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Occidental Nuevo Vallarta

3,573 reviews
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Traveller (2713)
Pool & Beach (566)
Dining (355)
Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“royal club”(364 reviews)
“first club”(254 reviews)
“la hacienda”(74 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Occidental Nuevo Vallarta
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Rooms
7 Mar8 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,573)Write a Review
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2,645 results
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Show reviews that mention
All reviewsroyal clubfirst clubla haciendale buffetitalian restaurantmall across the streetadult poolsnack barsmaller resorttime sharevacation clubthe general managerspecial thanksocean viewrecommend this resortall inclusive resortnightly entertainment
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501 - 505 of 2,645 reviews
Reviewed 7 March 2017

We were very satisfied with our stay at Occidental Nuevo Vallarta! The room, service and food was very good! There are some people we would like to mention that we felt went above and beyond during our stay. Gema Silva and Monserratt Hernandez at the...More

Review collected in partnership with this hotel
Thank 592ron
Response from Rodolfo P, Director General at Occidental Nuevo VallartaResponded 13 March 2017

Dear Mr. Rentz, Thank you very much for sharing this great review of your recent stay at Occidental. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire...More

Reviewed 5 March 2017 via mobile

This is a smaller resort in Nuevo Vallarta but don't let that fool you. The staff from the lobby bartenders Eduardo and Carlos to the wait staff and the beach server Asozena love their jobs and take pride in making your stay special. We were...More

Thank sarasY1896UH
Response from Rodolfo P, Director General at Occidental Nuevo VallartaResponded 13 March 2017

Dear sarasY1896UH, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. Thank you for this very kind review of...More

Reviewed 5 March 2017

The Occidental was in a state of change, when we arrived in Feb 2017. The positive part of that was fresh paint and a new feel about the place. The down side was confusion about changes in policy. The biggest issue was the availability of...More

Thank Tom G
Response from Rodolfo P, Director General at Occidental Nuevo VallartaResponded 13 March 2017

Dear Tom G, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time...More

Reviewed 5 March 2017

Once again we have experienced an absolutely wonderful two weeks at this beautiful resort. I first want to qualify that we are Occidental Vacation Club members of the First Club level. This provides us some extra perks that regular visitors do not get to experience....More

Review collected in partnership with this hotel
Thank CozyMel
Response from Rodolfo P, Director General at Occidental Nuevo VallartaResponded 13 March 2017

Dear CozyMel, We first would like to thank you for making our Occidental hotel your preferred choice for your holidays in Nuevo Vallarta, it is always a pleasure to welcome back our most loyal guests year after year. Thank you for pointing out the service...More

Reviewed 4 March 2017

Great clean rooms, excelllent service everywhere. Even better service at Royal Club pool. Friendly staff, especially our waiter Agustin Loeza. Great job Agustin, great smile too! All other staff were friendly too.More

1  Thank dbeda170
Response from Rodolfo P, Director General at Occidental Nuevo VallartaResponded 13 March 2017

Dear dbeda170, Thank you very much for sharing this great review of your recent stay at Occidental. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Room Service
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 172 - US$ 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 172 - US$ 383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2713)
Pool & Beach (566)
Dining (355)
Room & Suite (319)
Amenities (16)
Family and Play Areas (13)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
ToddErin2013
5 February 2018|
AnswerShow all 2 answers
Response from Mark_Taser | Reviewed this property |
You go to the concierge desk in the lobby. Highly recommend the Tokyo and Italian
1
Vote
krimobc
4 February 2018|
Answer
Response from Mark_Taser | Reviewed this property |
Friday was Mexican night. You can earn pesos vouchers throughout the day by participating in events. In the evening they have a auction that you can use your vouchers on. Small souvenirs are auctioned. We bought a bottle of... More
1
Vote
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Room Tips
"Make sure your room is away from the Hard Rock Hotel next door."
Read review
"There are no balconies and the windows do not open."
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"Unless in want to upgrade rooms all give some ocean view."
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"Maid was not as friendly as previous visits,leaving patio door open and or not locked ,moving person..."
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