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Stayed here for two nights recently. I got a newly renovated room which was quite nice. The downside was the construction starting at 8am both mornings directly below my room. Saws, and drills were my wake up call both mornings. The lobby is a complete...More
The hotel has received a few negative reviews I have seen, I think on some parts that is a little harsh. The points made are true but not, in my opinion, as bad as made out, the room is only fitted with an older AC...More
1 Thank Kieran W
Response from GMSandman26, General Manager at Sandman Hotel Calgary City CentreResponded 11 September 2017
Many thanks for reviewing your stay with us. We are looking forward to more and more of the hotel being renovated over the next few months. Work on the elevator modernization is also set to begin in November.
We do hope we can welcome you...More
I have stayed in many hotels, luxurious and more affordable ones, and this one is definitely the worst out of all. First of all there are renovations going on, ok fine it’s needed. I don’t mind but contractors carrying building materials shouldn’t be using same...More
1 Thank majdzianka
Response from GMSandman26, General Manager at Sandman Hotel Calgary City CentreResponded 2 weeks ago
Thank you for taking the time to review your stay with us. I am sorry you found your stay less than satisfactory. Unfortunately - due to the contractors having to load materials in from the parkade - if we allowed them access to only that...More
After just staying at the hotel this last weekend for my wife's eye surgery, I don't want to return. To start, the staff was fantastic. The elevators.... well..... we stayed on the 19th floor, room 1914. (No toilet paper holder by the way) but a...More
Thank Chuck T
Response from GMSandman26, General Manager at Sandman Hotel Calgary City CentreResponded 1 week ago
Hello again Mr. Turner.
Thanks again for taking the time to speak with me today. I was glad to hear some of the positives of your stay and once again apologize for the negatives. We are very much looking forward to the lobby being completed...More
I booked this hotel to stay over the new year. I had booked a 2 queen standard room it was pretty basic as it didn't have a fridge or microwave. It wasn't anything luxurious, but it did its job for a short stay.
Response from GMSandman26, General Manager at Sandman Hotel Calgary City CentreResponded 8 January 2018
Thank you for reviewing your stay with us. I will definitely be following up with Housekeeping regarding the substandard cleanliness of your room. Thank you for pointing this out. Part of our ongoing renovations is to improve the soundproofing between rooms and add fridges and...More