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The Grand Mayan Nuevo Vallarta

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2,950 Reviews from our TripAdvisor Community

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Showing 2,366: English reviews
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Nanaimo, Canada
Reviewed 2 days ago NEW

We have been to this resort many times and watched it grow. The positives always out do negatives and we always enjoy our time. This trip we had one of grandsons with us. Aged 12. He went missing and after a brief search ourselves with no luck we got staff involved. Security English not so good so went to the...

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Helpful?
Thank Heavyd2014
minneapolis
Reviewed 2 days ago NEW

Coming from the airport is about a 15 minute drive. It is a 7 minute drive from the main road just to get into the resort. Bellman will take your luggage then you call them when you get to your room. You will take a shuttle to Grand Mayan and check in, it was about a 30 minute process for...

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2Thank troythetraveler
Winnipeg, Canada
Reviewed 3 days ago NEW

We had wonderful time. The view from our room was amazing. It was very peaceful to come and relax in a large suite after a hot day at the pool. If you end up at Tower 3, ask for Christoph and he will ensure you have a fantastic time. We will definitely come back.

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Thank gary34554
Smithtow
Reviewed 4 days ago NEW

2 golf courses to pick from. Both challenging yet friendly for vacation golf. The caddies were very accommodating and friendly. The food plans are a great value and the food plentiful. Pools and swim up bars excellent. The kids really enjoyed the lazy river and pool activities.

Review collected in partnership with this hotel
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Thank Sim0nd1
Reviewed 5 days ago NEW

Our recent stay at the Grand Mayan was first class. The food the drink and the service was superb.The entertainment was different and very good every nite. The staff and pool activities were awesome. The pools,the lazy river and swim up bars were fantastic. The beach was excellent ( not clear and brown sand ). check out Harbour moon for...

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Thank Mark R
Reviewed 5 days ago NEW

The resort was very clean and updated. The staff was always very responsive to our needs and concerns. The check in was a little slow, but we arrived at the same time as several others. I especially loved the swimming pools...the swim up bars were a regular destination during the day. We went the third week of January (2017) so...

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Thank Bernie R
Fenton, Michigan
Reviewed 5 days ago NEW

We enjoyed two weeks at the Resort - one week in the Grand Mayan and one week in the Grand Luxxe. Although moving after one week was inconvenient. the change of scenery was appreciated. Both accomodations are special in their own right. Restaurants were all busy and reservations were necessary. We were able to venture out into town on some...

Review collected in partnership with this hotel
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Thank dharvey1942
Watertown, South Dakota
Reviewed 5 days ago NEW

We stayed in the (coplan bldg??) on the west side - which was convenient to the pool areas, but to get to the trolley was a long walk. I would think the trolley would be able to get closer to that area.

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Thank josephmkranz
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Guest : Thank you for choosing The Grand Mayan for your vacation and for sharing your review with us. It appears as though not all your expectations were met. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. We hope to host your vacation again in the near future....

Phoenix, Arizona
Reviewed 6 days ago NEW

We stayed in a one bedroom at the Grand Mayan on an exchange through Diamond Resorts. The room was on the third floor with a partial ocean view. The room was large enough, poorly stocked kitchen, the pillows are extremely uncomfortable and the beds are average to poor in comfort. It was nice to have a laundry in the same...

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1Thank TravelWhoo
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Guest : We are gratified to hear about your visit at The Grand Mayan. We are happy to learn that you enjoyed our beautiful grounds and accommodations. Regrettably, it would appear we did not meet all your expectations. Nevertheless, this will be shared with the appropriate areas so they can look into each one of your observations, since they...

Keller, Texas
Reviewed 6 days ago NEW

Me and my wife has a wonderful time at The Grand Mayan Nuevo Vallarta last week. We had a great time with Sara and Bryan at the Activity Center they made our trip very enjoyable. We're planning on coming back soon....

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Thank vclement2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: ₹ 6,813 - ₹ 7,337 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Nuevo Vallarta 4.5*
Number of rooms: 795
Reservation Options:
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Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
Hotel Style:
#8 Luxury Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
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Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor or higher”
 of 5 bubbles Heavyd2014, 23 Mar 2017 | Read review
“Get the corner rooms on the topmost floor.”
 of 5 bubbles Sim0nd1, 21 Mar 2017 | Read review
“odd number, 6-7 th floor ,ocean view”
 of 5 bubbles , 20 Mar 2017 | Read review
“Get a room with an odd number and you will have a pool/ocean view and ask for a floor higher than 4.”
 of 5 bubbles Cooper1952, 16 Mar 2017 | Read review
“Definitely want to get on the ocean view side if you can. The back side views can't be that great.”
 of 5 bubbles 318kathys, 14 Mar 2017 | Read review
5 of 5