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Banff Caribou Lodge & Spa

Booking.comUS$ 105*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 123*
US$ 105*
US$ 123*
US$ 105*
US$ 123*
US$ 105*
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Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa
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1,912 Reviews from our TripAdvisor Community

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There are newer reviews for Banff Caribou Lodge & Spa
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Showing 1,817: English reviews
Reviewed 12 July 2013 via mobile

I attended early as I had to make a call to Australia for a job interview. The staff member JC, could not have been more helpful and facilitated a quiet conference room with better and guaranteed Wi Fi. The rooms, parking and service was a pleasure in the total package of a very enjoyable staff. Great parking under ground which...

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Helpful?
1Thank Tandil19
Sunderland, United Kingdom
Reviewed 11 July 2013

We stayed here four years ago and chose to return on this trip to the Rockies. The hotel has been refurbished since our last stay. Check in is thorough with a free bus pass and timetable provided, a map of Banff, a free parking permit for the underground car park, a book of vouchers for various things in and around...

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Helpful?
2Thank dancingassassin
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your positive review, it is greatly appreciated. I take pride in my team and how well we handled challenges faced during this time. Thank you for your kind words. We appreciate your loyalty and we hope to welcome you back again for a stay that would hopefully go off without a glitch.

Tauranga, New Zealand
Reviewed 10 July 2013

This hotel was booked as part of a Rocky Mountaineer journey so we cannot comment on the tariff paid. Check-in was very pleasant, quick, and professional and advice was freely given by courteous staff. Our room was spotlessly clean with 2x comfortable and supportive double beds. The room appeared to be quite recently redecorated, as there were no signs of...

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Helpful?
1Thank Graham A
Shrewsbury, United Kingdom
Reviewed 10 July 2013

Stayed at the caribou for three nights at the end of June. This was our third time back at the hotel following two previous skiing trips. The rooms at the hotel have been newly refurbished and offer spacious, comfortable and clean accommodation. Bathrooms in particular have been nicely finished and since our previous visits have been equipped with a small...

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Helpful?
2Thank keeno9712
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your detailed review, it is greatly appreciated. We have noted your comments about our fitness room, and will look into making some improvements. We take pride in our high level of service here at Banff Caribou Lodge, and thank you for your recognizing this. We appreciate your loyalty, and look forward to welcoming you back to our...

Lincolnshire, Illinois
Reviewed 8 July 2013

Excellent hotel to stay. However, since this location does not have an A/C, our room was hot. Upon letting the concierge know, they gave use two key cards to different rooms for us to see and select an alternate room of which we selected one and it worked out great for us. Kudos to Ciaran, the concierge who helped us...

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1Thank Ravi G
Toronto, Canada
Reviewed 8 July 2013

I spent two nights with my wife and another couple. We were booked into a 2-queen room. It was by far the smallest 2-bed room I've stayed in. With barely 3 feet of clear space and luggage for 4, the room was cramped to say the least. We were expecting a relaxing, spa-like experience following an strenuous hiking trip in...

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Helpful?
1Thank Blue_MX5
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

I"m sorry to hear your stay was not up to standard. Our Front Desk Agents are always available to solve problems and provide the most comfortable stay possible and I hope we didn't miss an opportunity during your stay. We have a few Suites which may be more fitting for a family such as yours. They are more spacious than...

Bengaluru, India
Reviewed 7 July 2013

We booked this hotel for a night in Banff as we were coming from jasper and heading back to Edmonton. It is located in the downtown on the Banff Avenue and accessible to the restaurants and shopping. The first thing I didn't like about the room was they allotted a room which had a staircase landing and this ate up...

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Helpful?
2Thank Praveen D
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your review, and we appreciate the opportunity to respond. I am sorry that we did not provide more options to make your stay more comfortable, as we have extra tall fans available upon request which could have helped circulate air better for you, or perhaps we could have offered a room move. Please do not hesitate to...

Vancouver, BC
Reviewed 6 July 2013 via mobile

We liked the hotel, the hot pool and the service was all very good. We arrived late on a hot day and got a room on the 3rd floor. There isn't any a/c in this hotel and the room was 32dg C at 10:30pm. The only airflow was from a small fan and a window that opened a crack. We...

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2Thank K G
Windlesham, United Kingdom
Reviewed 5 July 2013

We visited during our honeymoon and decided to treat ourselves to a treatment at the spa. The staff were really nice and we enjoyed the hot pool (which is available for all guests) too. Our room was on the ground floor but not at all noisy. The only downside to our room was that the toilet had been positioned right...

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1Thank REOF
Waihola, null, New Zealand
Reviewed 4 July 2013

Got in late to find the power out, impressed by how they got through the cue of check ins. Room was lovely bed very comfy, as was everything. Wee walk downtown to a restaurant but staff gave us a three day bus pass even though we were only there one night. When i asked if we could store our luggage...

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Helpful?
2Thank Louise O

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: ₹ 5,913 - ₹ 17,265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#3 Best Value Hotel in Banff
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Caribou Lodge & Spa staff and other travellers.
29 questions
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Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“was on the 3rd floor and overlooked the courtyard away from the elevator”
ds0gg, 25 Apr 2017 | Read review
“4th floor was quiet and smelled like a forest”
stevetopfer31, 20 Apr 2017 | Read review
“Get Superior room or above or will be disappointed.”
Headly99, 29 Mar 2017 | Read review
“Ask for a clean room”
WhereNext_YYC, 27 Mar 2017 | Read review
“Ask to be given a room away from the elevators. I was so glad that I had.”
640jennac, 20 Mar 2017 | Read review
5 of 5
Booking.com
US$ 105* /night
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Prices are for 1 room, 2 adults
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