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Deer Lodge

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1,468 Reviews from our TripAdvisor Community

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There are newer reviews for Deer Lodge
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Showing 1,322: English reviews
Calgary
Reviewed 1 week ago via mobile

Spent some time here 15 years ago and nothing has changed. Exorbitant rates, mediocre service, very dated rooms and furnishings - definitely not the value for money it used to be at $389 for a very substandard premium room. Come on CRMR, put a little money into this!

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Helpful?
1Thank Galveston007
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your review on Deer Lodge. We apologize that some aspects of your visit did not live up to your expectations, but appreciate you taking the time to share your feedback with us. As you may know, Deer Lodge is a rustic, heritage property, and the original 1920’s features do come with some...

Edmonton, Alberta, Canada
Reviewed 1 week ago

A BIG thanks to the whole team at the Deer Lodge for making our Lake Louise family winter get away a memorable experience. We definitively will be back! Please keep the hot hub fired! Thank you to the front desk staff and management for accommodating our requests and to the Lounge staff for their endless supply of colouring supplies for...

Review collected in partnership with this hotel
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2Thank Sven A
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Glasgow, United Kingdom
Reviewed 1 week ago

We stayed at Deer Lodge at Lake Louise just after New Year and had a wonderful stay. The lodge was very comfortable and staff very friendly and effective. I'm afraid I can offer no negatives as everything was excellent.

Review collected in partnership with this hotel
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Helpful?
Thank JKerr31
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Wiltshire, United Kingdom
Reviewed 2 weeks ago

We travelled across Canada on our trip and this is the worst hotel we have stayed in anywhere ever!! was more run down than rustic and would compare to youth hostel. On arrival we were told we had been DOWN GRADED from the Heritage room we had booked. I had never heard of this before as you normally get exactly...

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Helpful?
1Thank ruby19762017
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your review on Deer Lodge. We apologize that some aspects of your visit did not live up to your expectations, but appreciate you taking the time to share your feedback with us. As you may know, Deer Lodge is a rustic, heritage property, and the original 1920’s features do come with some...

Calgary, Canada
Reviewed 2 weeks ago

Love the rustic family feel, the staff were amazing and the food was incredible. The hot tub has the best view we've ever seen. We went for my birthday from Dec 19-23/16 and went again right away for New Years. the skiing right from the lodge is very good Nordic/ ski tour trails and it is great to walk to...

Review collected in partnership with this hotel
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Helpful?
Thank Barbara C
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Calgary, Alberta
Reviewed 2 weeks ago

Booked a NYE package with dinner and party. We were not informed that we still had to reserve dinner. Ended up eating dinner at what would normally be bed time. The party was not crowded and we were the only couple dancing. We put in requests with the DJ as his lineup clearly wasn't attracting a crowd but he chose...

Review collected in partnership with this hotel
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1Thank 675disappointed
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for your review on Deer Lodge. We sincerely apologize that your stay did not fully live up to your expectations, but do greatly appreciate your business and feedback.We are constantly looking for ways to improve and update our rooms, while ensuring we stay true to the history of the lodge. We work our best to ensure that every...

Calgary
Reviewed 2 weeks ago

My daughter & new son-in-law selected Deer Lodge as the venue for their wedding on December 28th. This circa 1920 rustic hotel set in the beauty of Lake Louise was a perfect place for a winter wedding with a good portion of the guests flying in from Ontario to attend and enjoy a short winter vacation. The resort wedding planner...

Review collected in partnership with this hotel
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Helpful?
Thank D181TOcraigg
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Reviewed 2 weeks ago via mobile

Stayed here for 2 nights including New Year's Eve. When we booked our stay we also booked a New Years dinner/brunch package at the restaurant over the phone. Upon arrival we were informed to make dinner reservations! It was NYE and the lady had nothing left but 930pm! Very disappointing and confusing as to why when we booked this dinner...

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Helpful?
1Thank Hollie M
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a getaway to the lodge and enjoyed being in the heart of Lake Louise. We do appologize for imperfections you experienced and do appreciate your feedback as this will assist us in improving.We hope to have the...

Edmonton
Reviewed 2 weeks ago

This is not your average hotel. It was built in 1920. With that comes a coziness and a history that is unlike many others. there are pictures on the walls with the stories of Lake Louise. A lovely sitting room with a roaring fire. We dined in the restaurant for dinner and breakfast and the food was tasty. They have...

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Helpful?
Thank Trusty_Traveller99
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

Edmonton, Canada
Reviewed 2 weeks ago

Charming hotel, friendly staff, excellent location. We stayed in the oldest section of the hotel with lots of stairs (no elevator), and rooftop hot tub - only for the sure-footed among us. A great Canadian Rockies experience.

Review collected in partnership with this hotel
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Helpful?
Thank 229elaineg
Tyler C, Guest Relations Manager at Deer Lodge, responded to this review

Thank you for taking the time to leave your warm review on Deer Lodge. We are very happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of Lake Louise. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback. Kind regards, The...

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Heritage Room One King Bed (38)
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Deer Lodge
Deer Lodge
Cuisines: Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Deer Lodge

Address: 109 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Price Range: ₹ 6,372 - ₹ 18,859 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Deer Lodge 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Deer Hotel Lake Louise
Deer Lodge Lake Louise
Lake Louise Deer Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Deer Lodge staff and other travellers.
6 questions
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Jacksonville, Arkansas
7 months ago
Exeter, United Kingdom
over a year ago
Hong Kong, China
Miami, Florida
over a year ago

See all questions (6)

Questions? Get answers from Deer Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed at 2nd floor with beautiful mountain view”
  • From Dinning Room
 of 5 bubbles hcbreeze, 9 Jan 2017 | Read review
“ground floor will be better because no lift”
 of 5 bubbles choc601, 23 Oct 2016 | Read review
“You don't want a room in the tower if you are not good with stairs”
 of 5 bubbles patsI7239HR, 11 Oct 2016 | Read review
“Don't take a room on the top floor, cannot comment about the newer wing”
 of 5 bubbles 58PaulW58, 8 Oct 2016 | Read review
“Make sure you book a Heritage room on the south side.”
 of 5 bubbles Charlie-Swiss, 6 Oct 2016 | Read review
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