Excellent hotel for all services. When we were leaving, we discovered our car had a flat tire. I was unable to remove the lug nuts from the flattened tire. The front desk arranged for their maintenance person to come and help and he was able to remove the lug nuts and so the spare could be used. He did not accept any payment, saying it was part of the hotel being able to help one of its guests. Thank you to Ryan and the front desk staff for facilitating.
Exceeded expectations. Friendly staff. Were provided with an upgrade upon check-in. Clean lobby and room. Room larger than expected with a seating area. Comfortable mattress. Breakfast offered fantastic hot and cold selections. Located a short drive to Chinook mall and local breweries. Didn't realize we were so close to Stampede park as well. Free parking. Plenty of hand sanitizer around and signage reminding people that one family group should take the elevator at a time. Disliked: Pillows could have been a bit softer. Declined the express checkout so we could pay cash in the morning, but payment was processed in the night.
Recently spent 3 nights at this hotel, centrally located, close to downtown, transit and a variety of activites. Hotel is a bit dated but holding up really well, all amenities were available and great. Really impressed with desk staff on checkin.
Macleod trail is very loud with no sound proofing, the hall is loud, the rooms are large and nice but it's AWFUL if you have perfume allergies or MCS. Didn't accommodate at all, got no sleep and a lot of immune system issues.
This is very conveniently located to downtown Calgary - less than 10 minutes away - with parking and breakfast both included. The staff were very friendly, and upgraded us to a king whirlpool, as well as lending us a snow brush in the morning (first snowfall of the year). Great experience. We will likely be back for future Calgary trips.
We would recommend this hotel clean, updated and awesome Breakfast. Location the BMO Centre, LRT behind hotel, and town, would be nice for a restaurant at hotel. Would not hesitate to recommend this Hotel and stay again in the future.
I stay here all the time and it's always been great easy access and quick to get anywhere, staff is always very helpful and kind close to the stampede and flames games close to mall and downtown very happy
We had a great 2-night stay at this hotel. The staff was friendly, our room was clean and the amenities were excellent. Would highly recommend to family and friends. Stay here......you won’t regret it!
We stayed only 1 night but enjoyed our stay. Room was nice and we had a nice hot breakfast the next morning. Only suggestion is to provide some water bottles in the room during hot summer months. Good overall experience.
The hotel is conveniently located, reasonably priced and appears to be fairly recently renovated. That is the three dots on the score above. They lost the last to dots on the rating because when they renovated they did not replace the original wall mount air conditioning units. I heard two distinct clicks from the thermostat and then that T37 Russian tank aircon unit would kick in and it was a beast. I got 20 to 30 minutes of peace between cycles of thunder. I eventually had to shut it of and strip off the top bedding to sleep in a hot room. Will NOT make that mistake again!
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