Hilton Garden Inn Calgary Downtown

Hilton Garden Inn Calgary Downtown

Traveller (164)
Room & Suite (71)
the brasserie i didnt eat there though, its canada im going with tim hudsons
Dining (8)

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About

4.0
#55 of 110 hotels in Calgary
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
The Hilton Garden Inn Calgary Downtown hotel is set in trendy East Village, just steps from Calgary's business district, city agencies and beautiful urban parks. Take the RiverWalk pathway to restaurants, playgrounds and event plazas, and discover the popular St. Patrick's Island. Scotiabank Saddledome and the National Music Centre are just 1 kilometer away. You'll find plenty of downtown Calgary dining options at the hotel. Enjoy breakfast, lunch and dinner at our restaurant and bar, or order off the room service menu. The Pavilion Pantry® is open 24 hours for any snack and drink cravings.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Fireplace
Room service
Telephone
Coffee / tea maker
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Russian, Spanish, Filipino and 1 more
Hotel links
Special Offer:Price Match Guarantee

Location

711 4th St Se Suite A, Calgary, Alberta T2G 1N3 Canada
442Reviews10Q+A40Room tips
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Detailed Reviews
Tra Day Holiday wrote a review Jul 2023
Dallas, Texas
Hotel's Favourite
5.0 of 5 bubbles
Great location,friendly helpful staff and helpful to have a bar lounge and restaurant in house. Was able to walk to Calgary Tower, Sound Bell Museum, Stephens Street, Prince Island etc. Parked across the street at a meter during 9a-6pm hours for approx $6 usd vs valet for $25 cad.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Happy Hour is worthwhile and restaurant in house is convenient for breakfast. Layer up for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
B Rhodes wrote a review Jan 2020
Queensland, Australia
4.0 of 5 bubbles
This hotel was a good find when we searched for accommodation over the new year period, we managed to get a great deal for 6 nights here!
One good thing about the location of this hotel is how close it is to several bars, approximately 10 minutes away on foot and the Scotiabank Saddledome being just over 15! Along with that there are several small cafes and bakeries around that are lovely too. It was a relatively good location, however, the one big downside is the amount of homeless people around. We are all adults and we never walked anywhere alone, I would not recommend staying in this area if you’re a family with young children.
Overall a very nice, new, modern hotel with good service daily from the housekeeping team. The room was very clean and there is security very present at night which makes it feel a little more safe! We enjoyed our stay here!!
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jflegg, General Manager at Hilton Garden Inn Calgary Downtown
Responded 6 Jan 2020
Thank you for staying with us and for your review Bobbirhodes. We are delighted you enjoyed our hotel and its relative location to other venues of interest to you. Calgary's East Village area of downtown is fast developing into a prime location of interest within our city. Thank you very much for you kind words about the hotel and our team members who make it happen. Regarding homeless individuals within our downtown, I appreciate that that may be an area of varying concern. I would offer that to date I have not heard of any direct issue involving guests of our hotel regarding homeless people. As you mentioned, we do keep a watchful eye out for any such potential. Thank you again. Glad you enjoyed your stay, and we hope to have the honour of welcoming you again one day. Cheers! John General Manager john.flegg@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark V wrote a review Apr 2021
Calgary, Canada
4.0 of 5 bubbles
This was our third staycation of the spring in downtown Calgary. We had stayed at this hotel when it was first built and loved it. While we still love the amenities and style of the hotel, the lack of COVID precautions made us very nervous all weekend. I recommend bringing your own disinfectant wipes to clean before using anything. Marriott hotels are doing a far better job at keeping guests safe. At the Hilton we saw numerous guests without masks, no cleaning of amenities between guest usage, and no sterilizing of pens/cards.
The views facing north are fantastic.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sarah Henshaw, General Manager at Hilton Garden Inn Calgary Downtown
Responded 6 May 2021
Dear markvK461LN, Thank you for your ongoing support of the Calgary hotel industry. We love to hear about Calgarians enjoying our city through staycations! I was disappointed to read about your impression of our pandemic protocols and I am sorry that this was your experience. The Hilton CleanStay program includes hand sanitizers throughout the public areas, disinfecting wipes available in the lobby and in guest rooms, and additional sanitization of high touch areas throughout the hotel amenities and guest rooms. Guests are requested to return any used key cards to a box on the Front Desk, so that we can disinfect them overnight prior to re-use. Similarly, our Front Desk Agents have separate containers for used pens and sanitized pens, tucked discreetly behind the desk so that someone doesn't accidently grab a pen from the wrong container. We appreciate your feedback and will look for ways to make these, and other procedures, more visible to you and our other guests moving forward. Sincerely Sarah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
govboy wrote a review Jan 2020
Winnipeg
5.0 of 5 bubbles
We recently held a conference there, and part of the success of the conference was due to the amazing staff we worked with.
Aleks & Jorn who helped plan our event with us were absolutely amazing to work with! We had specific concerns that had to be met due to the type of group attending the conference, and both of them were with us every step of the way.

