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Sands Inn & Suites

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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Marshall
Reviewed 1 week ago

Take wipes with you, the rooms are dirty. Dirt caked in corner, the tiles in the bathroom are not scrubbed. Its dirty from lack of proper cleaning. There were people smoking on non smoking floors, we had to check out early in the morning cause the smoke from another room was bothering us so bad in our NON smoking room.

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Helpful?
Thank jneufe_728864
Christee R, General Manager at Sands Inn & Suites, responded to this review

I am sorry that the room was not to your satisfaction. We are working very hard on renovating, as our second floor is almost complete and many of our guests are very pleased with the changes. We cannot wait until ALL rooms are renovated and than perhaps you will return and be pleased with the changes! Christee

Saskatoon, Saskatchewan
Reviewed 1 week ago

Welcoming and very helpful staff. Room was clean (along with the rest of the hotel). The bed was comfortable and the pillows fluffy. Nice location and there were lots of parking. Some levels pet friendly (definite plus). I would definitely stay here again.

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Helpful?
Thank stormyweathers511
Christee S, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to rate & comment on our Hotel during your stay! We receive many compliments on our beds, pet friendly is a bonus and we offer a lounge with 10 TV's, Vlt's, pool tables, booths, benches and Great serving staff to compliment the room! Our Restaurant offers a full menu & buffets to satisfy your...

Reviewed 1 week ago

Stayed here for the Garth Brooks concert - is only 10 minutes from Rogers arena. Close to main roads, not much of a view but we were only there to sleep. Building is located between two major roads but we didn't hear much road noise. Quit quiet.

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Helpful?
Thank Ebonyequine
Christee S, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to rate & comment on our Hotel during your stay! Yes, we are only 7 minute walk from REXAL and 10 minutes from the LRT that will take you to ROGERS place for concerts or Hockey game! Hope to see you during your next concert! Christee - General Manager

Edmonton, Canada
Reviewed 2 weeks ago

This was the worst condition I have ever seen in paid accommodations. I was disgusted at what I witnessed. it would be better to sleep outside on a park bench then sleep in these rooms. when staff was told this at the front counter they immediately admitted they had problems with the rooms and were trying to clean things up....

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1Thank 478nevink
Christee S, General Manager at Sands Inn & Suites, responded to this review

I am sorry that your experience in our Hotel was not to your satisfaction, I wish the front desk would of said to you; would you like to be transferred into one of our renovated rooms? ... As we are almost completed our second floor and receive many compliments on the changes we are doing. Our Lounge, Banquet Room &...

Saskatchewan, Canada
Reviewed 2 weeks ago

Clean , well presented . But very noisy from other clients . Won't stay there again . Not because of the working staff or the cleanness of the areas , Rooms. Bathrooms bed where great . Other clients not considerate of others .

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Helpful?
Thank charlenep356
Christee R, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to rate & comment on our Hotel during your stay. I am sorry that the inconsideration of other guests and us not being aware of this has made this much of a impact that you will not be returning. I am pleased our rooms & staff were to your satisfaction. I hope that when...

Olds, Alberta
Reviewed 2 weeks ago

Wasn't sure what to expect as we booked the room to be close to the concert and the price was low so wasn't expecting much, pleasantly surprised with the newly renovated room and the price you can't beat, was great value for the money. Would also recommend eating in the restaurant, goo prices and better food.

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Helpful?
Thank dvqcontracting
Christee R, General Manager at Sands Inn & Suites, responded to this review

Great to hear that you enjoyed our NEW renovated rooms on the 2nd floor! Our bathrooms are marble counter tops with a glass stand up shower and we offer all the amenities you would need while staying in our Hotel! We are almost complete and moving forward to the next level! I will share with our Restaurant Owner your comments...

High River, Canada
Reviewed 2 weeks ago

The restaurant has limited hours but very good food and the wait staff is excellent. I am not a fan of loud music but the bar is a nice place to have a drink if it's not really loud. They do have the hockey games etc on tv.

