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Elk + Avenue Hotel

1,459 reviews
#12 of 34 Hotels in Banff
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Traveller (250)
Room & Suite (263)
Pool & Beach (21)
Overview
  • Excellent28%
  • Very good42%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Elk + Avenue Hotel
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,459)Write a Review
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388
529
275
106
44
Show reviews that mention
All reviewsbanff international hotelgreat locationricky's restaurantunderground parkingloft roomthe main streetshops and restaurantsgood sizepleasant stayfront desk staffcentre of townhot tubmini fridgebeds were comfortableclose to downtownsteam roomcoffee maker
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31 - 35 of 1,342 reviews
Reviewed 2 weeks ago

Good place. Great location. We were able to walk everywhere within the town. Short drive to cave and basin. Staff were friendly. Recommend booking through their website or front desk for added perks. We did the date night package. Came with a bottle of wine...More

Review collected in partnership with this hotel
Thank 482buckets
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded 2 weeks ago

Thank you for taking the time to share your experience of your stay. It is very good to know that our Date Night package was a hit with you. I am glad to hear as well that our staff and location enhanced your time in...More

Reviewed 2 weeks ago

Enjoyed our stay! Cleanliness top notch. Room looked recently renovated -spacious, tastefully decorated to suit the Banff area. Hotel is well located right on Main Street -easy access to everything that is Banff. We were greeted with delicious hot chocolate! As a thank you for...More

Review collected in partnership with this hotel
Thank glecur
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded 2 weeks ago

Thank you for choosing us for your recent stay. We appreciate your time in reviewing us. It is wonderful to hear that you had a lovely experience and that a free cocktail for booking direct was so appreciated. We do hope to welcome you back....More

Reviewed 2 weeks ago

Staff was friendly. Lobby is nice. Rooms are plain. Hot tub needs updating. Location is the best part of this hotel. Would stay again for a cheaper price but there are nicer hotels in banff for same price.More

Review collected in partnership with this hotel
Thank christinacD6559WP
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded 2 weeks ago

Thank you for your review of your stay. I am happy to hear that our staff and the hotel's location added to a positive experience. We are looking at updating the hot tub area and thank you for the feedback. I hope we might host...More

Reviewed 2 weeks ago

The lobby was beautiful and the staff were great, but the rooms were very basic. The room was very hot. We turned the heat off but couldn't use the fan because it was covered in dust. The hot tub was also very dirty.More

Review collected in partnership with this hotel
Thank kerbear573
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded 2 weeks ago

Thank you for choosing the Elk + Avenue Hotel for your recent stay and for taking the time to review us. It is nice to know that you enjoyed the beauty of the lobby and our great staff. We will certainly follow up on your...More

Reviewed 2 weeks ago via mobile

My girlfriend and I recently went to Banff for a couple days to get away from the city. We scoped out a couple of nice hotels but decided to go with the Elk. We rented one of their higher end King rooms despite our front...More

Thank GeordieJT
Response from Brewsterhospitality1, Front Office Manager at Elk + Avenue HotelResponded 2 weeks ago

Thank you for choosing the Elk + Avenue Hotel for your stay and for providing us with detailed feedback. I will investigate how a guest could be provided with such a poor level of service. Our front desk team typically exhibit a great capacity for...More

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Traveller (250)
Room & Suite (263)
Pool & Beach (21)
Dining (10)
Hotel & Grounds (253)
Bathroom (16)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$ 108 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 108 - US$ 311 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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