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Fairmont Banff Springs

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#2 of 32 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Banff Springs
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5,931 Reviews from our TripAdvisor Community

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Showing 5,597: English reviews
Reviewed yesterday NEW

The location is just jaw dropping! The service fabulous, the staff so professional yet friendly. Outdoor hot pool overlooking mountains whilst snowing was a memory maker. Only hiccup was our room allocation - probably our travel agent's error but room very small for 3 adults and bathroom was tiny. Request large mountain view room. The hotel is so large it...

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Helpful?
Thank Deborah W
Guelph, Canada
Reviewed yesterday NEW

Just spend 5 days at the beautiful Banff Springs. Everyone encountered was very friendly. The concierge helped me considerably to book a dog sledding trip for the very next day, they definitely went above and beyond. Best part was to spend our evenings after dinner in the amazing hot outdoor pool (hot tub the size of a pool). It is...

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Helpful?
Thank drjenn7
Reviewed yesterday NEW

The Fairmont Banff Hotel is a massive hotel, but; still has a cozy welcoming feeling . Comfortable accommodations, several choices of restaurants, on-site shopping for clothing, souvenirs, and snacks etc. The hotel has everything you need on site but still easily accessible to the city of Banff with public transportation or a short walk. My wife loves afternoon tea and...

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Helpful?
Thank Larry G
Reviewed yesterday NEWvia mobile

There is a coziness missing , felt like a haunted hotel. Couple across the hall were very noisy and fighting and some obscenity, really upset the atmosphere , a real disappointment after 2 nights at Chateau Lake Louise.

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Helpful?
Thank Suzanne B
Calgary, Canada
Reviewed 2 days ago NEW

This time, we only had a short one night stay, but truly enjoyed our experience. We had a deluxe valley view room on the top / 9th floor - it's cool to be so high up in the building. The views were wonderful - we watched the amazing colours on the snow clad peaks change with the sunrise and sunset....

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Helpful?
Thank BenLar137
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear BenLar137, We are so happy to hear that you were able to make some great memories while visiting the Castle! It also sounds like you were really able to take advantage of all the wonderful amenities we have here - the outdoor pool is definitely a must if you are visiting the Fairmont Banff Springs. We hope we can...

Atlanta, Georgia
Reviewed 2 days ago NEW

The Fairmont Banff Springs is located within Banff National Park. It is about 1.5 hrs drive from Calgary airport if you are arriving by plane. The hotel itself is massive with 764 guest rooms so do expect longer wait time. Check-in can test your patience because again, this is one of the only large hotels in the area so there...

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Helpful?
Thank JJD82
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear JJD82, First and foremost we would like to thank you for posting this review, your feedback and comments definitely go a long way in helping us improve any future stays, which is something we are always striving for. We would also like to take this opportunity to sincerely apologize for the inconsistent service that you received in one of...

New Orleans, Louisiana
Reviewed 2 days ago NEWvia mobile

Fairmont Banff Hotel is massive but still has a cozy welcoming feeling . Comfortable accommodations, several choices of restaurants , on-site shopping for clothing , souvenirs , and snacks etc. , Has everything you need on site but still easily accessible to the city of Banff with public transportation. City of Banff has lots to offer and easy city to...

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Helpful?
Thank Debra T
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Debra T, It sounds like you had an amazing time visiting both the Fairmont Banff Springs and the town of Banff, they are both amazing to see any time of the year! Thank you for the comments and for taking the time to post this review, we are delighted that you felt welcome at the Castle and you found...

Gold Coast, Australia
Reviewed 2 days ago NEW

Wow along with the Lake Louise Fairmont this hotel provides a dramatic location for a wonderful holiday. It is almost like being in a movie. Extremely good architecture and decor. Classic castle like interiors. Top notch service within all sectors of the property. We enjoyed every moment of our stay and would return often if we could.

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Helpful?
Thank sirjeff9726
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear sirjeff9726, We hope you will keep coming back to visit us! Thank you for posting this review and for the comments, we are thrilled that you had a great time visiting our property as well as our sister property at Lake Louise. Both boast stunning views of the Canadian Rocky Mountains! We hope you had a safe journey home...

Reviewed 3 days ago NEWvia mobile

It speaks for itself! What a gorgeous hotel! The staff and ambience is amazing! Store prices high, so consumers can get some merchandise downtown a lot cheaper. Restaurants worth their price in gold. The CPR Store was a let down considering that's the hotels start!

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Helpful?
Thank Jackie L
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Jackie L, Thank you for taking the time to post this review and for your comments and feedback! It sounds like you enjoyed your time at the Castle and were also able to venture into the town of Banff and explore that as well. We hope you had a great trip and will come to visit us again soon!...

Calgary, Canada
Reviewed 3 days ago NEWvia mobile

From check in to check out everything was amazing. Took a little bit to find the room though, particularly our fault for looking around. I loved the choice of restaurants and stores incase you forgot anything. Still decorated for xmas which was awesome. Upper level of the ballroom was my favorite place to be. (might be bacuse I got engaged...

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Helpful?
Thank Julia_McCarthy
banffmanagement2016, Manager at Fairmont Banff Springs, responded to this review

Dear Julia_McCarthy, Congratulations on your engagement, we are so thrilled that we could be part of such a special time for you and your fiancé! From the sounds of it you had a great time exploring the Castle and the surrounding property, we are also glad that you got to witness it in its Christmas decor, truly a must for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
1888 Chop House
1888 Chop House
Cuisines: American, Steakhouse, Canadian
Bow Valley Grill
Bow Valley Grill
Cuisines: American, Canadian, Grill
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 

Additional Information about Fairmont Banff Springs

Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: ₹ 19,590 - ₹ 44,845 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Reservation Options:
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
The Fairmont Banff Springs Banff
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont
Hotel Style:
#1 Green Hotel in Banff
#1 Family Hotel in Banff
#1 Top resorts Hotel in Banff
#2 Luxury Hotel in Banff
#2 Romantic Hotel in Banff
#2 Business Hotel in Banff
#2 Spa Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Banff Springs staff and other travellers.
58 questions
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Questions? Get answers from Fairmont Banff Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request mountain view”
 of 5 bubbles 958deborahw, 19 Jan 2017 | Read review
“Ask for one of the larger rooms, we upgraded to a 200 sq ft room, definitely worth the extra money”
 of 5 bubbles drjenn7, 19 Jan 2017 | Read review
“Every room is different, but a free President's Club membership can help selections”
  • 9th floor valley view
  • 9th floor valley view
  • 9th floor valley view
  • 9th floor valley view
 of 5 bubbles BenLar137, 18 Jan 2017 | Read review
“Ask if you can upgrade your room for free! we got lucky cause it wasn't a busy day”
 of 5 bubbles 270ranis, 16 Jan 2017 | Read review
“Spacious Rooms. Ask for the Rooms in the 80s-90s. That way, the view is towards the hotel and or mountain valley.”
 of 5 bubbles victorcyho, 16 Jan 2017 | Read review
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