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Helpful?
Thank dawnt616
Christee R, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to comment & rate your stay while at our Hotel. Our Restaurant is open 7 days a week; Sunday to Wednesday 7am-3pm & Thursday to Saturday 7am-7pm, however our Lounge does offer the same menu until 11pm each night. We renovated our Lounge a couple years ago and we are pleased with comments as...

Vegreville, Canada
Reviewed 2 weeks ago

Stayed here one night while attending the opening weekend of the 2017 World Men's Curling Championships In Edmonton. Room was clean and decent, staff were helpful and decent location for Nothlands. Only issue I had were the wall outlets. They seem to lose connection with the cord very easily.

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Helpful?
Thank Chris J
Christee R, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to comment & rate our Hotel during your stay! With Rexall being a 7 minute walk from our Hotel, I am pleased our Hotel was your choice for the 2017 Curling Events! Thank you for the comments regarding your room & staff, I will definitely share your comments with them! I will ask maintenance...

Czar, Canada
Reviewed 2 weeks ago

Decent hotel with decent room. Had issue with them asking for a cash deposit that I wasn't aware of ahead of time that in its self could of ensured my 3 yr old and I did not stay there, staff worked with me

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Thank keeshahw
Christee R, General Manager at Sands Inn & Suites, responded to this review

Thank you for taking the time to comment & rate our hotel during your stay. We do request a pre-auth on a credit card while checking in, and if you do not have a credit card this is where the cash deposit would come in place. I am pleased the staff were accommodating upon your check in! Christee

Fort McMurray, Alberta
Reviewed 2 weeks ago

The room was dusty, smells smoked even in the hallway it's stinks,. I'm an expecting mom so I can't handle the smell, We asked for another room to transfer but there's no available.. Really disappointed.

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Helpful?
Thank bugsy7975
Christee R, General Manager at Sands Inn & Suites, responded to this review

I am sorry that the smell on the first floor was not to your approval. Being a smoking hotel, it is a benefit for some but as a non-smoker it will be not to your satisfaction. Perhaps on your next visit we could book you on the 3rd floor away from the smoking rooms. Thank you for your comment. Christee

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sands Inn & Suites is one of the North Edmonton Hotels located on Yellow Head Trail. We are 5 minutes from Rexall place, Northlands Expo and 10 minutes from shopping & ameneties. 53 Hotel rooms that offer NON smoking & smoking, PET Friendly, Large RV Parking, Laundry facilities & 24 hour front desk staff. Our lounge is open 7 days a week with Karaoke, VLT's, Pool Tables and a food & drink menu that will satisfy your apetitie! Our Banquet Facility staff are trained to meet all your needs for weddings, conferences and Live Entertainment. ... more   less 

Additional Information about Sands Inn & Suites

Address: 12340 Fort Rd NW | Alberta, Edmonton, Alberta T5B 4H5, Canada (Formerly Sands Hotel)
Region: Canada > Alberta > Edmonton
Price Range: ₹ 3,890 - ₹ 4,667 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sands Inn & Suites 3*
Number of rooms: 53
Reservation Options:
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Also Known As:
Sands Inn & Suites Edmonton, Alberta
Hotel Style:
#7 Casino Hotel in Edmonton
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Questions & Answers

Here's what travellers have asked, with answers from Sands Inn & Suites staff and other travellers.
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Questions? Get answers from Sands Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Update furniture rooms a little bigger and clean more often”
pathH6186IB, 7 Apr 2017 | Read review
“Unless you book through a discount site, don't go there.”
729neilw, 16 Feb 2017 | Read review
“Don't stay here by yourself, don't keep shiny things in your car, utilize the chain lock!”
jpow891, 31 Jul 2016 | Read review
“they should make the door ways wider and check the elevator as it is very slow”
805davet, 20 Mar 2016 | Read review
“Bottom two floors are pet friendly. Our room faced away from the highway and was quiet.”
NeverEverTours, 24 Feb 2016 | Read review
5 of 5