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Mount Royal Hotel

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Mount Royal Hotel
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1,074 Reviews from our TripAdvisor Community

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Showing 1,005: English reviews
Hampshire
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed yesterday NEW

This hotel is right in the centre of town and have good size rooms which are clean and modern. Due to the hotels location they give out free ear plugs incase being so close to Banff centre keeps you awake at night. To be honest we stayed here for 5 nights and only once (without ear plugs any night) did... More 

Helpful?
Thank Chino_Mac
Wollongong, Australia
Level Contributor
7 reviews
3 hotel reviews
Reviewed yesterday NEW via mobile

Stayed at this hotel for two nights with my husband. This hotel is in an ideal location on the main strip of Banff with easy access to restaurants and shopping. My first impression was this hotel is quite unique, not modern but has an older charm. This continued to the fire place that was crackling as I entered the door,... More 

Helpful?
Thank thetravelinggirl1
Level Contributor
13 reviews
Reviewed 1 week ago

Room was big, spacious and clean. Windows facing main street. Washroom clean, strong hot water. cons: A bit noisy like most places in Banff, lots of party goers, so noisy occasionally from the hallway. The room was too warm. Thermostat was not reading correctly or was disabled. Couldn't open the window because it was noisy form the street. They did... More 

Helpful?
Thank S B
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for sharing your experience with us, it is well appreciated. It is good to hear that you have enjoyed your room, despite the fact that it was noisy at night. Banff is a living town, and our hotel is located in downtown, nearby restaurants and bars. Also, our parking is free, but is on a first arrived, first... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Mount Royal Hotel in Banff was a great hotel to stay at. The service was great, friendly and very helpful from the front desk right staff through to housekeeping staff. The rooms were lovely, clean and very comfortable. It is in a great location in Banff, central to everything around you. Highly recommended to staff at. Dining at the... More 

Helpful?
Thank mmichelle18
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear mmichelle18, Thank you for sharing this excellent high rated review on your stay at the Mount Royal. We are so glad to see how much you loved your stay, enjoy our hotel staff as well as Tony Roma's. It was our pleasure to serve you, and we hope we will have again the same pleasure in the future. Kind... More 

Sydney, Australia
Level Contributor
13 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Located in the Banff town centre very convenient to shops. Parking can be a pain if you're late coming, all designated spots may be filled and you may need to park a fair walk away. Rooms were big. Overall good experience

Helpful?
Thank daveqq
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for your nice review, it well appreciated. We are happy to hear that you have enjoyed your stay with us, as well as our room. We would like to precise that our parking is free, but it is on a first arrive, first served basis, but as mentioned it, some spots are available around the hotel. Regards, Estelle... More 

Airdrie
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

My husband and I stayed up in banff on November 4th. I booked a room on Expedia with 1 queen bed, when we got to the hotel we were pleased we got a "complimentary upgrade." The complimentary upgrade was in a room on the second floor with two queen beds. Not really what i would call an upgrade. But for... More 

Helpful?
Thank Ginnelle
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for your review. We are happy to see that you have enjoyed your stay with us, and appreciate your complementary upgrade. Concerning the issue with the curling iron, I have contacted our housekeeping team, but it will be easier for me if you can contact me on my e-mail at elopiccolo@brewster.ca. I will be able to help you... More 

Calgary, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Perfect downtown location. Beautiful building, well maintained. Crown moulding, solid wood doors, cool architecture. Free wifi. Rooms are clean, not very big though. Also bathrooms were small. Being an older hotel there were not many electrical outlets which was annoying to charge phones. Free parking but limited spaces. Other people complained that it was loud, the hotel provide ear plugs.... More 

Helpful?
1 Thank Bethany T
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Bethany T, Thank you for your review on your last stay with us. We are very glad that you have enjoyed your stay at the Mount Royal, as well as the free parking and the free Wi-Fi. Your concerns about the size of the bathroom and the number of outlets were forwarded to our Management for their information, and... More 

Summerside, Canada
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 weeks ago via mobile

We stayed at the Mount Royal recently, as we always have when visiting Banff. Even though it didn't have the amenities of some other hotels and the decor was dated, we never minded because it was centrally located, historic and CLEAN. However, this visit was a huge disappointment in that area. We arrived and settled in, and noticed some concerning... More 

Helpful?
3 Thank Lynn1413
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Thank you for sharing your comments with us. We are very sorry about the cleanliness issue, and as I have mentioned in another guest review, our housekeeping management have already schedule a deep cleaning for all the rooms. We hope that despite this issue, you will give us another chance to show you that our quality of cleanliness and guest... More 

Travellers are raving about these Banff hotels

Merseyside, United Kingdom
1 review
Reviewed 3 weeks ago

The mount Royal hotel couldn't be better located in the heart of the town of Banff. We only stayed one night but wish we had been able to spend more time there. Staff in the hotel were very friendly and helpful. We spent a week in Alberta and it was by far the best accommodation we stayed in . We... More 

Review collected in partnership with this hotel

Helpful?
Thank colinwU1183HI
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear colinwU1183HI, We thank you very much for your highly rated review. Our team will be very pleased with nice comment on the quality of their service. We hope you will be bale to stay longer next time! have a wonderful day, Estelle Lo Piccolo Front Office Manager More 

Edmonton, Canada
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 weeks ago via mobile

On our annual trip to the Banff Mountain Film Fest we usually stay at the Mount Royal for proximity and convenience. It is budget priced, friendly and good value. Our son booked it this year, making a silly request. We didn't know about the special request, walked in to our room to find they had actually done it. The housekeeping... More 

Helpful?
Thank DeeandHank
Brewsterhospitality1, Front Office Manager at Mount Royal Hotel, responded to this review

Dear DeeanHank, All the pleasure was their! I know they did have a lot of fun creating your surprise, and they were very exited by your reaction. Thank you very much for sharing this experience with us. We will be more than happy to welcome you again. please do not hesitate to request another surprise in your room! Cheers! Estelle... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 

Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: ₹ 4,648 - ₹ 14,251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Mount Royal Banff
Hotel Mount Royal
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Questions & Answers

Here's what travellers have asked, with answers from Mount Royal Hotel staff and other travellers.
6 questions
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Questions? Get answers from Mount Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location”
 of 5 bubbles Chino_Mac, 2 Dec 2016 | Read review
“try and get a room facing the street...cool at night to watch”
 of 5 bubbles DavesIKnow, 18 Oct 2016 | Read review
“stay somewhere else... but don't go to banff international...that's another dump.”
 of 5 bubbles TRAVELFREAKONE, 16 Oct 2016 | Read review
“Stay above ground level”
 of 5 bubbles IDWiner, 12 Oct 2016 | Read review
“Try not to get a room that faces the street. It was extremely noisy at night, but the front desk has earplugs, so make sure you get a pair.”
 of 5 bubbles fmrstew, 28 Sep 2016 | Read review
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