: ₹ 9,543 - ₹ 16,675 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fantasyland Hotel & Resort 3.5*
Number of rooms: 355
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Also Known As:
Fantasyland Hotel And Resort
Fantasyland Hotel Edmonton
Fantasyland Hotel & Resort Edmonton, Alberta
Hotel Style:
#1 Casino Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Fantasyland Hotel & Resort staff and other travellers.
6 questions
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Sydney, Australia
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Questions? Get answers from Fantasyland Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The website displays the interior of the rooms well; when choosing a theme room look at the selections they give good room descriptions.”
 of 5 bubbles 466augustinel, 14 Feb 2017 | Read review
“Its well worth it to upgrade to a suite”
 of 5 bubbles , 6 Feb 2017 | Read review
“Superior queen could sleep 6. Had a sofa bed”
 of 5 bubbles christineg399, 31 Jan 2017 | Read review
“Have fun, lots to do, rink, shopping, restaurants, waterpark, dinner theatre etc....”
 of 5 bubbles jocy657, 14 Jan 2017 | Read review
“Don't use theme rooms. Try to stay on lower floors.”
 of 5 bubbles kobs1406, 5 Jan 2017 | Read review
5 of 5