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The Grand Mayan at Vidanta Nuevo Vallarta

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Traveller (2559)
Pool & Beach (527)
Room & Suite (491)
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Overview
  • Excellent59%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“lazy river”(677 reviews)
“wave pool”(198 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Reviews (3,948)
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1,500
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851 - 855 of 2,945 reviews
Reviewed 19 October 2016 via mobile

My time at the Grand Mayan was awesome! I headed down with family and was also able to find a lot of people my own age! Go say hi to Okimy from the Joy Squad at the pool. He is definitely the man to talk...More

1  Thank Gmanske
Reviewed 18 October 2016

Terrible place!!!!! Meals were OK at the Havana Moon except one person in our party of six ordered a soup. Corn was under cooked, potatoes were rock hard. At end of meal, soup was half eaten, complained to waiter and told him to just take...More

8  Thank Dora R
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Nuevo VallartaResponded 2 November 2016

Dear Guest: Thank you for taking the time to provide us your feedback about your stay with us. Please accept our sincere apology for the inconveniences experienced during your visit. We will of course investigate the situation further and take the necessary actions to ensure...More

Reviewed 16 October 2016 via mobile

This is a very nice resort ! It will take you about 15 mins from the pvt airport to get there. It almost gives you the feel of a country club prison. A long road to get there a lot of speed bumps and cameras...More

1  Thank D S
Reviewed 16 October 2016 via mobile

Spectacular vacation. The employees at the Grand Mayan really make me feel like I'm home. Okimy Monobe stood out as an incredible employee. He took care of my family exceptionally. We visit the Grand Mayan now yearly for two weeks at a time and have...More

1  Thank ryanlc23
Reviewed 13 October 2016

The only good experiences we had here were the ones I booked off resort. We had our room GIVEN to us by a timeshare owner. Here we go: 1) Billed as a "grand suite" you really get one room with a king, and a second...More

11  Thank brunernt
Response from Socialmediamanager1, Manager at The Grand Mayan at Vidanta Nuevo VallartaResponded 14 October 2016

Dear Guest : Thank you for taking the time to share with us your experience while visiting The Grand Mayan. We are disappointed to learn about the inconveniences experienced during your visit. Comments like yours enable our continued pursuit of improvement for perfection on our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Golf Course
Heated pool
Outdoor pool
Details
Hotel class
Hotel Style
#6 Top resorts Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#8 Family Hotel in Nuevo Vallarta
#9 On the Beach Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Hotel class
Hotel Style
#6 Top resorts Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#8 Family Hotel in Nuevo Vallarta
#9 On the Beach Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2559)
Pool & Beach (527)
Room & Suite (491)
Dining (215)
Amenities (101)
Family and Play Areas (56)
Business Centre & Event Rooms (9)
Questions & Answers
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Andriade
1 May 2018|
AnswerShow all 2 answers
Response from sdsoretired | Reviewed this property |
The two bedroom set up is a king and two beds.
1
Vote
Ronstar
21 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Room Tips
"no comment"
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"You are such a modern facility why are the pots and pans, opps, no pans so old. One big knife doesn't cut..."
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"Excellent accommodations... no complaints or improvements needed."
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"Try to get an ocean side view"
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