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Hard Rock Hotel Vallarta

Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (2590)
Dining (457)
Pool & Beach (445)
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09/04/2017 10/04/2017
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    Overview

    • Excellent70%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “sun bar” (226 reviews)
    “palace resorts” (145 reviews)
    “resort credit” (126 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    All reviews sun bar palace resorts resort credit sunset cruise zen restaurant el toro vacation planners chef's dinner channel tour rock spa rock star moon palace city tour pool party romantic dinner punta cana spa treatments entertainment staff sushi zip lining
    Reviewed 13 February 2016

    We would definitely suggest this hotel! The only thing I did not care for was that it was a little too loud, but it is called The Hard ROCK hotel. We are going to check out the one in Cacun next year. If you like...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Helpful?
    Response from Luis E, General Manager at Hard Rock Hotel Vallarta

    Dear 402brucek, We appreciate your comments very much. We are glad to see that you enjoyed our service and we would like to have you back very soon. It is great to see that you will visit our property in Cancun next but please let...More

    Reviewed 13 February 2016

    We spent four nights here and enjoyed it immensely! Great staff,great beach and of course great music. Very clean resort with plenty of SMILING staff members. There is something here for everyone. You will be thoroughly entertained. Plenty of music until 1:00 a.m. Oliver and...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Helpful?
    Response from Luis E, General Manager at Hard Rock Hotel Vallarta

    Dear jeffreyh641, Thank you for your kind comments. We are happy to learn that you had such a great time at our resort. It is gratifying for us to see such enjoyment, thank you for recognizing our staff effort. We would like to see you...More

    Reviewed 13 February 2016

    My wife and I loved our time here. It was our late honeymoon/first year anniversary and we loved it so much. The resort itself was very nice and clean, weather was perfect, most all staff very friendly and accommodating.We found it to be a very...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Helpful?
    Response from Luis E, General Manager at Hard Rock Hotel Vallarta

    Dear kdross36, Thank you very much for sharing your opinion with us. We will take your observations in considerations to improve the aspects that you mentioned and create another amazing experience. See you soon! Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta

    Reviewed 13 February 2016

    Hard Rock Hotel Vallarta didn't quite meet our expectations, we read so many reviews and did a ton of research. Don't get me wrong, our family had a wonderful trip, it's hard not to in Puerto Vallarta. For my 4th trip to Mexico and 2nd...More

    Helpful?
    Response from Luis E, General Manager at Hard Rock Hotel Vallarta

    Esteemed Jcsalon, We would like to thank you for taking the time to share your opinion with us. On behalf of Hard Rock Hotel Vallarta, we would like to offer you our apologies for not having met your expectations during this visit. We are working...More

    Reviewed 12 February 2016

    the facilities were clean and very enjoyable to spend a week there-We really did not want to leave-lol Food was good and staff could not do enough for us-Definitely will return in the future-It was our second time at this resortMore

    Review collected in partnership with Hard Rock Hotels & Casinos
    Helpful?
    Response from Luis E, General Manager at Hard Rock Hotel Vallarta

    Dear Dana, We are looking forward to your third visit already, always a pleasure. Thank you for sharing your experience with us and we will keep working to maintain our high standards in service and quality to welcome you and create another amazing vacation together....

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Concierge
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Photos
    Traveller (2590)
    Dining (457)
    Pool & Beach (445)
    Room & Suite (438)
    Nearby
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    Nearby Attractions
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    .46 km away
    Questions & AnswersAsk a question
    Jan O
    Does anyone know what room numbers have the bigger balconies that you can sit outside on? I know most have the small balconies.
    28 March 2017|
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    sltrout
    This is our first time to this all-inclusive. I thought tipping was included but have seen some posts to the contrary. What is the policy here? Also when we use our resort credits and they charge us the 20% gratuity automatically, are expected to tip in addition to that?
    27 March 2017|
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    nancygrady1
    We are staying at HR Vallarta next week. We also have resort credits. Can you schedule excursions before you arrive? Thanks!
    26 March 2017|
    Answer
    Response from Bibimary | Reviewed this property |
    Absolutely.
    0
    Votes
    Room Tips
    "please make all your transportation plans before gong there"
    seeranie m, 2 days agoRead review
    "Would always prefer main floor room, and I like the ease from room to pool, so nice if you forget sunblock..."
    Jeff D, 5 days agoRead review
    "6th floor and to the north end have great view and quiet"
    W7503OYdenised, 8 days agoRead review
    "Request the best ocean view when making reservations 4046 was great!"
    Kim T, 11 days agoRead review
    "Try not to get a room under the Sunbar. It's a little noisy at night"
    mart4shore, 11 days agoRead review
    "If you don't want to hear the nightlife at night ask for a room at the end of the building"
    Karen V, 12 days agoRead review
    "Upgrade if you want a balcony with chairs. Downside is balcony rooms are loud pretty much all the time."
    Tim S, 12 days agoRead review
    "Any room facing the garden and overlooking the ocean."
    jnilssen, 12 days agoRead review
    "Limited balcony rooms but if you can get one it's worth it."
    Lisa V, 13 days agoRead review
    "Ocean view rooms are worth it!"
    tloefflerpersonal, 14 days agoRead review
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