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Mayan Palace Nuevo Vallarta

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mayan Palace Nuevo Vallarta
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1,183 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Nuevo Vallarta
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Showing 838: English reviews
Alberta
Reviewed 9 April 2017

My wife and I recently returned from a great week at the Mayan Palace in Nuevo Vallarta. After reading dozens of reviews for this resort, both positive and negative, there is truth in all of them. It depends on your expectations. Rather than repeat what others have said, check out three reviews in particular; i.e., “Can be a thrifty luxury-like...

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9Thank Kevin_07Alberta
Nevada City
Reviewed 8 April 2017

Enjoyed our vacation at the beautiful Mayan Palace, Nuevo Vallarta, MX. Loved walking the wooden paths to the beach and the many fabulous restaurants. I would have given it 5 stars if the pool was heated. It is the only Vidanta property (Grand Mayan, Biss, Lux) that does not have a heated pool. We were there in early March and...

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1Thank larrylang2
Bellingham, Washington
Reviewed 8 April 2017 via mobile

The Joy squad was soooo fun! Candela, Iris, Carlos, Miguel, Rebecca, Freddy, and the whole team were Muy excelllente! We appreciate your enthusiasm! The joy squad made our days at the pool very enjoyable! We will for sure be back!

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Thank katiegaston
Mexico City, Mexico
Reviewed 7 April 2017 via mobile

Although the place is beautiful, their check in and out policy is the worst and least friendly I have ever experienced. Check in is at 5:00 pm regardless of what your reservation says and your checkout time is at 10 am! The staff at the check in were the least caring and friendly you can ever experience. When I requested...

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2Thank m00nwalk3r
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We regret that your stay was not as you were expecting. Please note that official check in time is at 5 pm these information comes in the contract and in the confirmation of your reservation. If rooms are...

Horton, Michigan
Reviewed 7 April 2017

This facility is just beautiful - The staff was very helpful - the Joy team at the pool - Migel Carlos and Freddy made everyday fun - The only negative was the 5 hour sales presentation I volunteered for - way more then I expected and for the discounts they offered I would skip it in the future. I signed...

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1Thank clayc579
Reviewed 7 April 2017 via mobile

We came here for the first time! We were BLOWN AWAY. The staff is absolutely amazing and goes above and beyond to be friendly! We LOVED our time down at the pools because they are large and right by the beach. Also, the Joy Squad always has something going on to keep you entertained if you want! Shout out to...

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1Thank emily_9327
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every need is very...

Vacaville, California
Reviewed 7 April 2017

We have stayed at the Grand Luxxe in Neuvo Vallarta for the past 14 days, and have had a fabulous time. This is a really nice resort. Today however, we received our first poor experience. I really dislike making negative comments about any business, but I have found that change often times does not occur without comments ... whether those...

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2Thank DennisAtkinson
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your experience while staying at another one of our resorts. However, we deeply regret the inconveniences experienced in our resort. We take great pride in creating incredible vacation experiences for our guests; however, after receiving your remarks it appears this was not the...

South Bend, IN
Reviewed 6 April 2017

We just celebrated my wife's 66th birthday by the pool. The Joy Squad heard us talking about her birthday and called her up to the Activity area for a special celebration. It brought her to both tears and laughter! Sincere thanks to Candela, Carlos, Rebecca, Iris, Miguel, Freddy, Carlos Lopez, and Dulce!!

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1Thank howlin1
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you very much for providing your comments about your vacation at Mayan Palace. We are pleased to learn you had a wonderful vacation and we helped in making your wife´s birthday special. We are certain all the staff mentioned will gladly receive your feedback as they always look to meet our guests’ expectations to the fullest. Comments...

San Antonio, TX
Reviewed 4 April 2017 via mobile

Excellent vacation....food is great....pool is outstanding. Joy squad is great especially Iris, Carlos , Charlie and Candela and Miguel and Rebecca and Freddie. Alejessandro was always prompt for service at the pool. Can't wait to come back.

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1Thank Traveler19801962
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are delighted to learn your trip was fun and you enjoyed our food options and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. We truly...

Reviewed 4 April 2017 via mobile

Activities and employees are great! The pools are cleanly and the views are beautiful. Hotel rooms are pretty. Activities are fun for kids and adults, very inclusive. Candela, iris, Carlos, Freddy, Mike, and Rebeca are the best around.

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3Thank Kensington K
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you very much for providing your comments about your vacation at Mayan Palace. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, you perceived the resort’s cleanliness and consider our resort to be beautiful. We will gladly share your comments with our activities staff as well. We are certain them...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: ₹ 7,240 - ₹ 23,465 (Based on Average Rates for a Standard Room)
Number of rooms: 20
Reservation Options:
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Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace Resort
Hotel Style:
#8 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Nuevo Vallarta staff and other travellers.
72 questions
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Questions? Get answers from Mayan Palace Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you are no where near the floors or buildings that are being remodeled!”
1HappyMommaof6, 10 May 2017 | Read review
“$75 US resort fee which covers, shuttles around the property, wifi, etc.”
livindaybyday, 2 May 2017 | Read review
“If you want ocean view, you need to do a timeshare presentation. We did not and were fine with the view from our room (6th floor garden).”
DDonarski, 2 May 2017 | Read review
“We were on the seventh floor facing the pool and beach. Wonderful view.”
PLB_13, 17 Apr 2017 | Read review
“there are no quiet rooms”
trishlovestotravel, 1 Apr 2017 | Read review
5 of 5