Some of the changes came at the last minute, or through us changing our mind, but they never ever showed any signs of distress no matter how big the changes, and always did their very best to accommodate us. They were friendly, personable and an absolute pleasure to work with and I can't thank them enough.

Luis was another employee who stood out from all the other great staff. He was by far the hardest working person I've ever seen in a hotel. We would see him at night rearranging the room for set up the next day by himself, then see him early the next morning doing something else. His job often appeared to be hard and physical, but we never once saw him without a big smile on his face. And no matter how busy he was, he always stopped by the conference to ask if everything was okay and we needed anything.

As mentioned the conference was a huge success thanks in part to the staff at the Hilton. You can be sure the next time a conference or any sort of function comes up in Calgary, the Hilton will be the first place we look. Thank you!
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Date of stay: November 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from jflegg, General Manager at Hilton Garden Inn Calgary Downtown
Responded 20 Jan 2020
Thank you so very much for the kind review of your conference 'govboy.' Our team were delighted to have read your evaluation. We are blessed with some wonderful team members. Thank you for highlighting some of our best. We are proud of them. It is our hope that we have given you reason to accommodate any future conference here at the Hilton Garden Inn Calgary downtown. Cheers! John General Manager john.flegg@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert J wrote a review May 2023
4.0 of 5 bubbles
Hotel was good. It was quiet. Staff was friendly and consistently placed service first. Our main disappointment was the absence of a safe in the room. There was a safe deposit box available at the front desk but having to make trips to the front desk to use it was inconvenient. The restaurant services available at the hotel are good, especially for breakfast. We didn't eat dinner at the restaurant because the menu didn't appeal to our tastes. Appreciated the happy hour at the bar and we were able to find a beer and wine to suit our tastes.
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wanderlust_nyc02 wrote a review Jul 2022
New York City, New York
5.0 of 5 bubbles
My stay at the Hilton Garden Inn took place during Calgary's Stampede.

It's located in a perfect location for travelers who want the shortest walking distance to the Stampede grounds from the heart of center Calgary. It's really hard to beat in terms of walking distance. With that said, you will pay for this convenience during Stampede. Therefore, book as early as possible if you plan to be there around Stampede.

Another advantage of the Hilton Garden is that it is perhaps a 5 minute walk to nearest tram station (City Hall). The city's spectacular new library is next door and in terms of shopping, there is a large mall about 10 minute walk that has all the essentials: large grocery store, pharmacy, and clothing store.

There are some nice, trendy restaurants closer to the Bow River. The Bow River Pathway offers lovely opportunities to explore the surrounding parkland and it also has some wonderful views of the city's skyline.
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Date of stay: July 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beckyapple77 wrote a review Jul 2022
2.0 of 5 bubbles
Room was not clean...foul kleenex box that had been submerged in water was left, even though had the bathroom been properly cleaned, there was no way the cleaning staff could have missed it...they even attempted to make a "Flower" out of the kleenex sticking out of the box, so there was no way they did not feel the dampness of the kleenex's. Parking is a nightmare because its across from the hotel and that isn't mentioned in the hotel write up. Prices of a standard room were more than double average cost and I understand that it was due to Stampede, but if you are going to charge $1100+ for a 2 night stay, then at least meet your customer with high standards.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marko-photo wrote a review Nov 2021
2.0 of 5 bubbles
Here’s the good stuff about our visit… the hotel is new and feels fun and fresh. It’s clean and the staff are friendly. The east village neighbourhood is a great place to explore - lots of amazing things to do within walking distance.

Here’s why it only gets a 2 from me.

We arrived at around 6 pm. There was a line almost out the door for people checking in. The staff were apologetic at the wait time but did not offer us parking info (I had to ask) and was very brief around options for food.

The room was good. It was very clean and comfortable. The bathroom has 2 switches but no fan came on with the second switch. The bathroom became very steamy with a shower. The bathroom lighting was terrible for my wife when she wanted to do her makeup - basic pot lights only. The best lighting in the entire room was in the closet area 🤪.

The room was noisy. We were woken up several times through the night with noise from the hallway and from outside (we were on the 9th floor and could hear the CTrain warning bells). The fridge started make a strange clicking sound at 1am. I’m more accustomed to rooms having more sound dampening.

