We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Grand Mayan Nuevo Vallarta

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Expert photos
The Grand Mayan Nuevo Vallarta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,670 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Grand Mayan Nuevo Vallarta
See the most recent reviews
Showing 2,147: English reviews
Griffin, Georgia
Reviewed 2 June 2014

The Grand Mayan was a wonderful experience. The water slide, lazy river and the wave pools were so much fun. The jungle walk was incredibly beautiful. The variety of quality resteraunts would please anyone. The event staff had something for you to do at all times, or you could find a quiet corner and do nothing.

 Report
Helpful?
2Thank dwilli3038
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear dwilli3038 : We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, the pools, grounds and We really thank you for your kind comment about our staff, as we consider them one...

Illinois
Reviewed 31 May 2014

My girlfriends and I just returned from the Grand Mayan NV. We have stayed at 3 other Mayan resorts so we have a good idea of the "Mayan experience". Background info on the property - the Mayan is connected to 2 other resorts (Lux & Bliss) & there are shuttles that will take you where ever you want to go...

 Report
Helpful?
2Thank illinoisworkaholic1
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear illinoisworkaholic1 : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, the spa and you perceived the resort’s cleanliness. We really thank you for your kind comment about our staff, as...

Mexico City, Mexico
Reviewed 30 May 2014

Nice hotel, the complex of hotels is very nice, the restaurants are great specially Del Lago for breakfast is just awesome, the other restaurants are a little bit expensive. The plaza is great option for shopping the prices are not so different from the ones that you get outside. Rooms are Transportation can be a little bit delayed but if...

 Report
Helpful?
1Thank Lalo_estebanes
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Lalo_estebanes : We really appreciate the time you have taken to share with us your detailed impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options and The Plaza. It is nice to learn you think our property is beautiful. Our goal is to make each...

Los Angeles, California
Reviewed 29 May 2014

Our check in at the Grand Mayan was easy and Luis at the front desk was most helpful. The door that separates the 1bedroom from the studio (2nd bedroom) was locked, so we called the front desk and maintenance was there in 5 minutes to fix it. I was impressed with the followup call to insure all was okay. The...

 Report
Helpful?
3Thank uptik
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Uptik: Thank you for taking the time to provide us your feedback about your stay with us at The Grand Mayan. We are happy you enjoyed our food options and we are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Luis will gladly receive your...

Atlanta, Georgia
Reviewed 29 May 2014

This is a very clean resort, rooms were very nice and spacious. Best pools ever with a bar in the middle of the pool. Just really relaxing! the staff was nice and helpful. The food was exceptional of course GONG was my favorite, then Havanna Moon, the Punta Arena but never no need to leave unless you are headed to...

 Report
Helpful?
2Thank Kakes K
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Kakes K : Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, you perceived the resort’s cleanliness and thank you for your kind comment about our staff, as we consider them one of our biggest assets. Your...

Des Moines, Iowa
Reviewed 28 May 2014

We stayed at the Grand Mayan with a couple that traded their timeshare for a week here. It was a lovely resort with a ton of pools, two swim up bars and a great beach. Time share staff: Everyone was right - they don't let you check in without the sales pitch. We were ready for them - didn't want...

 Report
Helpful?
1Thank dsmbridget
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Dsmbridget : We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are pleased you enjoyed our beautiful landscaping, grounds, pools, the beach and some our food options. We are grateful for your feedback and hope you allow us to host your vacations again. With all good...

klamath falls
Reviewed 28 May 2014 via mobile

The best pools I have ever seen. So very clean. Great restaurant. Great service. Every grand Mayan hotels I have been to has been great. It isn't a all inclusive but the food is so great quality that it's worth paying individual. We do not spend as much at a all inclusive because we do not drink. Also you do...

 Report
Helpful?
Thank crazydonak
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Crazydonak : We really appreciate the time you have taken to share with us your detailed impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the pools and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits...

