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Castle Mountain Chalets

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Traveller (129)
Room & Suite (427)
Pool & Beach (7)
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Overview
  • Excellent55%
  • Very good29%
  • Average7%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
3 Star Hotel
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Reviews (251)
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All reviewsbetween banff and lake louisetrain noisefire pitbedroom cabinfull kitchenfrench doorslight sleeperhot tubjohnson canyonpoop bagshuge bathroomseparate showerthe trans canada highwaydvd playerlaundry facilitiesgames roomthe location is perfect
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91 - 95 of 238 reviews
Reviewed 28 July 2015

stayed here for 3 night at the end of june 2015. cabins are very clean , grounds are clean , nice bbq area . little secluded but nice and quiet except for the train(but that was ok). general store was awesome , very friendly staff...More

1  Thank critchy2015
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

We appreciate you staying with us and your kind comments. People who stay here tend to enjoy the peacefulness of the non-city or town feel. We actually do have a variety of different types of rooms to accommodate the needs of various travellers. We hope...More

Reviewed 26 July 2015

We were an extended family party of 8 and so booked two duplexes, each with two bedrooms. The adjoining door inside had been unlocked so we could move easily between the two spaces. The furnishings were plain but perfectly suitable for the cabin in the...More

1  Thank Catherine H
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

Thank you for your comments. We pride ourselves on being a family friendly resort, where you can come out here and enjoy the time with family in a relaxed setting. The Two Bedroom Deluxe Chalets (duplex style) are used quite a bit by families as...More

Reviewed 23 July 2015

Great views but be aware of the train crossing just outside this property. Trains run almost on the hour day and night. So be prepared to hear the loud train whistles at least once per hour. The suite was excellent. Only negative for us was...More

Thank Redfender
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

It is unfortunate that our team did not ask you how your stay was, as we do want to genuinely know good or bad. Especially bad. It is the only way we can get the opportunity to correct or grow from our mistakes. The train,...More

Reviewed 8 July 2015

We booked a 1 bedroom deluxe unit for 2 nights. The accommodation was very spacious and had a nice feel to it. The kitchen was well equipped and we ate in both nights. I really enjoyed the jacuzzi after a long day's hike in nearby...More

Thank Lesley F
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

Thank you for your kind words. We are happy to hear you'll be back. Yes, the One Bedroom Deluxe Chalets are quite spacious, offering about 900sq feet of space. It's like a home in the woods, with all the necessities including the full kitchen. Enjoy...More

Reviewed 4 July 2015

We stayed here for the May long weekend this year and really enjoyed it. Loved the cabin, it was the perfect size for the 2 of us. The area is beautiful and the lots of things to see just outside your door. We chose this...More

1  Thank iheartmexico52
Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 12 August 2015

We appreciate your comments and you staying with us. Location is always key in choosing where you want to stay. It can definitely make the experience more enjoyable. We pride ourselves on being mid-way between Banff and Lake Louise, as it does add convenience and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Hot Tub
Details
Price range
US$ 173 - US$ 354 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 173 - US$ 354 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (129)
Room & Suite (427)
Pool & Beach (7)
Dining (2)
Amenities (47)
Family and Play Areas (1)
Questions & Answers
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RaksRox
21 May 2018|
AnswerShow all 3 answers
Response from Jenelle G | Property representative |
There is also shuttle parking. You can park in a lot which is well marked and there is a free shuttle that can take you to Lake Louise. If you are not up at the Lake Louise parking lot by 9:00 am it can sometimes be a... More
0
Votes
Windsoront
24 March 2018|
Answer
Response from Jenelle G | Property representative |
The only rooms we can guarantee have had no pets in them are the Suites located above the main lodge. They have a gas fireplace as well jetted tubs in them.
0
Votes
litew8t
22 October 2017|
Answer
Response from Jenelle G | Property representative |
Yes we have limited channels but we do have cable tv.
0
Votes
Room Tips
"These are chalets rather than log cabins, log cabins are available at other sites nearby."
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"chalets are small and rustic, but have everything you need!"
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"Not cabin 13"
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"ask for a room not near the main road - the ones further back have the mountain views - ours was of the main..."
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