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Mayan Palace at Vidanta Nuevo Vallarta

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Traveller (900)
Pool & Beach (219)
Room & Suite (183)
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Overview
  • Excellent57%
  • Very good22%
  • Average9%
  • Poor6%
  • Terrible6%
Travellers talk about
“sea garden”(55 reviews)
“lazy river”(62 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (1,414)
There are newer reviews for Mayan Palace at Vidanta Nuevo Vallarta
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511 - 515 of 986 reviews
Reviewed 14 March 2014 via mobile

What a horrible experience our stay was. Took my wife on our Honeymoon here and felt awful doing so during our stay. When you first arrive you realize your not staying at a resort but rather a compound. The place is way to large and...More

7  Thank Tyler707
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 9 July 2014

Dear Tyler707 : Thank you for taking the time to provide us your detailed feedback about your stay at Mayan Palace. We are shocked to learn about the inconveniences experienced during your visit since we are always looking to surpass our clients’ expectations of genuine...More

Reviewed 6 March 2014

Lovely vacation ,even when I have been sick this turn out to be a very nice time to spent with friends,the resort have amazing grounds,beautiful water features,very nice and accommodating employes , the addition of Santuario a entertainment area with bar lounge and shows,and the...More

1  Thank Crhistiane
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 11 April 2014

Dear Crhistiane : Thank you very much for submitting your review of your stay at Mayan Palace. we are delighted to learn you enjoyed our facilities, the grounds and that your trip was fun. We really thank you for your kind comment about our staff,...More

Reviewed 2 March 2014

This was our first visit to the resort in Nuevo Vallarta. Like in Stacy A's comments we were given a hotel type room, as the type room we purchased was not built yet. They up-graded us to a room in the Grand Bliss which gave...More

Thank Bruce L
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 11 April 2014

Dear Bruce L : We truly appreciate the time you have taken to share with us your impression about your experience while staying at another one of our resorts. It is nice to learn you liked food options and thank you as well for your...More

Reviewed 27 February 2014

Tomorrow, we'll conclude our second week at the Mayan Palace, and overall, it has been a very enjoyable experience. But there are some problems that management needs to address, although the most bothersome one probably cannot be handled. I speak of noise from an adjacent...More

1  Thank William J
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 2 May 2014

Dear William J: Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine luxury hospitality...More

Reviewed 22 February 2014

Our vacation at the Grand Mayan was very enjoyable. Our Vida Member Specialist is Tema Ramariz who provided our update in a very professional manner. He will be our Member Specialist from now on. We had met him before at another presentation and were very...More

1  Thank wcmoffatHesperia
Response from Socialmediamanager1, Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 2 May 2014

Dear wcmoffatHesperia : Thank you so much for commenting about your stay at some of our other resorts. We are glad to learn you enjoyed The Grand Mayan. We are also happy that you consider our resort to be beautiful and you selected it to...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$ 103 - US$ 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#5 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#5 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (900)
Pool & Beach (219)
Room & Suite (183)
Dining (104)
Amenities (55)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
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yables2018
21 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
running4fun
15 February 2018|
Answer
Response from Paula L | Reviewed this property |
Shuttle service from the airport to the hotel. Cab service from resort back to the airport, but it leaves from the transportation area of the resort and they will set it up for you. They make every step easy!
0
Votes
Cec W
12 February 2018|
Answer
Response from Wendy S | Reviewed this property |
We were at a 1 bedroom and yes it had a coffee maker! It didn’t work the 3 rd day but called down to the lobie and they brought another one!
1
Vote
Room Tips
"We have stayed in a few of the hotels. The Grand Mayan is my favorite. Try to get one that faces the beach..."
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"Make sure you get an ocean view room."
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"Stay on 4th floor or higher facing pool and ocean."
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"4th floor or higher has view of the ocean."
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