Visalia, CA
Reviewed 27 May 2014

We went to the Grand Mayan for our 30th wedding anniversary and it was absolutely fantastic! The staff was attentive to every need, very courteous, and the food was fantastic. I didn't think the prices were out of line for a luxury resort. Hawaii has far steeper prices for an average experience. One of the most impressive things to me...

 Report
Helpful?
Thank CannonShot
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear CannonSho : We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you consider our resort...

Crystal Lake, Illinois, United States
Reviewed 24 May 2014

We stayed at the Grand Mayan in May and had a great time. I'll break down the resort. Time share staff: OK, let's get this one out of the way. We knew they would start hitting us up at check-in, so we were prepared. Although Rosie was pleasant and smiled a lot, she ignored our "No, gracias" eight times and...

 Report
Helpful?
7Thank Ralph B
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Ralph B : We truly appreciate the time you have taken to share with us your detailed impression about your stay at The Grand Mayan. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine hospitality by providing service excellence. It is pleasing to learn that you also...

Reviewed 22 May 2014

This was my second trip staying in the Grand Mayan Nuevo Vallarta and it had been fabulous both times. Now thanks to Ian P. we will be staying in the Grand Mayans every time. He was and has been so helpful that a ton of thanks doesn't cut it! Great location and amazing service!!!

 Report
Helpful?
2Thank Vbeck76
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Vbeck76: Thank you very much for providing your comments about your vacation at The Grand Mayan. We are pleased to learn you had a nice vacation. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. Your comments are always welcomed. We always like to hear about our guests’...

2,436 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1953)
Viewed
Pool/Beach Area (374)
Viewed
View from Room (147)
Viewed
Room/Suite (164)
Viewed
Hotel & Grounds (444)
Viewed
Dining (82)
Viewed
Family/Play Areas (49)
Viewed
Business Centre/Function Rooms (6)
Viewed
Bathroom (15)
Viewed
0:14
Videos (5)
Viewed
Other (667)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (452)
Viewed
Amenities (101)
Viewed
Beach (15)
Viewed
Children's Pool (4)
Viewed
Lazy River (4)
Viewed
Pool (60)
Viewed
Dining (79)
Viewed
Standard Room (39)
Viewed
Suite (65)
Viewed
The Hotel (73)
Viewed
Wave Pool (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Dining (13)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nuevo Vallarta hotels
7.4 km away
Villa del Palmar Flamingos
3.0 km away
Grand Velas Riviera Nayarit
Grand Velas Riviera Nayarit
#1 of 28 in Nuevo Vallarta
2,255 reviews
1.1 km away
Paradise Village Beach Resort & Spa
Show Prices
Show Prices
Show Prices
2.8 km away
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta
#12 of 28 in Nuevo Vallarta
2,452 reviews
1.7 km away
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
#4 of 28 in Nuevo Vallarta
3,565 reviews
7.4 km away
Villa La Estancia
Villa La Estancia
#1 of 3 in Flamingos
1,144 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Hotel Class:5 star — The Grand Mayan Nuevo Vallarta 5*
Number of rooms: 795
Reservation Options:
TripAdvisor is proud to partner with Expedia and Orbitz so you can book your The Grand Mayan Nuevo Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
Hotel Style:
#9 Luxury Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
329 questions
Ask a question

See all questions (329)

Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you plan to cook in your room, get the bedroom. If not, get the less expensive studio.”
 of 5 bubbles 493jcd, 5 Dec 2016 | Read review
“Double rooms are available for larger groups”
 of 5 bubbles rtodderud, 3 Dec 2016 | Read review
“The suites are the best and there's plenty of room for 8. There were only 4 in my family, but the place is huge.”
 of 5 bubbles 608denises, 3 Dec 2016 | Read review
“All rooms are great.”
 of 5 bubbles kenandpatricia, 3 Dec 2016 | Read review
“The only way to get an ocean view room is to deal with a sales meeting (3+ hours and high pressure)”
 of 5 bubbles Nevergo33, 3 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay