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    Castle Mountain Chalets

    Castle Junction1A & Hwy 93 South, Banff, Banff National Park, Alberta T1L 1B5, Canada
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    12/12/2017 13/12/2017
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    Traveller (127)
    Room & Suite (411)
    Pool & Beach (7)
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    Overview
    • Excellent53%
    • Very good30%
    • Average7%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Hot Tub
    Non-Smoking Hotel
    Family Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    12 Dec13 Dec
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    1 room, 2 adults, 0 children
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    Reviews (247)
    There are newer reviews for Castle Mountain Chalets
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    81 - 85 of 234 reviews

    Reviewed 26 August 2015

    Clean, comfortable, spectacular location. Very hospitable staff, very helpful and friendly. Great value for Banff National Park. Take advantage of the great outdoor bbq's and firepits. Great place to stay.More

    Thank M T
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 9 September 2015

    Thank you for taking the time to write a review. We appreciate your comments and are happy to hear you were able to use the BBQ's provided. I will be sure to really your comments to my team, and thank them for adding to your...More

    Reviewed 22 August 2015

    I loved this place, the rooms were beautiful and were well equipped, the views spectacular! With really lovely mountains and rivers, a short drive to lake Louise/Banff. The staff were amazing, really friendly and helpful ... Even lent use some bear spray for our hikes.

    1  Thank Katie L
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 2 September 2015

    Thank you for your comments. We are happy to hear you were able to enjoy the hikes and trails in the area. Our location is perfectly situated for enjoying the beauty of the National Park. Hopefully we will get to see you again.

    Reviewed 17 August 2015

    We had a group of 6 Japanese family friends with us and they were really able to get a great Canadian experience at Castle Mtn. Chalets. We liked many things about the property, fire pit for s'mores, BBQ, spacious cabins and kitchen very friendly helpful...More

    Thank crossdon
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 19 August 2015

    Very happy to hear your guests were able to have such a Great Canadian experience. Not all of our cabins have been fully upgraded, however the items are in good working condition. Unfortunately, I cannot identify which cabin you stayed in, but I would like...More

    Reviewed 15 August 2015 via mobile

    We had read the reviews before booking, and were a little wary of the mentioned train noise, but in the end we absolutely loved this place, and found the night time train noise quite reassuring in the end. The chalets are simply great, and we...More

    3  Thank SwissJohn
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 17 August 2015

    Very happy to hear you enjoyed Castle Mountain Chalets. We are fortunate that you were able to look past the comments of the trains and give us a chance. It sounds like it was worth it in the end. The General Store is it's own...More

    Reviewed 12 August 2015

    Pretty location. We had two small bedrooms (each with a double bed), living room, kitchen, bathroom. Gas fireplace was nice to turn on the one day it rained and we came back wet. Through the locked connecting door of our duplex cabin it was pretty...More

    1  Thank Wanderer292
    Response from GeneralManagerCM, General Manager at Castle Mountain ChaletsResponded 17 August 2015

    We appreciate you taking the time to write a review. You're correct in saying the mountains here are amazing. I may be a little biased, but I think Castle Mountain is one of my favourites in Banff National Park. Unfortunately, we do not have the...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Hot Tub
    Details
    • Price range
    • US$ 143 - US$ 288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Orbitz and TripOnline SA so you can book your Castle Mountain Chalets reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Canadian Rockies >
    • Banff National Park >
    • Banff
    • Also Known As
    • Castle Mountain Chalets Hotel Banff
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    Traveller (127)
    Room & Suite (411)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (128)
    Bathroom (4)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Sue K
    14 February 2017|
    AnswerShow all 2 answers
    Response from Jenelle G | Property representative |
    We do not have a restaurant on site. All of our cabins have a full equipped kitchen and there is a general store on site that has basic grocery items. We do suggest that you bring all necessary food items for your stay... More
    2
    Votes
    ecb47
    15 July 2015|
    Answer
    Response from SaskeyGirl | Reviewed this property |
    Hi there, Castle Mountain Chalets are on the Bow Valley Parkway, between Banff and Lake Louise. So, that means it is about a 30 minute drive if you take the Trans Canada Highway all the way. If you take the Bow Valley... More
    0
    Votes
    Room Tips
    "Not cabin 13"
    Read review
    "ask for a room not near the main road - the ones further back have the mountain views - ours was of the main..."
    Read review
    "Get one of the cabins!"
    Read review
    "Cabin 10 was wonderful - lovely sunshine on your private deck."
    Read review
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