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Chateau Lacombe Hotel

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Traveller (147)
Room & Suite (154)
Dining (67)
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Overview
  • Excellent21%
  • Very good36%
  • Average20%
  • Poor14%
  • Terrible9%
Travellers talk about
“concierge floor”(40 reviews)
“la ronde”(34 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (543)
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110
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112
77
53
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All reviewsconcierge floorla ronderevolving restaurantview of the rivernorth saskatchewan riverbit dateddowntown areacontinental breakfastrenovated roommain floorunderground parkingyogurtloungelarondevaletrogerscanada
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171 - 175 of 529 reviews
Reviewed 5 September 2016 via mobile

We booked on booking.com, for a 3 day stay. The room itself was pretty average. Bathrooms definitely need a refurb. Parking was quite pricey ($18 per day). What I'm really disappointed in was receptionists. On our last nights stay we had a group of people...More

Thank KelvinSamuel
Response from Ike J, General Manager at Chateau Lacombe HotelResponded 8 September 2016

Dear KelvinSamuel, Thank you for sharing your feedback about your recent stay. While not easy to hear, we understand and appreciate the opportunity to improve on our guest service. While we cannot make up for lost sleep, we do wish you to know that should...More

Reviewed 4 September 2016 via mobile

My boyfriend wanted to give me a surprise to celebrate our two year anniversary and he chose the perfect hotel to go to. The manager Eric was very helpful with his service and his attention. Having dinner at La Ronde made our night as the...More

Thank Laura L
Reviewed 4 September 2016 via mobile

I would like to thank so much the manager Eric for his exceptional service as always , i've been arround all the hotels and i have never seen any professional , welcoming , and oustandind service like the manager Eric has done . I did...More

Thank Ahmadtf
Response from Ike J, General Manager at Chateau Lacombe HotelResponded 8 September 2016

Dear Ahmadf, Thank you for your glowing review of the Chateau Lacombe Hotel and our Manager, Eric. We are delighted that you enjoyed both the view and service. Looking forward to seeing you again soon. Warm Regards, Ike Janacek GM, Chateau Lacombe Hotel

Reviewed 1 September 2016 via mobile

Well this was a last minute couples trip as me and my husband decided to get away for the weekend. I booked this hotel expecting a lot more. When we arrived for check in, the staff was extremely unprofessional. When I asked about parking I...More

Thank SumiKad
Response from Ike J, General Manager at Chateau Lacombe HotelResponded 8 September 2016

Dear SumiKad, Thank you for sharing your feedback about your recent stay. It is disappointing to hear of your experience in our revolving restaurant. Please know that this is not the calibre of service that we are known for and I am truly sorry for...More

Reviewed 30 August 2016

Stayed for the weekend, hotel was very busy as there were a number of big events happening in the city. Staff were all fantastic...polite, helpful, quick to respond to any requests. Our room wasn't big and was a bit dated, but it was spotless clean...More

Thank Glacier1998
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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 101 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 101 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (147)
Room & Suite (154)
Dining (67)
Amenities (29)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
730annea
11 March 2018|
AnswerShow all 2 answers
Response from krp329 | Reviewed this property |
Google maps says the Shaw Conference Centre is 700 metres away and will take 9 minutes to walk.
1
Vote
Rannissa M
25 November 2017|
AnswerShow all 4 answers
Response from Ike J | Property representative |
Good morning, we do not have a swimming pool at the Hotel. However, our Concierge staff will be more than pleased to direct you to any of the aquatic centers in and around town. We look forward to your visit, Ike... More
1
Vote
Marie S
5 April 2017|
AnswerShow all 4 answers
Response from Marty911 | Reviewed this property |
hotel. When you drive to the main doors there is a circular area straight ahead. The entrance to the parkade would be on the far left side. Parking is unheated but covered.
1
Vote
Room Tips
"Choose room for privacy on the side with no taller bluiding across from the hotel"
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"Suites are nice!"
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"Get a refurbished room"
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"Call first to see if the concierge lounge is open. It has been closed since dec 18 and they do not say this..."
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