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Mayan Palace Nuevo Vallarta

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Mayan Palace Nuevo Vallarta
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1,130 Reviews from our TripAdvisor Community

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Showing 822: English reviews
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S.t.Brieux
Reviewed 6 days ago NEW

The Mayan Palace is a very nice resort. Rooms are neat and clean , but disappointed that for a first class resort the rooms do not have a coffee pot. Service from all employees is first class as you are treated like royalty. This is not a All Inclusive Resort but has over 20 restaurants to choose from that all...

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1Thank Keith F
Calgary, Alberta
Reviewed 1 week ago NEW

My elderly In-laws bought a time-share at Mayan a few years back and asked us to accompany them this time. Reading other reviews and looking at websites and maps, i was ready for this massive complex and getting lost in the maze. We were absolutely amazed at the organization and attention to detail in virtually every aspect of the operation....

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2Thank RJ+M4
Windsor, Canada
Reviewed 1 week ago

Just a wonderful vacation at the beautiful Mayan Palace. The pool, beach, restaurants, grounds, entertainment was unbelievable. The place is spotless, staff are very friendly and helpful. They do every and anything to please the patrons. You don't need to leave the complex since everything you need is on their site.They have a shopping complex with a grocery store, a...

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1Thank PLB_13
Phoenix, Arizona
Reviewed 1 week ago via mobile

This was our first vacation to Puerto Vallarta, more specifically to the Mayan Palace in Nuevo Vallarta. The hotel and resort ground were beautiful and well manicured. The staff from the front desk to the concierge and grounds staff were extremely helpful and very nice to deal with. My wife and enjoyed all of our dining experiences at the resort....

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1Thank Zedebin
Alberta
Reviewed 2 weeks ago

My wife and I recently returned from a great week at the Mayan Palace in Nuevo Vallarta. After reading dozens of reviews for this resort, both positive and negative, there is truth in all of them. It depends on your expectations. Rather than repeat what others have said, check out three reviews in particular; i.e., “Can be a thrifty luxury-like...

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7Thank Kevin_07Alberta
Nevada City
Reviewed 2 weeks ago

Enjoyed our vacation at the beautiful Mayan Palace, Nuevo Vallarta, MX. Loved walking the wooden paths to the beach and the many fabulous restaurants. I would have given it 5 stars if the pool was heated. It is the only Vidanta property (Grand Mayan, Biss, Lux) that does not have a heated pool. We were there in early March and...

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1Thank larrylang2
Bellingham, Washington
Reviewed 2 weeks ago via mobile

The Joy squad was soooo fun! Candela, Iris, Carlos, Miguel, Rebecca, Freddy, and the whole team were Muy excelllente! We appreciate your enthusiasm! The joy squad made our days at the pool very enjoyable! We will for sure be back!

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Thank katiegaston
Mexico City, Mexico
Reviewed 2 weeks ago via mobile

Although the place is beautiful, their check in and out policy is the worst and least friendly I have ever experienced. Check in is at 5:00 pm regardless of what your reservation says and your checkout time is at 10 am! The staff at the check in were the least caring and friendly you can ever experience. When I requested...

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2Thank m00nwalk3r
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We regret that your stay was not as you were expecting. Please note that official check in time is at 5 pm these information comes in the contract and in the confirmation of your reservation. If rooms are...

Horton, Michigan
Reviewed 2 weeks ago

This facility is just beautiful - The staff was very helpful - the Joy team at the pool - Migel Carlos and Freddy made everyday fun - The only negative was the 5 hour sales presentation I volunteered for - way more then I expected and for the discounts they offered I would skip it in the future. I signed...

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1Thank clayc579
Reviewed 2 weeks ago via mobile

We came here for the first time! We were BLOWN AWAY. The staff is absolutely amazing and goes above and beyond to be friendly! We LOVED our time down at the pools because they are large and right by the beach. Also, the Joy Squad always has something going on to keep you entertained if you want! Shout out to...

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1Thank emily_9327
Socialmediamanager1, Manager at Mayan Palace Nuevo Vallarta, responded to this review

Dear Guest: Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every need is very...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Mayan Palace Nuevo Vallarta

Address: Paseo De Las Moras #1, Fracc., Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: ₹ 7,649 - ₹ 8,038 (Based on Average Rates for a Standard Room)
Number of rooms: 20
Reservation Options:
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Also Known As:
Mayan Palace Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Nuevo Vallarta Mayan Palace
Mayan Palace Resort
Hotel Style:
#9 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Nuevo Vallarta staff and other travellers.
71 questions
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Questions? Get answers from Mayan Palace Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the seventh floor facing the pool and beach. Wonderful view.”
PLB_13, 17 Apr 2017 | Read review
“there are no quiet rooms”
trishlovestotravel, 1 Apr 2017 | Read review
“Its the luck of the draw to get a room with a view. Good luck getting an Ocean view even if you are an owner as we are.”
193harveyb, 30 Mar 2017 | Read review
“most rooms above the 2 floor have good views. The 1st and 2nd floor rooms can be obstructed by the vegetation.”
dmarkwart, 30 Mar 2017 | Read review
“Mayan Palace get a high room with a sea view.”
JimF337, 29 Mar 2017 | Read review
5 of 5