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Hotel Riu Vallarta

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4,781 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Vallarta
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Showing 4,279: English reviews
Reviewed 3 June 2015

This website has f FALSE ADVERTISING! They say there is an adult pool and a children's pool. Even the directory in the room says no one under 18 allowed in adult pool, but there were so many kids and their toys in the adult pool that it was impossible to swim or relax. When we complained, they said the rules...

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Helpful?
3Thank Barbara J
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We apologize for the failure to meet your expectations regarding the pool maintenance. We would...

Calgary, Canada
Reviewed 3 June 2015

I was a solo traveler with very low vision, and use a cane to assist in getting around. My main reason for visiting is to wind down at the pool or beach, eat, drink, tan, relax. For my needs, this was a great vacation and I thank all the staff of Riu Vallarta for an all around great vacation. Booked...

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4Thank dave777Calgary
Renfrewshire, United Kingdom
Reviewed 2 June 2015

I stayed at this hotel from 15 - 29th May. Hotel was clean and food was good and overall good value for money. Make sure you lock everything of value in the safe as I had money stolen from my room and was made to feel like the criminal and not the victim by the hotel security staff. Can be...

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6Thank patU2120SZ
Eastbourne, United Kingdom
Reviewed 2 June 2015

We returned from Mexico on Sunday and I must start by saying we had a great time in the main but a few things did have an impact on our overall experience at this hotel, First the plus points 1) Staff very helpful 2) Rooms clean 3) Food if you cant find something to eat then I'm not sure what...

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8Thank Jacqui1956
banbury england
Reviewed 2 June 2015 via mobile

Stayed at this hotel for 2 weeks in May and loved every minute of it. Check in was the fasted I have knowed in any hotel I have stayed in and was appreciated after a 11hour and 40min flight. The rooms are spacious and have everything you need even a iron and ironing board the rooms are keep clean and...

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10Thank hunthrey
University Park, Illinois
Reviewed 1 June 2015

Let me begin by saying that RIU properties are normally up to high starts, thus why I typically tend to stay in those properties, however, this is the worst RIU property I have stayed in. The room was dirty, the ceiling fan didn't work, the tub was dirty, the mini-fridge didn't work and I had to call three times in...

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4Thank DivaMocha
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for sharing your valued review and for your loyalty to RIU Hotels. We are extremely concerned to learn of your disappointing experience during your stay and would like to apologize for any inconveniences that you may have experienced regarding your room. Nevertheless please be assured that we have shared your comments with the respective heads of...

England
Reviewed 31 May 2015

The hotel is situated on the beautiful Banderas Bay - a walk down on to the beach opens up the surroundings and allows walks in either direction for miles across the sand. The bay is home to dolphins and turtles, which we were lucky enough to see on multiple occasions during our stay. The staff were attentive, often taking your...

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23Thank NetEng-Traveller
Reviewed 31 May 2015 via mobile

pros: Clean, great ac, friendly staff, buffet was much better than expected, only $25 more for a week than the inferior Riu Jalisco. Amazing ocean view from the suite and super close to the beach. 230 pesos flat rate taxi ride to the city of Puerto Vallarta. Cons: hamburgers at the buffet were pink on the inside, sir George restaurant...

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4Thank Jason B
Derbyshire
Reviewed 30 May 2015 via mobile

My husband and I visited the riu vallarta at the end of April for 2 weeks, the reviews we had read prior to our visit were awful and we expected the worst but we had a fantastic time, the hotel, staff, view, room, food, entertainment and cleanliness were amazing. Margarito the bar man/waiter couldn't do enough for you. We managed...

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19Thank ncf1964
Norwich, United Kingdom
Reviewed 29 May 2015

Just back from Rui Vallarta and would like to say what a wonderful holiday we had.On arrival at the hotel there were 130 guests on our plane for this hotel and we were in our rooms within 10mins. The rooms are big and very clean. The beds are massive and the maids were very cheerful.Throughout the hotel, staff were always...

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19Thank Michael M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-story building * 3 km / 1.86 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.62 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Vallarta

Address: Av de Los Cocoteros s/n | Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: ₹ 11,569 - ₹ 19,281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Vallarta 3.5*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Hotel Style:
#8 Romantic Hotel in Nuevo Vallarta
#10 Family Hotel in Nuevo Vallarta
#11 Spa Hotel in Nuevo Vallarta
#11 Top resorts Hotel in Nuevo Vallarta
#15 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Vallarta staff and other travellers.
950 questions
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Questions? Get answers from Hotel Riu Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To see the Bay....you would need to be on a floor probably 4 and up.”
 of 5 bubbles Peppy888, 22 Mar 2017 | Read review
“My room 2083 was very quiet away from the noise of the entertainment”
 of 5 bubbles mirandab334, 22 Mar 2017 | Read review
“Go for the ends of the corridors (but not so close you can hear the lifts pinging morning noon and night) if you want a quieter room.”
 of 5 bubbles LilacBlossom9, 21 Mar 2017 | Read review
“make sure to get an ocean view room, its all part of the tropical vacation experience”
 of 5 bubbles 974susieh, 19 Mar 2017 | Read review
“Ask for a higher floor room overlooking the internal plaza”
 of 5 bubbles cmdolphin, 19 Mar 2017 | Read review
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