When we checked out, I was waiting to be asked how my stay went but the desk agent did not ask. We told her about the fan switch (apparently there is a central exhaust that is always on) and about the fridge and she said she would tell maintenance.

Probably would not stay here again.
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Date of stay: November 2021Trip type: Travelled solo
Room Tip: Bring earplug or have some sort of white noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert H wrote a review Jul 2021
Grande Prairie, Canada
5.0 of 5 bubbles
Very nice clean hotel. Unfortunately due to Covid restrictions all amenities were available. Small restaurant on site but short hours, maybe because of Covid. Nice clean quiet rooms with very comfortable bed. Lots of great pillows. Underground parking at an extra charge but I liked the security of the hotel, coded entry to parking and room key needed to use elevator. The staff were friendly and courteous. If you want to stay downtown Calgary you are south of the tracks but still a short walk to shopping.
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Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dawn D wrote a review Jun 2023
Ottawa, Canada
5.0 of 5 bubbles
Everything about our stay was top notch. The room was immaculate and had everything we needed. All staff we encountered either at the front desk, bar, restaurant or housekeeping were very friendly and ensured all our needs were met. The hotel is located very close to the City Hall LRT stop, so travelling around town was very convenient as we decided to NOT rent a car on this trip. A caution though, this location is not in the ‘heart’ of downtown so we found it somewhat limited if you want to go out and stroll around for shops, restaurants etc.. Since we were here visiting family, this wasn’t top of list for us. Also the breakfast was fantastic and fully met our expectations.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from michaelbkolsky
Surprise, Arizona8 contributions268 helpful votes
I would not stay at this hotel. Parking horrible, service terrible
Tracy S asked a question Oct 2018
6 contributions8 helpful votes
How much for a taxi to the airport or do you offer airport shuttle?
Answer from Siobhan415
Belfast, United Kingdom61 contributions87 helpful votes
There is an airport shuttle from the hotel to the airport. You have to book in advance. From memory it was quite reasonable, and much cheaper than a taxi
canigonow2017 asked a question Jul 2018
United Kingdom124 contributions3 helpful votes
Looking for an email address so that I can contact the hotel.
Answer from Aseem K
Edmonton, Canada25 contributions50 helpful votes
Call the hotel directly and ask them for an email address, I don’t think the hotel will have their email address available online.
Abdul Sami wrote a tip May 2024
Regina, Canada1,928 contribution40 helpful votes
4.0 of 5 bubbles
"Look to park in public parking in front of the hotel rather than hotel underground parking which is very expensive"
Read full review
Mary G wrote a tip Sept 2023
Potters Bar, United Kingdom29 contributions6 helpful votes
4.0 of 5 bubbles
"Parking opposite the hotel is perfectly adequate."
Read full review
Tra Day Holiday wrote a tip Jul 2023
Dallas, Texas182 contributions34 helpful votes
5.0 of 5 bubbles
"Happy Hour is worthwhile and restaurant in house is convenient for breakfast. Layer up for various weather conditions. Uber to Prince Island"
Read full review
gettingandspending wrote a tip Dec 2022
Calgary, Canada201 contributions107 helpful votes
4.0 of 5 bubbles
"Corner kings have gorgeous views and more space."
Read full review
SuperTravller wrote a tip Jul 2022
726 contributions142 helpful votes
5.0 of 5 bubbles
"Grab your coffee at the tim hortons next door"
Read full review
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PRICE RANGE
₹12,202 - ₹19,891 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaCalgary
NUMBER OF ROOMS
198
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HILTON GARDEN INN CALGARY DOWNTOWN (Alberta) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn Calgary Downtown
Which popular attractions are close to Hilton Garden Inn Calgary Downtown?
Nearby attractions include The New Central Library (0.2 km), Studio Bell, home of the National Music Centre (0.1 km), and Famous Five Statues (0.4 km).
What are some of the property amenities at Hilton Garden Inn Calgary Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Calgary Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Calgary Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Calgary Downtown?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Garden Inn Calgary Downtown?
Conveniently located restaurants include Village Ice Cream, Sidewalk Citizen Bakery, and Teatro Restaurant.
Are there opportunities to exercise at Hilton Garden Inn Calgary Downtown?
Yes, guests have access to a fitness centre and a heated pool during their stay.
Are any cleaning services offered at Hilton Garden Inn Calgary Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Calgary Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hilton Garden Inn Calgary Downtown?
The staff speaks multiple languages, including English, Spanish, Russian, Filipino, and Ukrainian.
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