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Buffalo Mountain Lodge

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Buffalo Mountain Lodge
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1,324 Reviews from our TripAdvisor Community

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Showing 1,243: English reviews
Calgary, Canada
Reviewed 8 May 2016

Although dated, this is a good place to stay; we loved the surroundings, the balcony view, and the in-room fireplace (although it was too hot in our room to need it). Our only major complaint was the noise; floors creaking, footsteps outside, doors slamming, neighbours' showers, yelling from a nearby balcony...they all combined to keep us up throughout the night....

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Helpful?
Thank Curt858
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your stay! It is great to hear that you enjoyed your overall stay at the lodge. I am very sorry to hear that you experienced some issues with noise during your stay, but we do appreciate you taking the time to provide us with your feedback. Should you wish to discuss your...

Calgary
Reviewed 6 May 2016

Nice place but loud neighbors kept us up all night. Rooms were okay but still a little dated for being an "updated" room. Room was far away from parking stall and on upper level so be careful to check if your room has parking near your door. Was difficult to carry luggage from car and up a lot of stairs.

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Thank newlywedCalgary
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am happy to hear that you you enjoyed the in-room fireplaces! I am very sorry that your stay was not as good as it could have been and that you experienced some difficulty with your luggage and noise. I apologize that that the information of our housemen being able to carry the luggage for...

Calgary
Reviewed 6 May 2016

Was very excited about staying Atthe hotel for our anniversary. Room was not great. The carpet was gross and the rug in front of the fire was all torn up. There were coffee stains on nightstand and the duvet is quite small. The room was muggy and smelt like fire smoke. It was insanely hot with no way to get...

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Thank Suzanne B
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review and Happy Anniversary! I am glad to hear that you received a warm welcome from all of the staff and enjoyed the layout of the main lodge. I am very sorry to hear that your room did not live up to expectations. We appreciate you taking the time to provide us with your feedback and...

Chicago, Illinois
Reviewed 3 May 2016

I'm a bit late in writing this review as we stayed there at the end of last summer (2015), however we had such a great time I felt the need to follow-up. We stayed in a premier room and hod nothing but positive experiences withe staff, the room, and the dining room. There were at least two weddings going on...

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Thank HomeAgain098
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you so much for your review! We are very happy to hear how much you enjoyed your time spent at the lodge and received a warm welcome from the staff! We hope to have the pleasure of welcoming you back in the future!

Calgary
Reviewed 3 May 2016

We have stayed at BML numerous times over the years. Once again BML was our go-to accommodations in Banff. We believe the upgraded rooms with the heated bathroom floors are worth the price difference. The location is spectacular - views from the upper balcony are breathtaking. And the proximity to the town provides both easy convenience and seclusion from the...

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Thank 612cristinaz
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you reviewing your stay. It is wonderful to hear how much you come out and visit the lodge and enjoy your time spent here! We appreciate your feedback and hope to have the pleasure of continuing to welcome you back to the lodge in the years to come!

Abbotsford
Reviewed 30 April 2016

Stayed in the Buffalo room which was a nice layout although a bit outdated. THe wood burning fireplace is very nice. There are 3 catagories of people who wouldn't mind staying here as the sounds come come other rooms with perfect clarity at normal conversation levels and even better with parties that last to 2 AM 1) hearing impaired 2)...

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Thank Z3880XVjohnl
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for reviewing your recent stay. It is nice to hear that you enjoyed the layout of the hotel! I am very sorry to hear that you experienced issues with noise levels in your room and that this put a damper on the rest of your stay. Please accept our sincere apologies for the inconvenience caused. If...

Calgary
Reviewed 28 April 2016

The hotel staff went above and beyond to accommodate my requests and we had a wonderful weekend in Banff and at the Buffalo Mountain Lodge because of it. Complimentary shuttle to downtown Banff was awesome and the driver was very nice :) All hotel staff were extremely pleasant to deal with, prompt, attentive and apologetic and when my breakfast was...

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Thank Carla R
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you so much for your review! It is wonderful to hear that you were happy with your accommodations and that you received a warm welcome from all of the staff! We hope to have the pleasure of welcoming you back in the future.

Airdrie Ab
Reviewed 28 April 2016

we would like a refund of 115. 49 that was used in the sleeping buffalo on april 24th. this was not our bill. we paid 95.00 for a dinner there. please refund us the money. if not, we will be phoning the management

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Thank aledau2016
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for reviewing your recent stay. I am very sorry to hear that your stay was not as good as it could have been. We would be more than happy to look into the charges on your credit card. Would I be able to request a copy of the credit card statement from this charge, so that we can...

Calgary
Reviewed 26 April 2016

Awesome rooms, great restaurants. Only downside is the distance to Banff, but they have a free shuttle, and a cab is only $8. We also used the conference and catering facilities, which were great. The met all out needs.

Review collected in partnership with this hotel
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Thank jamiep40
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to provide us with your review! It is great to hear that you were happy with your accommodations and with the service you received from our staff! We hope to have the pleasure of welcoming you back in the future!

Blackfalds, Canada
Reviewed 25 April 2016

The room was comfortable, no A/C, so unseasonably warm temperatures in April made it a little warm, we left the windows open for our whole stay. The room was a little run-down, the furniture could use a face lift, but it was clean.

Review collected in partnership with this hotel
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Thank cris863
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review! I am happy to hear that you enjoyed your time spent at the lodge. We appreciate you taking the time to provide us feedback on ways we can improve and will continue to strive to provide the best value for our guests. We hope to have the pleasure of welcoming you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Buffalo Mountain Lodge is a peaceful retreat on Tunnel Mountain in Banff, AB. The lodge is surrounded by 9 acres of towering fir, pine, and spruce trees, yet just a 15 minute walk or 3 minute drive from the shopping, nightlife and restaurants that are on offer in downtown Banff. A favourite visitor pastime is to observe the deer and elk who frequently nibble on the lawn, right outside the lodge's windows. The lodge has 108 guest rooms, an outdoor hot tub, and several options for dining, making it the ideal location for a weekend getaway, wedding, or corporate retreat. Buffalo Mountain Lodge is part of the Canadian Rocky Mountain Resorts' family of companies. Rooms at the lodge have fieldstone wood-burning fireplaces, cozy duvets, LCD televisions and Blu-ray players. Many feature patios or balconies. Each room has been carefully decorated to reflect the mountain lifestyle in Banff-the accommodation is anything but 'cookie cutter.' The outdoor stainless steel hot tub is best enjoyed after an invigorating hike, bike or ski on one of the nearby trails-or perhaps to aid digestion after a sumptuous meal in the lodge's highly acclaimed restaurant, Sleeping Buffalo. ... more   less 

Additional Information about Buffalo Mountain Lodge

Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: ₹ 7,795 - ₹ 20,569 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge
Hotel Style:
#5 Business Hotel in Banff
#13 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Buffalo Mountain Lodge staff and other travellers.
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Questions? Get answers from Buffalo Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in 304. Very close to outdoor hot tub.”
 of 5 bubbles ESC101, 28 Feb 2017 | Read review
“Go for loft room”
 of 5 bubbles ericnZ6688FU, 26 Feb 2017 | Read review
“Maybe a top floor room, as the main floor was loud.”
 of 5 bubbles corymitc, 19 Jan 2017 | Read review
“Free shuttle (read personal driver)”
 of 5 bubbles 781jeremyc, 7 Jan 2017 | Read review
“Chalets have 4 rooms... 2 up, 2 down. Upstairs rooms are preferable to avoid noise from heavy footsteps above.”
 of 5 bubbles Ontheroadagain447, 4 Jan 2017 | Read review
5 of 5