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Occidental Nuevo Vallarta

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Occidental Nuevo Vallarta
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2,667 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Nuevo Vallarta
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Showing 2,174: English reviews
Ottawa
Reviewed 6 May 2016

what a wonderful vacation! the weather was PERFECT, not a drop of rain. The beach lasted at least 3-4 hours of walking, it was flat and comfortable to walk. Not as busy as Bavaro beach in Punta Cana. Don't let your tourist agent scare you with Pacific side - dark sand.... not the case, it was fine, may not be...

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Helpful?
1Thank JandBtrip
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear JandBtrip, Thank you for your great review. I am very pleased to see so many positive comments in your review. I will be sure to share all of them with our team today. It truly is our pleasure to cater to our guests and ensure that each of you has a wonderful and very memorable experience. It will be...

Brooklyn
Reviewed 4 May 2016

If you like to be pampered book a room at Occidental. All of the staff is very attentive and provide great service. The "Royal Club" is a great option if you enjoy personalized service. The rooms are nice and have excellent ocean views.

Review collected in partnership with this hotel
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1Thank V2904GHwilliamk
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear V2904GHwilliamk, Thank you for your excellent review. It was a pleasure to have hosted you during your recent holiday. I will be sure to share your compliments with our team today. Thank you again for your excellent review and we will be waiting for you to return again. Sincerely, Sr. Rodolfo Pacheco General Manager

Lynnwood, Washington
Reviewed 4 May 2016

Our first couples vacation! The Occidental Grand Nuevo Vallarta was the perfect relaxing oasis! This resort is all inclusive which left us stress free while enjoying our time. Only things I could critique would be the food in the buffet. After 3 days it became a bit repetitive but the fancy dinners helped mix it up (make sure to sign...

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Helpful?
3Thank kevandhay
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear kevandhay, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I know the team will be thrilled to hear of your comments when i share this with them today.I hope your next stay and just around the corner. Please contact us if there is anything we can help you...

Ontario
Reviewed 3 May 2016

Just returned from a week at Occidental Grand Puerta Vallarta. For the most part everything was good, loved the adult pool and our server Julietta, she's the best. Did not like the lack of umbrellas as there is no shade at this pool. Food was good but repetitive, was tired by day 4 of the same options. Bar service was...

Review collected in partnership with this hotel
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Helpful?
2Thank playaaqua
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear playaaqua, We wish to express our sincere thanks to you for choosing our Occidental Grand Nuevo Vallarta for your recent holiday. We do take pride in catering to our guests' needs the best way we can, and we take the suggestions of our guests seriously to ensure that you are completely satisfied during each of your stays. If you're...

Reviewed 3 May 2016

The staff were so helpful and friendly, my room was clean, the restaurants had delicious food, and we loved the pools! We really enjoyed taking kayaks out into the ocean. Jesus Rodriquez, of the dining staff, remembered our faces and knew what we wanted to drink each morning. He was extra friendly and treated us like family! The nightly entertainment...

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Helpful?
1Thank Sarah H
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Sarah H, Thank you for your excellent review. It was a pleasure to have had the opportunity to host you during your recent holiday. I will be sure to share your compliments with Jesus today, I know he will be very happy. I hope to have the chance to welcome you back again in the very near future. Thank...

Reviewed 3 May 2016

This was my third time at this resort. Most of all, the staff is really very nice, friendly, helpful. The food is good, the main buffet is better than I remember. The First Club and Royal Club are excellent. The staff is both is outstanding. It seemed to be a quieter time for the resort, so there was never a...

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Helpful?
1Thank Monica H
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Monica H, Thank you for your great review. I am very pleased that you have had such a memorable and relaxing holiday. It is a joy to see that you have been a loyal guest and have the great opportunity to see the positive changes throughout the resort. I know our team will be very happy to hear of...

Surrey, Canada
Reviewed 3 May 2016

This was our 2nd trip to this hotel. Some of the staff remembered us from our previous visit and "Welcomed us Home". A few of the staff really stood out, first there was Julieta who served us drinks by the adult pool. She was as sweet as they come, always working hard to get drinks for everyone as quickly as...

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Helpful?
1Thank Richard R
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Richard R, Thank you for your very excellent review and your loyalty. I am so happy to see you returned for the 2nd time, as did our whole team. We take pride in ensuring that our guests are always satisfied and leave with a taste of wanting more. I will be sure to personally congratulate the team members you...

Reviewed 3 May 2016

This was the first time I have ever stayed at an all-inclusive resort with my family and we absolutely loved it. It seemed like a smaller resort which was perfect for having and older guest like our Grandmother on vacation. During the week we enjoyed the daily activities like kayaking, stand up paddle boarding, boogie boarding, volleyball and bike tours...

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Helpful?
2Thank Adrienne M
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear Adrienne M, I would like to personally thank you for your excellent review. It is reviews such as yours that motivates our team to keep working so hard to ensure the satisfaction of our guests. I would like to thank you for informing me of the lock on your patio door, I would like you to be assured that...

El Paso, Texas
Reviewed 2 May 2016

We paid for an ocean view room and received a window looking at palm tree branches, no ocean. They refused to do anything about until the last day of our visit, when they offered to change our room. Our room's mini fridge never worked, the toilet malfunctioned and overall the food at the resort was quite mediocre at best. Of...

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Helpful?
2Thank joev8132016
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear joev8132016, I would like to take this opportunity to let you know I greatly appreciate you taking your time to inform me of the experience you recently had. I find your comments alarming as you chose Occidental Grand to celebrate an occasion as special as your honeymoon. I have had a meeting with our front desk manager to ensure...

Portland, Oregon
Reviewed 2 May 2016

This property has a beautiful beach, well appointed rooms. The property is extremely well maintained. Our room was spotless,fridge was always stocked.You are never upsold on anything, meaning everything you ate or drank was paid for w/ no hidden fees. No one hassles you to go to a timeshare thing which made our vacation totally relaxing. Raul, Jorge,Cueva,Juan Cesar,and Hector...

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Helpful?
1Thank penelopeb301
Rodolfo P, General Manager at Occidental Nuevo Vallarta, responded to this review

Dear penelopeb301, Thank you for your excellent review. I am so pleased to see what a great holiday you had recently with us. I know Raul, Jorge, Cueva, Juan, Cesar,and Hector will all be very pleased to hear of your great comments when I share this with them today. It will be our pleasure to welcome you back again in...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: ₹ 10,000 - ₹ 24,183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#9 Top resorts Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#13 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
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Questions? Get answers from Occidental Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the courtyard will ensure a quieter room.”
 of 5 bubbles DennisF438, 22 Mar 2017 | Read review
“Bottom floor rooms with the little patio are great!! We got one facing the garden area instead of the pool area. Nice and quiet.”
 of 5 bubbles ironpro, 20 Mar 2017 | Read review
“Rooms toward the center of the hotel have a full-on view of the sunset. Of course, you can see it from the beach, too.”
 of 5 bubbles uppettywoman, 19 Mar 2017 | Read review
“Rooms at the end of the left side of the U shape even numbers 310, 410, 510 and up! You'll get a better view of the ocean & closer to all!”
 of 5 bubbles Lisemarquise, 17 Mar 2017 | Read review
“Ocean view away from lobby bar area - extremely noisy !!!!”
 of 5 bubbles Lgbullock, 15 Mar 2017 | Read review
5 of 5