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Banff Aspen Lodge

1,500 reviews
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Traveller (309)
Room & Suite (234)
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Overview
  • Excellent38%
  • Very good45%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“granola”(92 reviews)
“hot tub”(139 reviews)
“premium room”(50 reviews)
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Hotel
Suites
Multilingual Staff
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,500)Write a Review
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There are newer reviews for Banff Aspen Lodge
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1,311 results
Traveller rating
533
542
149
57
30
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LanguageEnglish
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533
542
149
57
30
Show reviews that mention
All reviewsgranolahot tubpremium roombreakfast was includedbreakfast staffbreakfast roominner courtyardtwo sinksshops and restaurantsthe main streetthird floorsteam roomstreet noiseboiled eggswould definitely stay here againstayed here for nightsunderground parking
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521 - 525 of 1,311 reviews
Reviewed 24 May 2015

Our tour group were booked in here for 1 night, why i do not know, because it is a nightmare getting in and out of the hotel and the restaurant was closed for evening meals. The foyer was closed so we had to enter in...More

Thank WAZZA28
Response from BanffAspen, General Manager at Banff Aspen LodgeResponded 23 June 2015

Thank you for your review. I am sorry to hear that you did not enjoy your check in experience. I appreciate it can be a little difficult especially while we were renovating our lobby, we thank you for your patience. I am happy to say...More

Reviewed 21 May 2015 via mobile

My husband and I traveled to Banff for the May long weekend. Upon arrival we were told that our room had been complimentary upgraded to a premium room from a superior room. Unfortunately, we were put on the ground floor with no mountain views, also,...More

1  Thank Lovetotravelalways21
Response from BanffAspen, General Manager at Banff Aspen LodgeResponded 23 June 2015

Thank you for taking the time to review our hotel. I am glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future.

Reviewed 20 May 2015 via mobile

Nice spot in the heart of beautiful main street Banff. Room was affordable, very clean and a quiet spot to relax at the end of busy days. The lobby was under renovations when we were here but our stay was still a pleasant one without...More

Thank smeigal
Response from BanffAspen, General Manager at Banff Aspen LodgeResponded 20 May 2015

Thank you for your review. We hope to see you again soon.

Reviewed 19 May 2015

We stayed at the Banff Aspen Lodge in March for 4 nights, we had a great stay. At the time we were there they were renovating the front lobby but this did not bother us or hamper our stay. Breakfast was included and it was...More

1  Thank Debbie H
Response from BanffAspen, General Manager at Banff Aspen LodgeResponded 20 May 2015

So glad to hear you enjoyed your stay with us. We hope to see you again soon.

Reviewed 19 May 2015

We picked this place off the internet, so were unsure what to expect. It is undergoing a refurb to the lobby, so things were a bit chaotic, but all went smoothly. They told us we had been upgraded to a better room ( probably because...More

Thank DougandJane
Response from BanffAspen, General Manager at Banff Aspen LodgeResponded 20 May 2015

Thank you for taking the time to review our hotel. We appreciate your kind words and are glad you enjoyed your time in Banff.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Hot Tub
Details
Price range
US$ 121 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Banff
#11 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 121 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Banff
#11 Romantic Hotel in Banff
Room types
Suites, Non-Smoking Rooms
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Traveller (309)
Room & Suite (234)
Dining (61)
Pool & Beach (41)
Hotel & Grounds (240)
Bathroom (21)
Questions & Answers
Ask a question
traveladdict468
18 September 2017|
AnswerShow all 4 answers
Response from BanffAspen | Property representative |
Our rooms do not have microwaves but we do have a microwave at the front desk and we are happy to heat up anything you may need. Thank you
0
Votes
HakjaeLee
11 May 2017|
AnswerShow all 3 answers
Response from BanffAspen | Property representative |
Hello HakjaeLee, Unfortunately we do not have wired internet in our hotel, or meeting room. We have recently upgraded our internet and the connection is very strong, I have tested the Skype connection from my Ipad and it... More
1
Vote
Janb27
26 January 2017|
AnswerShow all 3 answers
Response from Stephanie B | Reviewed this property |
I was there last week and there was a note in the room stating no air con. Obviously wasn't an issue for us in the winter, but the balcony doors did have screens.
0
Votes
Room Tips
"Farther from the elevator the better."
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"choose 343 - queen bed - quiet and has a little sitting area"
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"A higher floor with a balcony that offers the view you want."
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"We always ask for the king size bed."
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