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Hard Rock Hotel Vallarta

Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
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Close 
  • Estudio-Cafe
    1.0 km
  • 4 star hotel
  • Free Wifi
Reviewed 10 September 2015
The best WEDDING and VACATION I could have dreamed of!
The 7 days that we spend at the HR for our Wedding and vacation... more
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3,705 Reviews from our TripAdvisor Community

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Showing 2,805: English reviews
Reviewed 10 September 2015

The 7 days that we spend at the HR for our Wedding and vacation with family was the most wonderful experience ever. The rooms were immaculate, the staff was a delight, and the scenery was of perfection. Each day was filled with our family poolside sipping cocktails with the incredible service of Canario. He's quick, friendly and incredibly attentive. Service...

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Helpful?
2Thank Ashley G
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Ashley G, We love you too! We are so grateful with you for giving us the opportunity to witness your union and we are very happy to see that your expectations have been exceeded. It has been our true pleasure and thank you again for choosing us for such a special occasion. We look forward to your anniversary as...

MN
Reviewed 10 September 2015

The resort was wonderful and highly recommended! The room was fantastic; spacious, great Jacuzzi tub, very clean, everything stocked and turn down service at night. Full mini bar with a liquor bar. The entire property was very clean and the staff could not have been any friendlier. Shout out to Luis at the front desk-always had a smile on his...

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Helpful?
1Thank DLMN
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear DLMN, Your comments are much appreciated. We are very pleased to learn that you had such a great time at our resort and we will continue pursuing perfection to deliver the epic Hard Rock Experience to all of our guests. Please come back soon and we will have the stage ready for another gig together. See you soon! Luis...

Brookhaven, New York
Reviewed 8 September 2015

Hi Ellyn, I just wanted to send you a note about Jeaneane and my stay at Vallerta. I don’t think we could have had a better time. The staff was outstanding, polite and professional. The food was the best I’ve had at any resort anywhere, and the evening entertainment was excellent. You told me it was you favorite I can...

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Helpful?
Thank Bill D
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Bill D, We are happy to see that you had such an amazing time at our resort. We appreciate your positive comments and we would like to have you back soon for another great experiencr. Sincerely, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

Paso Robles Wine Region, California
Reviewed 8 September 2015

Went for my son's wedding. 45 people booked at this hotel. My husband and sister were not given our requested room. We were put on the 1st floor ,dark hallway ,no air in what I called the morgue. Forty years of travel plus worked on a cruise ship,the first time I became an "ugly American " fo which 20$ later...

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Helpful?
2Thank linY1617MJ
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear linY1617MJ, We are very sorry to learn that we have missed the experience we wanted to deliver to you as we are more than willing to comply with any request our dear guest may have. On behalf of Hard Rock Hotel Vallarta, we offer you our most sincere apologies for the inconvenience you encountered during your stay. We would...

Calgary, Canada
Reviewed 8 September 2015

Just returned from 4 days with my two boys ages 4 and 12 months, my mother and a friend. We really enjoyed the resort, the staff and the service provided was top notch! The food was better then expected and I loved the vegan options in the room service menu, especially the desserts. They had truffles made with prunes and...

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Helpful?
Thank YYCBIZGIRL
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear YYCBIZGIRL, Thank you so much for your positive comments. It has been our pleasure having you with us and we look forward your next visit. We will definitely pass your comments to our staff member and I am sure that they will be thrilled. Thank you, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

Bristol, Connecticut
Reviewed 6 September 2015

Right from check in everything was awesome. Starting with the guy that checked us in I believe his name was Luis. He did everything to provide us with what we needed and another person I was with had a problem he corrected it and he personal came to the room and brought her to another room. He was awesome. Then...

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Helpful?
Thank Diana S
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Diana S, It has been a true pleasure having the family together one more time. Thanks for your comments about those areas of opportunity; we are working to constantly improve and be assured that your experience is great testimony of it. I assure you that we will follow this path to have a great time together. Sincerely, Luis Entrala...

Austintown, Ohio
Reviewed 4 September 2015

I am a travel agent and went to learn about Hard Rock and about Puerto Vallarta. It was amazing and I recommend this resort. The service was amazing and the resort is beautiful! There was a computer glitch and when I tried to get in my room it had been assigned to someone else. Luis from the front desk personally...

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Helpful?
1Thank Karlenep10
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Esteemed Karlenep10, It was our pleasure and we are very happy by your comments. I am certain that we will have many more experiences together and I would like to have the opportunity to make the arrangements for you and deliver another great experience for your next visit. Please don’t hesitate to contact us directly and we will gladly assist...

Alpine, Utah
Reviewed 2 September 2015

This is my second time in Puerto Vallarta at an all-inclusive. After staying at the hard rock I highly recommend it. This sounds cliché but I really did feel like a rockstar with the treatment I received. From the moment I checked in with Luis to the time I left I felt everyone was very comfortable and personal. The staff,...

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Helpful?
Thank Shley29
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Esteemed Shley29, Thank you for sharing your experience with us. Your comments are appreciated. We are grateful for the opportunity to show what the true rocksatr service is, we are very happy thank you very much. We will continue working diligently to maintain our high standards in quality and keep reaching with the rock star service that sets us apart....

CO
Reviewed 2 September 2015

I just came home today from a way-too-short visit to Hard Rock Puerto Vallarta. This is a small hotel for the Hard Rock brand. They don't have all of the "bells and whistles" that some of the other properties have for entertainment. But on the upside, it's quiet with lots of room to enjoy a crowd-free vacation. I am 40...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank MyBestFriendWent
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear MyBestFriendWent, We are very happy to see that you spent such a great time at our resort. I am certain that we will have amazing moments together as we want you back for another great vacation and will always double efforts to deliver the Hard Rock Experience at its maximum for you Come back soon and we will have...

Nuevo Vallarta
Reviewed 1 September 2015

This hotel was just as good if not better than everyone had previously posted! the service was amazing! All of the food was fresh and tasty especially the pizza oven at the pool and the in room dining! We never felt uncomfortable for our safety, the resort is large but not too large that you cant find your way around...

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank 450alisaj
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Esteemed 450alisaj, We are so grateful to see that you spent such a great time at our resort. We would love to spend another amazing vacation with you and surprise you even more with all the new things we are planning for our guests. We hope to have you back soon and let us exceed your expectations once again. Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: ₹ 23,613 - ₹ 54,255 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
210 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up the better, views are great. Bottom floor does offer rooms with walk outs”
 of 5 bubbles 116Burch, 23 Jan 2017 | Read review
“We were on the 4th floor, and could see through the tops of the palms for a view of the pools and ocean.”
 of 5 bubbles jamesmM8261CD, 21 Jan 2017 | Read review
“ocean front for the best view.”
 of 5 bubbles Q981HTsusanr, 17 Jan 2017 | Read review
“Our view from the 6th floor was at the tree top level and was breathtaking.”
 of 5 bubbles 542suzanneu, 16 Jan 2017 | Read review
“I recommend a higher floor and something towards the end of the hallway; which allows you to avoid the elevator and use the stairs.”
  • morning mimosas
 of 5 bubbles TCGMT, 16 Jan 2017 | Read review
5 of 5