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Hotel Riu Vallarta

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4,624 Reviews from our TripAdvisor Community

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Showing 4,127: English reviews
Beverley, United Kingdom
Reviewed yesterday NEW

We arrived on the 7th of January our second stay at the Riu Vallarta and would like to say it's improved on our last visite. The staff and the whole experience was brilliant what a hotel,it's like home from home,the only moan I would have is having to pay for umbrellas on the beech. Sad to say we had to...

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1Thank jds12017
Regina, Canada
Reviewed yesterday NEWvia mobile

We stayed 2 weeks here and had a great time. The staff is very accommodating and helpful. The bar personnel were fantastic and fun loving....especially Isreal and Teresa as were all the entertainment staff. The resort is clean and easy to get around. The food was great but, as a draw back, there are only two a la cartes and...

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1Thank ronsyn2015
Reviewed yesterday NEWvia mobile

This is our second time visiting this resort and must say it's OK for the value. The Vallarta is well over due for a renovation and facilities upgrade. Even as simple as paint, fixtures/decorations, beds and bedding would make a world of difference. The family room was on the small side for 5 but ok. The beds were very stiff...

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2Thank Kyle M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for choosing our hotel once again for your vacation and for taking the time to share your experience with us. We can assure you that we treat guest comments very seriously and take decisive actions to correct any shortcomings. It is only through feedback like yours that we can monitor our levels and standards of service....

Reviewed yesterday NEWvia mobile

We stayed here last week and were disappointed to say the least. To start with the place is outdated, the service in housekeeping is not consistent. Our 9 year old son was looking forward to towel animals and we never got one regardless of how much $$ we left while other family members got a new one daily. The food...

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2Thank Renae M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. In order to guarantee a maximum level of comfort our staff is constantly trying to keep our property clean and well maintained. This includes the cleaning of the rooms and all our facilities on a daily basis. We regret that you left...

Chester, United Kingdom
Reviewed yesterday NEWvia mobile

Arrived home after a wonderful 2 weeks holiday in Riu Vallarta. I've read some reviews and found them to be negative. I appreciate we all have different ideas what we want from a holiday. So here is my honest review. We were a group of 8, 2 families. I found the rooms clean, spacious and I loved the beds, they...

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2Thank Good2cu
West Bend, Wisconsin
Reviewed 2 days ago NEW

Beautiful place, excellent service, especially Muffin at the pool bar. He was excellent. Now for the bad new. Beds are hard as a rock, like sleeping on a cement slab. Lots of people complained about this. Called and got a egg crate mattress topper. Food in buffet was the same every night, not very good either. But over all, a...

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2Thank Lisa N
Muscatine, Iowa
Reviewed 3 days ago NEWvia mobile

was right. With some things in life, in his case chocolates, you never know whatcha gonna git. In this case, we are talking about a resort in P.V., MX. I have stayed at this resort eight (8) times over the past twelve (12) years. During that period of time, I have written mostly good reviews. There was a time, however,...

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3Thank Beavercowboy
Stevenage, United Kingdom
Reviewed 3 days ago NEWvia mobile

We are here on holiday at the moment and it's our first time in Mexico. Our room is great, a little noise at night but for gods sake people are on holiday enjoying their selves. Staff are awesome except for a sleazy bar man in the lobby bar. Beach is gorgeous, views of sunset and sunrise amazing. Drinks and food...

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7Thank Tracie117
Reviewed 3 days ago NEWvia mobile

My wife and I stayed with our 9 year old, my parents and an aunt and uncle. While overall, we had an excellent time, it was more in spite of the resort rather than because of it. The beach is very nice, although also very crowded and they have a security guy that comes by and harasses people to bunch...

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2Thank Jess M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Vancouver Island, Canada
Reviewed 4 days ago NEW

Think about this over 600 rooms and maybe 3-5 reviews post about their stay per week not good ..Arrived to get room 0070 in the basement pictures of room complained got woken up at 430am due to waste pumps starting up then kitchen compressors clicking in at 530am .We did get a new room took 2 days . The food...

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6Thank pajim20
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We regret to read you were not satisfied with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-story building * 3 km / 1.86 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.62 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Vallarta

Address: Av de Los Cocoteros s/n | Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: ₹ 12,079 - ₹ 18,631 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Vallarta 3.5*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Hotel Style:
#8 Romantic Hotel in Nuevo Vallarta
#10 Family Hotel in Nuevo Vallarta
#11 Top resorts Hotel in Nuevo Vallarta
#11 Spa Hotel in Nuevo Vallarta
#15 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Vallarta staff and other travellers.
861 questions
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Questions? Get answers from Hotel Riu Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would recommend rooms higher rooms have less noise .”
 of 5 bubbles jds12017, 23 Jan 2017 | Read review
“All rooms are noisy until 11 pm”
 of 5 bubbles lisan302, 22 Jan 2017 | Read review
“excellent employees stay away from oo rooms”
  • air heat controller
  • ceiling
  • in toliet when checked in
  • ceiling
  • mold
 of 5 bubbles pajim20, 20 Jan 2017 | Read review
“some people said they were disturbed by the nightclub check which side you're getting when you check in”
 of 5 bubbles daryll, 19 Jan 2017 | Read review
“When going to the beach use the elevator on the beach side of the hotel.”
 of 5 bubbles EliseAlberta, 17 Jan 2017 | Read review
5 of 5
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