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02/07/2017 03/07/2017
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    Castle Mountain Chalets

    Castle Junction1A & Hwy 93 South, Banff, Banff National Park, Alberta T1L 1B5, Canada
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (125)
          Room & Suite (411)
          Pool & Beach (7)
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          Overview
          • Excellent56%
          • Very good29%
          • Average5%
          • Poor6%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Free Parking
          Hot Tub
          Non-Smoking Hotel
          Family Rooms
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Dry Cleaning
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
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          #2 of 32 hotels in Banff
           
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          Rooms
          2 Jul3 Jul
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          1 room, 2 adults, 0 children
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          Reviews (224)
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          There are newer reviews for Castle Mountain Chalets See the most recent reviews

          91 - 95 of 224 reviews

          Reviewed 10 January 2015

          My boyfriend and I stayed for two nights in December. Excellent customer service. We wanted for nothing. Gorgeous surroundings, great amenities, clean and well kept cabin. We had my dog with us and when we first walked in, they had dishes, treats and a dog...More

          Thank Colleenaa
          Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 20 January 2015

          Thank you for your feedback. We are very happy to hear you enjoyed yourselves here and will be coming back. It really doesn't get more peaceful (except for the trains..lol), than being in the mountain, especially during the Winter months. For the majority that do...More

          Reviewed 8 January 2015

          We stayed in Castle Mountain Chalet from December 5 to December 7 of 2014. This hotel is situated at the junction of Highway 93 (for Radium Hot Spring) and Highway 1A. It is 30KM west of Banff city towards west. Location of the chalet is...More

          Thank sushantakumar
          Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 20 January 2015

          Thank you for taking the time to write your review. We really appreciate all feedback both positive and constructive. The suite you were in can now be booked online though our website. It is called our Pet-Free One Bedroom Suite. It was actually always bookable...More

          Reviewed 4 October 2014 via mobile

          Ghada and staff you guys rock this our 3rd time this year and the service has been excellent and you are all so friendly and make sure we never get left out you go that extra mile to help everyway you can and I think...More

          3  Thank Patrick K R
          Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 10 October 2014

          Pat and Rhonda, It really is always a pleasure to host you both (and the POMS), while you are here. Although we do try to make sure all of our guests are welcome and experience what you do, getting to know our regular / repeat...More

          Reviewed 26 September 2014 via mobile

          We arrived last minute in low season at castle mountain and though we had a small walk-in discount it was a bit over prized for the overall experience. The cabins are very cozy, with a fireplace you can turn on by a switch. But they're...More

          2  Thank Sara J
          Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 10 October 2014

          Dear Guest, Thank you for your review. Unlike most properties we do pride ourselves on being 90% pet friendly, as our location is a perfect setting for dogs, with the walking trails and open space for them to run. Unfortunately, I am unaware of what...More

          Reviewed 13 August 2014

          We had six nights staying in the Castle Mountain Chalets. The location of the chalets is superb, being on the Bow Valley Parkway, approximately half way between Banff and Lake Louise (note that Google Maps takes you to the Banff Post Office, not the actual...More

          1  Thank Alan H
          Fairmont Chateau Lake Louise
          6,133 reviews
          #2 of 5 hotels in Lake Louise
           
          Johnston Canyon Resort
          353 reviews
          #18 of 18 Speciality lodging in Banff
           
          Hidden Ridge Resort
          2,003 reviews
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          Fairmont Banff Springs
          6,252 reviews
          #2 of 32 hotels in Banff
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Refrigerator in room
          • Things to do
          • Hot Tub
          Details
          • Price range
          • US$ 152 - US$ 404 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 21
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire and Cheap Tickets so you can book your Castle Mountain Chalets reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Canada >
          • Alberta >
          • Canadian Rockies >
          • Banff National Park >
          • Banff
          • Also Known As
          • Castle Mountain Chalets Hotel Banff
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          Traveller (125)
          Room & Suite (411)
          Pool & Beach (7)
          Dining (2)
          Hotel & Grounds (126)
          Bathroom (4)
          Family and Play Areas (1)
          Nearby
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          Questions & AnswersAsk a question
          Sue K
          Can you tell me if there is a restaurant or is it all self catering?
          14 February 2017|
          Answer Show all 2 answers
          Response from Jenelle G | Property representative |
          We do not have a restaurant on site. All of our cabins have a full equipped kitchen and there is a general store on site that has basic grocery items. We do suggest that you bring all necessary food items for your stay... More
          2
          Votes
          ecb47
          How far are you from Banff downtown
          15 July 2015|
          Answer
          Response from SaskeyGirl | Reviewed this property |
          Hi there, Castle Mountain Chalets are on the Bow Valley Parkway, between Banff and Lake Louise. So, that means it is about a 30 minute drive if you take the Trans Canada Highway all the way. If you take the Bow Valley... More
          0
          Votes
          Jay A
          Good afternoon, We are planing bike to Lake Louise and have lunch in your hotel. Do you accept walk in guest just for lunch? Do we have to make a reservation beforehand? Thanks in advance. Jay
          11 April 2015|
          Answer Show all 2 answers
          Response from Jenelle G | Property representative |
          Hi Jay. We do not have a restaurant on site. We have a general store that sells sandwiches, fruit, bars, eye and picnic tables out front; so no reservations necessary :)
          1
          Vote
          Room Tips
          "Wifi in cabins very poor. Not sure about lodge."
          Read review
          "The larger one bedroom cabin are really worth the extra cost"
          Read review
          "Cottages on the mountain side are quiet because of trains closer to the road area.."
          Read review
          "The property is near the railroad tracks so there is some noise at night but we had no problems sleeping."
          Read review
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